TELUS Mobility Reviews

Updated August 28, 2014
Updated August 28, 2014
157 Reviews

3.9
157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS Mobility President and CEO Darren Entwistle
Darren Entwistle
94 Ratings

Review Highlights

Pros
  • Good place to work with if you care about the work life balance (in 16 reviews)

  • Great Management, talented people and great benefits (in 15 reviews)


Cons
  • Salary needs to be more competitive (better off to leave & come back to receive market level compensation), work/life balance is minimal at best (in 4 reviews)

  • Senior management does not communicate well and there is a lack cohesiveness within the different business units (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, great benefits

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS Mobility full-time

    Pros

    Although large, they care about their employees and there are plenty of perks. The benefits are great as well.

    Cons

    Difficult to move up within the organization. They promote internal candidates first usually, however, there is not much shifting within management to open up positions.

  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Care  in  Burnaby, BC (Canada)
    Former Employee - Client Care in Burnaby, BC (Canada)

    I worked at TELUS Mobility full-time for more than 3 years

    Pros

    Telus is amazing. I learned a lot when I was working there. Great training and opportunities. Lots to learn

    Cons

    Big corporate latter. No other cons, I really loved that place

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Nice company who pushes its employees to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS Mobility

    Pros

    Good pay and benefit, work life balance

    Cons

    Highly dependent on internal promotion, and internal people are not exposed to outside knowledge and trends, having limited education...

    Advice to ManagementAdvice

    Recruit from outside from time to time!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Care Support Analyst
    Current Employee - Channel Care Support Analyst

    I have been working at TELUS Mobility full-time for more than a year

    Pros

    Modern office, staff have a kitchen to use on every floor and cafeteria with reduced food prices. Ability to work from home is amazing. Great starting pay.

    Cons

    Weekly sit ins with team managers and they listen to one of your calls with you.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great experience. Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist  in  Toronto, ON (Canada)
    Current Employee - Marketing Specialist in Toronto, ON (Canada)

    I have been working at TELUS Mobility full-time for more than a year

    Pros

    Competitive environment. Performance based. Fair and equal opportunity employer. Many compensation benefits - salary not 'amazing', but profit sharing, bonuses, work perks, benefits and work-life balance all stand out as reasons to deem great employer.

    Cons

    Pro and con - competitive environment, depending how you look at it. Telco sector constantly in combative state - responding to industry, government, and competitive challenges. Some people thrive on this, some not so much.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Big company, easy to get lost in the shuffle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Vancouver, BC (Canada)
    Current Employee - Director in Vancouver, BC (Canada)

    I have been working at TELUS Mobility full-time for more than 3 years

    Pros

    Good work from home policy. Lots of opportunities if you want to move between divisions.

    Cons

    Too big, takes too long to get anything done.

    Advice to ManagementAdvice

    Need to find a way to instill company values throughout all levels of the company. What is preached at the top isn't practiced throughout all levels.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great job to have part-time, lots to learn and great incentives!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Burnaby, BC (Canada)
    Current Employee - Sales Representative in Burnaby, BC (Canada)

    I have been working at TELUS Mobility part-time for less than a year

    Pros

    Bonuses and commisions are a great incentive and really make selling on the floor fun. Lots of training provided, and working with the newest tech is always fun! Very relaxed environment and great people.

    Cons

    The only downside is when days aren't so busy, it can be a little annoying.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    worse experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Design Specialist  in  Edmonton, AB (Canada)
    Former Employee - RF Design Specialist in Edmonton, AB (Canada)

    I worked at TELUS Mobility as a contractor for more than a year

    Pros

    you will find a lot of learning opportunity if you really want. most of the time you would find really nice colleagues. work life balance is good.

    Cons

    lots of politics. no honest feedback from manager. you feel like you are deceived. they think it is the end of the world.

    Advice to ManagementAdvice

    not much, be honest

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    It's not your typical Telco.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Calgary, AB (Canada)
    Former Employee - Project Manager in Calgary, AB (Canada)

    I worked at TELUS Mobility as a contractor for less than a year

    Pros

    Agile for a big 3
    management ok

    Cons

    corporate ethos
    work in a box

    Advice to ManagementAdvice

    20% freedom to work other areas for experience.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good place for temporary work until you move on...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Care  in  Burnaby, BC (Canada)
    Former Employee - Client Care in Burnaby, BC (Canada)

    I worked at TELUS Mobility full-time for more than 3 years

    Pros

    Great training, Good people, Good benefits

    Cons

    No career advancement opportunities (I left because I was basically stuck at my position)
    Too strict about time (being 20 seconds late was considered being late, and the consequences would be the same as being 30 minutes late or not even showing up at all).
    Ridiculous rules
    Feedback from employees are not even considered
    You are basically a robot

    Advice to ManagementAdvice

    What looks good on paper does not necessarily look good in practice.

    Recommends
    Positive Outlook
    No opinion of CEO

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