TELUS
3.5 of 5 518 reviews
www.telus.com Vancouver, Canada 5000+ Employees

TELUS Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.5 518 reviews

                             

78% Approve of the CEO

TELUS President, CEO, and Director Darren Entwistle

Darren Entwistle

(381 ratings)

77% of employees recommend this company to a friend
518 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work - Life balance is implemented and is part of the organization HR strategy"
    in 75 reviews
  • "Their work from home policy is beneficial for work life balance"
    in 61 reviews
Cons:
  • "work/life balance - working from home makes you practically available 24/7 for the work purpose"
    in 21 reviews
  • "Senior management values did not translate to strong middle management"
    in 13 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Cool people but understaffed

    Technical Support (Former Employee)
    Taguig (Philippines)

    ProsGreat salary opportunities, good communication within teams, work hours are easy to work with, interview was very simple, staff was friendly, promotes healthy culture and values

    ConsMostly overnight only shifts, not enough people for the amount of workload they give us.

    Advice to Senior ManagementPlease hire more people!

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Good place to grow

    Anonymous (Current Employee)

    ProsFlexibility to work remotely from time to time. training to help you advance but you have to be internally driven as well

    ConsCan't say there are too many negatives apart from the salary which can be improved. Still monitoring the environment, so far not too many issues

    Advice to Senior ManagementSometimes management needs to put their ears to the ground to understand challenges facing staff

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Very Good

    Business Analyst II (Current Employee)
    Montreal, QC (Canada)

    ProsGood team environment. Very good for learning.

    ConsMore educated middle management would (i.e. Managers with MBA and BAs) be beneficial.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Amazing, this is the best company!

    Learning Specialist (Current Employee)

    ProsCulture, work and life balance, mobility of work (home, office, both)

    Consno real challenge, this is a great organization

    Advice to Senior ManagementKeeping transparency as this is one of the best quality of this company !

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great Company to work for

    Sales Representative (Current Employee)
    Hamilton, ON (Canada)

    Prosgood pay with good commissions
    ok hours for both part time and full time
    good training

    Conscan be a stressful job
    some stores can be quite slow
    required min hours for part timers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Telus is great company to work to, I really enjoyed to work for Telus and meet their standards.

    Desktop Support Specialist (Former Employee)
    Burnaby, BC (Canada)

    ProsGreat people to work with. Flexible hours, every a team member is eager to support you if you need help in technical issues.

    ConsI was a contractor, so there was no benefit for me. They weren't willing to invest in me such as a training and etc.

    Advice to Senior ManagementManagement needs to invest in good, hardworking people like me. They need notice the talent and reward it by hiring.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Team Leader

    Team Leader (Current Employee)
    Toronto, ON (Canada)

    ProsIt is a great company to work for and is very customer focus

    ConsYou have to take the lead and own your career path

    Advice to Senior Managementkeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Horribly managed company

    Contract (Former Employee)
    Burnaby, BC (Canada)

    ProsLocated next to several nice restaurants & shops

    ConsPoor communication
    Hire/fire mentality
    Extremely low morale
    Disgruntled employees refuse to assist new hires and contractors, adding to low morale and high turnover

    Advice to Senior ManagementTake management courses, as it is clear that very few managers have ever taken any sort of management class, course or even read a free article about management online.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Interesting

    Desktop Support Specialist (Former Employee)
    Vancouver, BC (Canada)

    ProsEmployee Share Plan, Latest Technology, Large Company.

    ConsToo much Red Tape, Low Salaries, TFW,

    Advice to Senior ManagementApply rules fairly, too much favoritism.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Product Manager

    Product Manager (Current Employee)

    ProsWork Life Balance and share plan

    Constoo many layers; hard to get decisions and make progress

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at TELUS reviews and ratings — including employee satisfaction and approval rating for TELUS CEO Darren Entwistle. All 518 reviews posted anonymously by TELUS employees.