TELUS Mobility Reviews

Updated March 19, 2015
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  • Scarborough, ON (Canada)
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4.3
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Approve of CEO
TELUS Mobility President and CEO Darren Entwistle
Darren Entwistle
12 Ratings

Pros
  • Good pay and benefit, work life balance (in 19 reviews)

  • Ability to work from home is amazing (in 11 reviews)

Cons
  • work-life balance can be tough to manage, scheduling is all over the place (in 5 reviews)

  • The revolving door is continuous, as there is quite a lot of employee remorse due to lack of opportunities for upward career advancement (in 5 reviews)

More Pros and Cons

24 Employee Reviews

Sort: Popular Rating Date
  1. Good experience at Telus but like with any company some of the management was horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst II in Scarborough, ON (Canada)
    Current Employee - Business Analyst II in Scarborough, ON (Canada)

    I have been working at TELUS Mobility full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for. Good life balance. Lots of perks and pretty good compensation.

    Cons

    You can expect to work long hours at times. Some managers can benefit from regular training.

    Advice to Management

    Be transparent with employees and focus on the human side of managing not just the business side


  2. Great culture, respect for all teammates, well organized corporate directives.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Network Engineering in Scarborough, ON (Canada)
    Current Contractor - Network Engineering in Scarborough, ON (Canada)

    I have been working at TELUS Mobility as a contractor (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have experienced many organizational changes over the years yet the company remains in effective growth mode, empowering all workers who wish to contribute. In speaking with peers who moved on to other telecom companies, they look back with appreciation for the culture and organization they left behind. The majority of my peers and leaders are true professionals who care about their work and their team.

    Cons

    In recent years there has been encouragement to work from home. This saves commuting time and stress and can greatly add to an individual's work/life balance with the added benefit of saving real estate and overhead costs for the company. It's primarily a win-win, however, when visiting the office there is a discernible lack of vitality and collaboration as the majority of people are not there. It's a bit lonely and we lose the value of gathering face-to-face to work though challenges and stay connected. Conference calls only go so far, yet I save two plus hours of stressful driving most days so I shouldn't complain so long as I avoid becoming a hermit!

    Advice to Management

    Management would do well to offset the isolating effects of working from home by gathering their local teams at least quarterly to follow a simple agenda for admin and project updates, then do some socializing to enrich the team with the human quotient. For example, fun days seem to be a great concept that has been left behind. Take a peek at Google and get creative with some perks!


  3. Pretty Good Expereince

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - RF Analyst in Scarborough, ON (Canada)
    Current Contractor - RF Analyst in Scarborough, ON (Canada)

    I have been working at TELUS Mobility as a contractor (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Opporturnity for development. Very good work culture. Very good atmosphere to work in. Location was good.

    Cons

    A lot of contract opportunites. Pay wasn't as good as I wanted it to be. Position I was in was very field intensive. Equipment used to test with was not the greatest.

    Advice to Management

    Should be providing better opportunities to develop and grow with opportunities to move laterally to another department if possible.


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  5. Awesome Co-op experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Coop Student in Scarborough, ON (Canada)
    Former Intern - Coop Student in Scarborough, ON (Canada)

    I worked at TELUS Mobility as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Given responsibility and Treated like a full time employee

    Cons

    Didn't face any downsides really...


  6. Telus - nice on the outside but tough as every other company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager II in Scarborough, ON (Canada)
    Current Employee - Project Manager II in Scarborough, ON (Canada)

    I have been working at TELUS Mobility full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good values but all for show

    Cons

    Even in good times, they lay off people


  7. Friendly work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer Analyst in Scarborough, ON (Canada)
    Current Employee - Developer Analyst in Scarborough, ON (Canada)

    I have been working at TELUS Mobility full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good place to work with if you care about the work life balance
    Friendly people to work with
    Work from home

    Cons

    Promotions/raises are hard to come by
    Bonus is abysmal


  8. Helpful (1)

    This would be a good place to work if sales managers treated employees better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)

    I have been working at TELUS Mobility full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flex hours, decent bonuses, and a good benefits package regardless of position
    Amazing innovative downtown head office
    Great training opportunities to take advantage of

    Cons

    Stressful work environment
    The favortism amongst buddies is sadly obvious and office politics extreme
    Weak management team that rules by fear to compensate for lack of skill
    Managers actions and behaviours prove they care little about employees and customers
    Company does not care about high attrition as they believe all employees can be replaced

    Advice to Management

    Treat employees with respect and you will build a sales force of loyal employees who enjoy going to work and will deliver the results you are demanding.


  9. Great place to work, but management need to stop micro-managing....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative IV in Scarborough, ON (Canada)
    Former Employee - Customer Service Representative IV in Scarborough, ON (Canada)

    I worked at TELUS Mobility full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, good benefits, good colleagues

    Cons

    constant issues with the network
    dealing with petty clients
    Team Managers like to micromanaged
    kind of disorganized and does not live up to the so called 'TELUS Values'

    Advice to Management

    Stop Micro-Managing and let them do their jobs!


  10. An OK Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Scarborough, ON (Canada)
    Current Employee - Senior Project Manager in Scarborough, ON (Canada)

    I have been working at TELUS Mobility

    Disapproves of CEO
    Disapproves of CEO

    Pros

    The people who work here are good and knowledgeable & want to do a good job
    There are opportunites to work in your home office
    The technology is reasonably new
    Work environment / office space is nice

    Cons

    Projects move slowly
    Compensation is below average
    Managers are weak
    Decisionas take a long time
    Bureaucracy
    Not an industry leader but a follower

    Advice to Management

    Go back to running Telus Mobility like it was before the TELUS / Telus Mobility merger. A seperate, nimble company, more like a start-up. Fast decision making, profitable etc. That was why I joined the Mobility side.


  11. A bit bureaucratic but great otherwise

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Specialist in Scarborough, ON (Canada)
    Current Employee - Design Specialist in Scarborough, ON (Canada)

    I have been working at TELUS Mobility

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great marketing and positive presence in the market and community.
    Top of innovation.
    Excellent work-life balance, can work from home three days a week.
    Good benefits and employee share program.

    Cons

    Too much structure in place. Projects move slow because of the various gates built in. Politics is plentyful in the department I work in.

    Advice to Management

    Too much structure in place. Projects move slow because of the various gates built in. Politics is plentyful in the department I work in.



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