TELUS Reviews

Pros

TELUS is very mindful of work/life balance and they have many programs in place to foster this. I am generally satisfied with the benefits that are available, they are extensive and unique.

Cons

The team environment is not as strong as they would like to think that it is. There are many times that team members feel alone and unappreciate by both direct support people and management. Like many work places, there seems to be favoritism that makes it hard to be positive and put forth your best work.

Advice to Senior Management

You need to be more in touch with your front line team members, a motivated team that feels supported with work harder for you. You cannot hide behind generous benefits and endless wellness programs. Recognition is much more simple than you have made it.

Pros

Solid corporate strategy, consistent and future-oriented
Excellent products and services
Amazing community and charitable involvement and philanthropy
Lots of opportunity for career development (if you are motivated and consistent)

Cons

Many Corporate silos - though work has been done to reduce it
Internal systems instability and slowness, affecting productivity daily
Quick to implement policy or work changes but slow to support the successful implementation of them - "horse before the cart"

Advice to Senior Management

Please make it a corporate priority to get employee-facing systems to be stable, quick, and easy-to-use, as soon as possible.

Pros

Work/life balance and flexibility of workplaces
Security of employment
The myriad of opportunities available
The benefits package, esspecially for families

Cons

Compensation does not keep pace with advancement
Can sometimes be an environment that is slow to get things done
Priorities often shift mid-project

Pros

Good benefits (although every year you get less)
Work life balance
Work from home

Cons

Promotions are based on who you know
Females are not treated equal
Some of the managers are incompetent (got the job because they know someone)

Advice to Senior Management

Understand your employees skillset and background. Instead of promoting people from outside of the company, look within and give us a chance.
Most of the sales managers are man. It's very evident that there seems to be a lack of female leaders in management roles.
Your sales team is let by white males, give a chance to minorities and again, females.
friends hire friends; promotions are given to people who hang out together...Very clicky

Pros

The people who work there (coworkers) are really a great bunch of people. It is too bad management treats tier 1 like dirt.

Cons

The department I work for, is a call center in montreal. It is run by people who used to manage a Telemarketing company and they treat the employees like sweatshop workers. You are chained to your desk.

Advice to Senior Management

Grow up and stop giving promotions to your buddies. Corporate should wipe out most of upper management. They are a clic like in high school. And if you're not a smoker, you can forget about job advancement. Everyone who is upper management got there by talking downstairs with the big wigs during smoke breaks.

Pros

- A leading Telco provider in Canada
- Service discounts (ADSL, Phone, Mobile)
- Ability to careers and relocate
- Flexibility to work from home

Cons

- General lack in funding for internal projects
- Dependent on work area, but leaders not always effective
- Benefits have been slowly stripped down over the years

Advice to Senior Management

- Great vision with Executive level leaders, particularly Darren Entwistle
- Lower level employees definitely feeling pinch of reductions to benefits and staffing level, yet still need to achieve similar if not improved performance levels.

Pros

Advanced Technology
Integrated J2EE enterprise environment

Cons

Compared to other companies in BC, telus is much advanced in technology, work ethics. But, still it's not like US product development companies like mircrosoft, etc

Pros

work from home, benefit, flexible

Cons

pay, management, challenge , promotion , motivation

Advice to Senior Management

Network Specialist II

Pros

Pays well for no post secondary requirements

Cons

shift work, sometimes terrible shifts. Shift trade system is bad.

Advice to Senior Management

Improve feedback system

Pros

Good manager, good team, good communication.

Cons

Salary is major cons, always lower than market price.

Advice to Senior Management

N/A