TELUS Mobility
3.4 of 5 138 reviews
www.telusmobility.com Vancouver, Canada 5000+ Employees

TELUS Mobility Reviews in Canada

Updated Apr 16, 2014

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3.4 118 reviews

                             

63% Approve of the CEO

TELUS Mobility President and CEO Darren Entwistle

Darren Entwistle

(71 ratings)

70% of employees recommend this company to a friend
119 Employee Reviews Back to all reviews
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Good Company to Start with.

Manager IT (Former Employee)
Toronto, ON (Canada)

I worked at TELUS Mobility full-time for more than 3 years

ProsGreat Management, talented people and great benefits

ConsToo much red tape in I.T.

Advice to Senior ManagementRecognize the talent before they leave.

Yes, I would recommend this company to a friend

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great

Front Line Agent (Current Employee)
Montreal, QC (Canada)

I have been working at TELUS Mobility full-time for less than a year

ProsGood salary, great benefits. co-workers phenomenal. Customers are so fun to deal with. No micro managing

Consas a new employee the shifts lots of night and week-end

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great compensation, but too much politics and meddling

Customer Services Representative (Former Employee)
Montreal, QC (Canada)

I worked at TELUS Mobility full-time for more than 3 years

ProsCompetitive salary
Great benefits
Great training and learning opportunities

ConsA very tough corporate environment to grow within. Lack of opportunities to move upwards. The revolving door is continuous, as there is quite a lot of employee remorse due to lack of opportunities for upward career advancement. Some co-workers were great. Others were back-stabbers who were very self centred and would do anything negative to get management recognition, even at the expense of their own fellow co-workers. Management was guilty of openly showing favouritism to employees they cared more about. Career advancement here solely depends on your manager's approval. If they didn't like or approve of your work, you're stuck wherever you are for the longest time ever, even if you requested to move to another team in a similar role. They would pretend they were satisfied with your work, but would ever recommend you for a promotion. Overall, it's a great place to start off, experience wise, but in terms of building a career, you're in for a very tough challenge ahead.

No, I would not recommend this company to a friend

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Sales Rep

Anonymous Employee (Current Employee)

I have been working at TELUS Mobility part-time for less than a year

ProsGreat work life balance
Great base pay + Commission
Amazing people to work with
Great perks

ConsNo cons, amazing company with so many perks

Advice to Senior ManagementKeep it up Telus

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Pretty Good Expereince

RF Analyst (Current Employee)
Scarborough, ON (Canada)

I have been working at TELUS Mobility as a contractor for more than a year

ProsOpporturnity for development. Very good work culture. Very good atmosphere to work in. Location was good.

ConsA lot of contract opportunites. Pay wasn't as good as I wanted it to be. Position I was in was very field intensive. Equipment used to test with was not the greatest.

Advice to Senior ManagementShould be providing better opportunities to develop and grow with opportunities to move laterally to another department if possible.

– I'm optimistic about the outlook for this company

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Amazing Experience Great Opportunites for growth

Anonymous Employee (Former Employee)

I worked at TELUS Mobility full-time

ProsBest things about working for Telus is the bonuses they offer, ability to grow within company, great deals on phones, great commission structure and more. Leadership is helpful and they are always willing to pull out the stops to help close that big client

ConsYou deal with alot of unhappy clients and you are expected to deal with them no matter how you are treated.

Advice to Senior ManagementKeep up the good work. Upper managment is very helpful and always open to speaking to you as well as helping you close hard to deal with clients. Only suggestion was to monitor better what is going on at store level.

Yes, I would recommend this company to a friend

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tel;us

Anonymous Employee (Current Employee)

I have been working at TELUS Mobility

Prosgood salary and good work environment

Consdead end if working on phone

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L&R

Loyalty & Retention Specialist (Former Employee)
Montreal, QC (Canada)

I worked at TELUS Mobility full-time for more than 3 years

ProsGreat Pay and benefits if you're a Full time employee
Awesome Social Committee
Great people (the good outweigh the bad)
Unionized Position

ConsThe Outbound
Office Favouritism
High Disability Rate

Yes, I would recommend this company to a friend

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Loyalty

Loyalty (Former Employee)
Montreal, QC (Canada)

I worked at TELUS Mobility full-time for more than 8 years

ProsSalary , benefits, a lot managers hate upper management and do their job to get paid , and feel bad they have to be so hard on everybody. Quite sad.

Conshard work, no help for moms, management turn around every 6 months you can change team,

Advice to Senior Managementbe more flexible, help new mothers come back to work,should allow people to get at home office set up faster, should look at people individually

No, I would not recommend this company to a friend

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Amazing

Product Manager (Current Employee)
Toronto, ON (Canada)

I have been working at TELUS Mobility full-time for more than 3 years

Proswork form home
flex timings
no dress code
helpful people
lots of fun

Consnothing really
fast paced - may not be for all
collaborative and hence a lot of meetings. not the culture for someone who does not liek to work with people and big teams

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at TELUS Mobility reviews and ratings in Canada — including employee satisfaction and approval rating for TELUS Mobility CEO Darren Entwistle. All 119 reviews posted anonymously by TELUS Mobility employees.