TELUS

  www.telus.com
  www.telus.com

TELUS Reviews in Canada

Updated December 16, 2014
Updated December 16, 2014
600 Reviews
3.9
600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
421 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 94 reviews)

  • Their work from home policy is beneficial for work life balance (in 72 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

513 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)

    I have been working at TELUS

    Pros

    Its pretty good. I like it.

    Cons

    Its a big company. Things move slow.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    flexible hours and work style

    Cons

    heavy workload ; tight budget for travel

    Recommends
    Positive Outlook
  3.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Balanced life money money money

    Cons

    no honey no honey no honey

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Amazing workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)

    I have been working at TELUS

    Pros

    Great work environment and growth opportunities

    Cons

    Rotational work schedules and weekends

    Recommends
    Positive Outlook
  6.  

    It`s great, and friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RF Engineer in Montreal, QC (Canada)
    Current Employee - RF Engineer in Montreal, QC (Canada)

    I have been working at TELUS as a contractor (more than an year)

    Pros

    Great leadership, efficient training. Skill development. opportunities for all types of jobs.

    Cons

    Stiff competition and cant think of any more negative thing to say about the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Good Career but thankfully retired...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Single Contributor, Management in Edmonton, AB (Canada)
    Former Employee - Single Contributor, Management in Edmonton, AB (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    Pension, stock program, work from home, medical benefits, vacation time after 15+ years. Generally good coworkers but many giant ego's at the director and above level. Advancement is possible if you're heavily credentialed or connected.

    Cons

    TELUS is good for new management and professional hires to get some experience. However, once you're established there is very little possibility of seeing wage increases. The last 10 years salaries have stagnated, while days off were cut, health benefits co-pay increased and bonus pay (aka performance pay, variable pay) has been tinkered with effectively reducing comp.

    Advice to ManagementAdvice

    Show longer term team members some respect. If a person meets and frequently exceeds some objectives, give them some sort of increase to maintain their standard of living. Costs increase for everyone, not just Darren and the "leadership" team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    service clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Vancouver, BC (Canada)
    Current Employee - Customer Service in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than an year)

    Pros

    hours are good. people are nice. you can start at the bottom without much qualifications. Pay is livable. growth opportunities.

    Cons

    pay, recognition, public perception, time off, unpaid overtime

    Advice to ManagementAdvice

    pay, learning and development, better screening and hiring which is not based upon likability.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Many years with the company felt like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer in Calgary, AB (Canada)
    Former Employee - Trainer in Calgary, AB (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    People are friendly. Work hard to get promotions.

    Cons

    Leadership team is okay in most departments. Hard to get raises when you are in management.

  10. 2 people found this helpful  

    Great Employer, but with any corporation tons of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Care Representative in Toronto, ON (Canada)
    Former Employee - Client Care Representative in Toronto, ON (Canada)

    I worked at TELUS full-time (more than 5 years)

    Pros

    - Salary
    - Work Life balance
    - Benefits
    - Room for advancement

    Cons

    Corporate politics
    Lack of vision for the future

    Advice to ManagementAdvice

    Gain a better grasp of whats happening in the marketplace and adapt accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    The future is friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst III
    Current Employee - Systems Analyst III

    I have been working at TELUS full-time (more than 3 years)

    Pros

    I joined Telus on 2010 as a Co-op student and got hired full-time in 2011 thanks to a lucky break in a project. They match stock purchases to a certain % and the employee phone plan has saved me thousands over the years. Most of my co-workers are pleasant to deal with and the work-life balance is top notch.

    Cons

    I'm in a team full of top-performers so it's harder to get recognized. Some people abuse the relaxed working environment to slack off. Despite being in the same department, inter-team politics make it difficult to be as progressive as possible. Upper management gives the impression of a senior citizen trying to be hip with the youngsters on facebook with how they're dealing with new tech such as Big Data and Agile.

    Advice to ManagementAdvice

    New technology is always welcome, and we need to adapt to stay relevant in the future. At the same time, it doesn't make sense to push for certain technologies to be applied in areas that don't make sense. Agile is not 50% cheaper and 50% faster: stop buying into the market buzz from the evangelists. Bring John Beattie out of retirement, none of the VPs have come close to filling his shoes.

    Recommends
    Positive Outlook
    Approves of CEO

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