TELUS Reviews in Edmonton, AB Area
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1 of 1 people found this helpful
Pros
It depends on what side of the fence you are on. If you are someone who takes pride in doing a good job, ensuring customer satisfaction and you are allowed to take care of your customers needs, all while making money for the Shareholders, then it is a win win for everyone.
However, if you have choosen to believe everything your employer has told you, and have no problems crossing picket lines, then you have what it takes to be a TELUS Supervisor.
In the past, there was strong focus on training. As of late, much of that training has been taken away.
Fortunately if you require specific tools to do your job, depending upon your supervisor, you generally get those tools.
Lets not forget, that $0.18 per hr raise this past January. Now that is going to go a long way in helping to pay the bills.Cons
You can have 30 plus years of service, yet cannot get time off because TELUS keeps playing with the numbers within your work group so that only one of you can be off at a time. This is not the same within all the work groups, but is quite common.
Fellow workers who crossed your picket line, are now your Supervisors.
Depending upon your work group, concerned you will even have a job as TELUS leadership has no loyalty to the workers who helped make us a once proud "top ten company"; and have choosen during this downturn in our economy to terminate employees; to instead hire "overseas" workers. Thus hurting our own economy.
Knowing that $150 million dollars was paid out in 2008 for bonuses, yet the actual workers received some 25% of that. Which means, upper Management continue to line their pockets at the expense of shareholders.
To now have to work for a company in which "greed" for profit is the only driving force behind TELUS. When you have a CEO in untouchable control of a once Great Corporation and all you can do is watch it crumble, from department to department; and there is absolutely nothing you can do about it; except walk away and retire.
Then you find, Mr. Entwhisle wants to gain control of your pension fund. "When will this nightmare end?"Advice to Senior Management
Terminate Darren Entwhisle and the entire Board of Directors.
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Customer Care Representative V in Edmonton, AB (Canada):
“Listen to your frontline team members for the honest truth”
Mar 9, 2009
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Telecom Technician in Edmonton, AB (Canada):
“Telus......an ok place to work but few chances of going elsewhere from the phones.....”
Jan 5, 2009
1 found helpful
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Communication Tech in Edmonton, AB (Canada):
“Good but not great”
Dec 24, 2008
2 found helpful
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Service Manager in Edmonton, AB (Canada):
“Its a wonderful life”
Nov 27, 2008
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Network Specialist II in Edmonton, AB (Canada):
“great place to work, anyone that complains obviously has not worked elsewhere”
Nov 23, 2008
2 comments
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Installation and Repair Technition in Edmonton, AB (Canada):
“Telus does not care about customers or employees”
Nov 3, 2008
2 found helpful
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Customer Help Representative in Edmonton, AB (Canada):
“TELUS - Mainly OK; Problems Have No Estimated Time of Repair”
Oct 23, 2008
3 found helpful
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Sales in Edmonton, AB (Canada):
“Upandcoming”
Oct 2, 2008
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Engineering Technologist in Edmonton, AB (Canada):
“Telus might be better in 5 years.”
Sep 15, 2008
2 found helpful