TELUS Reviews

Pros

Its improving its customer experience

Cons

where do i begin? i hate my job - they micromanage and really dont care

Advice to Senior Management

really need to reward the good performers and give opportunities to them - they need to stop having favorites....be fair!

Pros

good telecom industry exposure
great work life balance
great educational opportunities

Cons

No career advancement
lots of lateral moves
know someone higher up to get a promotion

Advice to Senior Management

set a clear direction and work in integration of the wireless and wireline units

Pros

- Management always willing to take in new ideas for improvement
- Work environment is excellent
- Great opportunites to advance

Cons

- inflexible work schedules
- had hard time with doing repetitive tasks,
- after learning curve is reached, no particular challenges are present

Advice to Senior Management

- recommend employees for promotion to other jobs or let them be aware of other opportunities when learning curve is reached.

Pros

Lots of support from the leadership team

Cons

lower than average annual salary

Advice to Senior Management

increase the salary to be the same as the market

Pros

They have a Personal Objectives and Career Development Plan that each employee must do every 6 months. The employee creates his/her own objectives or is given a set of objectives that the manager expects from each team member at the beginning of each 6 month period. At the end of 6 months, each employee completes how they have missed, achieved or surpassed each objective. The manager will review each employee's performance and comparatively assess ea individual to determine salary and/or bonus increases. This form of pay-by-performance culture can be tedious for some, but refreshing for younger professionals looking for constant feedback in order to move up the corporate ladder.

Cons

There is a lot of work to be a manager at TELUS. Many of the IT team managers support double-digit number of team members. In addition to completing semi-annual reviews, managers are encouraged to source new opportunities for their employee's, but are also held accountable for their new employee's success and failures on these new opportunities.

Advice to Senior Management

Keep up the PPO, PPR and CCDP process.

Pros

Decent company, job provides work/life balance

Cons

Not much room for mobility, bureaucratic

Advice to Senior Management

More innovation and proactive thinking would help move the company forward

Pros

Stable, good culture, dynamic and room for development

Cons

not competitive in compensation.
not consistent in strategy.

Advice to Senior Management

More insightful and consistent strategies for company 's plan to development in EAST region. As well as focusing on more on revenue rather than politics.

Pros

Solid corporation that does provide solid career paths for the high performers

Cons

Telus has embraced pay for performance that it now includes not only 'variable pay' but development training depending on your review rating. Many previously enjoyed benefits have been eliminated. Ratings are based on the 'bell curve' so you are competative with your peers. Favoritism towards new technologies over required core technologies

Advice to Senior Management

Recognize you have star up and coming performers that need mentoring so don't dissatisfy your long term employees by ignoring them for recognition or compensation.

Pros

Great team to work with. We have fun everyday.

Cons

there's almost no opportunities to have a career grow in Montreal

Advice to Senior Management

To be more in contact with their employees. The talk about career growth but there is almost none and when there's a posting, htey always outsource.

Pros

Really good compensation compared to similar jobs; flexible work (dependent on work group) is a huge advantage in keeping people.

Cons

Too many people doing similar work, leading to territorial behaviour.

Advice to Senior Management

Honestly, we probably have too many people working at TELUS - lay some folks off. Be bold.