TELUS Mobility

www.telusmobility.com

TELUS Mobility Reviews in Scarborough, ON

169 Reviews
3.8
169 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS Mobility President and CEO Darren Entwistle
Darren Entwistle
101 Ratings

Review Highlights

Pros
  • Good place to work with if you care about the work life balance (in 19 reviews)

  • Work from home was enjoyable, many meetings and conference calls to fill the day (in 11 reviews)


Cons
  • work-life balance can be tough to manage, scheduling is all over the place (in 5 reviews)

  • Senior management does not communicate well and there is a lack cohesiveness within the different business units (in 6 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Pretty Good Expereince

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RF Analyst in Scarborough, ON (Canada)
    Current Employee - RF Analyst in Scarborough, ON (Canada)

    I have been working at TELUS Mobility as a contractor (more than a year)

    Pros

    Opporturnity for development. Very good work culture. Very good atmosphere to work in. Location was good.

    Cons

    A lot of contract opportunites. Pay wasn't as good as I wanted it to be. Position I was in was very field intensive. Equipment used to test with was not the greatest.

    Advice to ManagementAdvice

    Should be providing better opportunities to develop and grow with opportunities to move laterally to another department if possible.

    Positive Outlook
    Approves of CEO
  2.  

    Awesome Co-op experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coop Student in Scarborough, ON (Canada)
    Former Employee - Coop Student in Scarborough, ON (Canada)

    I worked at TELUS Mobility as an intern (less than a year)

    Pros

    Given responsibility and Treated like a full time employee

    Cons

    Didn't face any downsides really...

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Telus - nice on the outside but tough as every other company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II in Scarborough, ON (Canada)
    Current Employee - Project Manager II in Scarborough, ON (Canada)

    I have been working at TELUS Mobility full-time (more than 5 years)

    Pros

    Good values but all for show

    Cons

    Even in good times, they lay off people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    This would be a good place to work if sales managers treated employees better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)
    Current Employee - Anonymous Employee in Scarborough, ON (Canada)

    I have been working at TELUS Mobility full-time

    Pros

    Flex hours, decent bonuses, and a good benefits package regardless of position
    Amazing innovative downtown head office
    Great training opportunities to take advantage of

    Cons

    Stressful work environment
    The favortism amongst buddies is sadly obvious and office politics extreme
    Weak management team that rules by fear to compensate for lack of skill
    Managers actions and behaviours prove they care little about employees and customers
    Company does not care about high attrition as they believe all employees can be replaced

    Advice to ManagementAdvice

    Treat employees with respect and you will build a sales force of loyal employees who enjoy going to work and will deliver the results you are demanding.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Friendly work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer Analyst in Scarborough, ON (Canada)
    Current Employee - Developer Analyst in Scarborough, ON (Canada)

    I have been working at TELUS Mobility full-time (more than a year)

    Pros

    Good place to work with if you care about the work life balance
    Friendly people to work with
    Work from home

    Cons

    Promotions/raises are hard to come by
    Bonus is abysmal

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work, but management need to stop micro-managing....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative IV in Scarborough, ON (Canada)
    Former Employee - Customer Service Representative IV in Scarborough, ON (Canada)

    I worked at TELUS Mobility full-time (more than 10 years)

    Pros

    Good pay, good benefits, good colleagues

    Cons

    constant issues with the network
    dealing with petty clients
    Team Managers like to micromanaged
    kind of disorganized and does not live up to the so called 'TELUS Values'

    Advice to ManagementAdvice

    Stop Micro-Managing and let them do their jobs!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    An OK Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Project Manager in Scarborough, ON (Canada)
    Current Employee - Senior Project Manager in Scarborough, ON (Canada)

    I have been working at TELUS Mobility

    Pros

    The people who work here are good and knowledgeable & want to do a good job
    There are opportunites to work in your home office
    The technology is reasonably new
    Work environment / office space is nice

    Cons

    Projects move slowly
    Compensation is below average
    Managers are weak
    Decisionas take a long time
    Bureaucracy
    Not an industry leader but a follower

    Advice to ManagementAdvice

    Go back to running Telus Mobility like it was before the TELUS / Telus Mobility merger. A seperate, nimble company, more like a start-up. Fast decision making, profitable etc. That was why I joined the Mobility side.

    Disapproves of CEO
  9.  

    A bit bureaucratic but great otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Design Specialist in Scarborough, ON (Canada)
    Current Employee - Design Specialist in Scarborough, ON (Canada)

    I have been working at TELUS Mobility

    Pros

    Great marketing and positive presence in the market and community.
    Top of innovation.
    Excellent work-life balance, can work from home three days a week.
    Good benefits and employee share program.

    Cons

    Too much structure in place. Projects move slow because of the various gates built in. Politics is plentyful in the department I work in.

    Advice to ManagementAdvice

    Too much structure in place. Projects move slow because of the various gates built in. Politics is plentyful in the department I work in.

    Recommends
    No opinion of CEO
  10.  

    Telus Mobility is a great organization to work for if you are on the corporate side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Scarborough, ON (Canada)
    Former Employee - Anonymous Employee in Scarborough, ON (Canada)

    I worked at TELUS Mobility

    Pros

    work life balance, young professionals, multicultural, career development and online training

    Cons

    performance reviews are confusing and not objective

    Advice to ManagementAdvice

    their should be a way for a mediator to be involved during the performance review process when their is conflict between the manager and their employee

    Recommends
    No opinion of CEO
  11.  

    Overall a good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Analyst in Scarborough, ON (Canada)
    Former Employee - Project Analyst in Scarborough, ON (Canada)

    I worked at TELUS Mobility

    Pros

    The company has a young workforce that is eager to work. There is a lot of potential for movement as it is a large company with many different departments.

    Cons

    Promotions can be hard to come by, more often you have to make a move to another department to snag a promotion. I felt that the company was also underpaying based on similar jobs held by other friends in the same industry. The company was very different in the early years under George Cope, so I think it was a shock to move over to the TELUS Corporate way of doing things.

    Advice to ManagementAdvice

    Give more autonomy to the employees. There is a lot of top down management, try to engage and have the information cascaded throughout the employees and integrate a bottom up approach.

    Recommends
    Disapproves of CEO

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