TELUS Reviews

Updated August 2, 2015
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70 Employee Reviews

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  1. Helpful (1)

    Network Technician

    Former Employee - Network Technician in Calgary, AB (Canada)
    Former Employee - Network Technician in Calgary, AB (Canada)

    I worked at TELUS full-time (More than 10 years)

    Pros

    Enough time to learn the job by own efforts. Good benefits.

    Cons

    Not really a IT company. After learning the job gets stuck in it, mangement wants you stay in same job forever. They don't want you to master all technical areas. Lots of Favouritism, It's not what you know it's Who you know kind of company. Is you want to do well just kiss manager's ass all the time.


  2. Helpful (2)

    Good for starters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Calgary, AB (Canada)
    Former Employee - Director in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TELUS full-time (More than 10 years)

    Pros

    Breadth of products offered Okay HR benefits, finally adopted teleworking Marketing company Good share price if you are in Employee share plan Mainly EBITDA focused

    Cons

    Not a real IT service company (some leaders are not IT and IP literate) Leaders do not "walk the talk" Very bureaucratic process, nepotism, and very political culture Monopolistic approach to employees, market and customers "Very Tight" command and control style of leadership Chose to burden itself with old traditional technology Mainly EBITDA focused (employees and customers are just numbers)


  3. I have enjoyed working for Telus the past 8 Year's it has been nothing but Great !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Calgary, AB (Canada)
    Current Employee - Sales Manager in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 8 years)

    Pros

    Good Company to work for they give great advancement and growth

    Cons

    I have no Con's to share about this company


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  5. Helpful (1)

    Lots of perks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Specialist in Calgary, AB (Canada)
    Current Employee - Design Specialist in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 8 years)

    Pros

    Big corporates discount on all products/services, ok benefits, good share purchase program, good work/life balance

    Cons

    Below average pay according to market averages


  6. Helpful (1)

    Bad Bad Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deployment and Completion Clerk II in Calgary, AB (Canada)
    Current Employee - Deployment and Completion Clerk II in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TELUS full-time (More than 5 years)

    Pros

    Lots of free courses, mediocre benefit package. If you are management or management excluded you are treated great!

    Cons

    If you are not Management or Management excluded and are part of the union you are the enemy. Management does not like to be challenged or corrected and if you have an opinion you are toast. Do not work for telus if you have lots of prior work experience, Telus was the 2nd worst run company i have ever worked for in my over 30 years in the work force. The only reason I have lasted so long at TELUS is I worked graveyard shift for 4 years so I was protected from the management BS that happens during the days.

    Advice to Management

    You're employees are you're greatest asset, treat them with respect and get rid of the Fear and intimidation style of managing


  7. Business Changes Constantly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Calgary, AB (Canada)
    Former Employee - Business Analyst in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TELUS full-time (More than 5 years)

    Pros

    Great pay and decent shifts to work.

    Cons

    TELUS is a leader in outsourcing work to other countries which leads to job insecurity in Canada. (i.e. Call Centre closures, consolidation of departments etc) Regular lay-offs about every 2-3 years

    Advice to Management

    Focus on the people and the customers Focus on keeping jobs in Canada - it is not all about the bottom line all the time.


  8. If you want job security then work for Telus!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technology Specialist in Calgary, AB (Canada)
    Current Employee - Senior Technology Specialist in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than a year)

    Pros

    Job Security, you will never get fired. Flexible work locations, most people I know work from home or have the ability too. Fairly easy to accomplish your work goals, work is not particularly busy Health / RRSP Benefits are fantastic

    Cons

    You might have a terrible manager that is never around/never emails & is hard to get hold of. The review system makes it almost impossible to get a pay rise. They dont give new mobiles to employees, mostly everyone has a refurbished blackberry

    Advice to Management

    Do a good review of your middle management.


  9. Helpful (1)

    Account Manager - SMB

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Calgary, AB (Canada)
    Former Employee - Account Manager in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TELUS full-time (More than 8 years)

    Pros

    Dealing with Customer - Brand Recognition

    Cons

    Internal Politics and mid-level management. Over Managed and outsourced key areas makes it hard to do anything right

    Advice to Management

    Change Pulse check so people aren't scared to submit honest feedback. Something that doesn't need TiD or link login to submit. Get the real story about how people feel about Business in Alberta and the current leadership practice. The AB SMB environment is poisonous and going against all TELUS values and human ethics. SMB AB needs a reboot.


  10. Great company treats employees very well!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Engagement Manager in Calgary, AB (Canada)
    Current Employee - Channel Engagement Manager in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time

    Pros

    Great company that provides excellent compensation, benefits and work life balance to its employees.

    Cons

    Uses overseas call centres for some departments which is not supporting Canadian economy.


  11. Helpful (1)

    Long term Team member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Calgary, AB (Canada)
    Current Employee - Manager in Calgary, AB (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at TELUS full-time (More than 10 years)

    Pros

    Work / Life Balance is one of the best. TELUS is extremely supportive to it's employees and family members. Very active in the community. Great stock plan for all team members. Lots of opportunity for advancement. Excellent training for both hourly and salary employees.

    Cons

    TELUS uses a Bell Curve to treat salary which is very unfair as cost of living adjustments are not made. Average rated team members can go years without treatment

    Advice to Management

    Review salary treatment. They are not listening to the TELUS Team. This will and has lead to losing many talented team members



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