TELUS

  www.telus.com
  www.telus.com

TELUS Reviews

Updated December 16, 2014
Updated December 16, 2014
600 Reviews
3.9
600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
421 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 94 reviews)

  • Their work from home policy is beneficial for work life balance (in 72 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)

    I have been working at TELUS

    Pros

    Its pretty good. I like it.

    Cons

    Its a big company. Things move slow.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Balanced life money money money

    Cons

    no honey no honey no honey

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company with flexible work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Can work from home for many positions, great people, amazing corporate environment.

    Cons

    Cannot think of any :)

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Amazing workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)

    I have been working at TELUS

    Pros

    Great work environment and growth opportunities

    Cons

    Rotational work schedules and weekends

    Recommends
    Positive Outlook
  6.  

    It`s great, and friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RF Engineer in Montreal, QC (Canada)
    Current Employee - RF Engineer in Montreal, QC (Canada)

    I have been working at TELUS as a contractor (more than an year)

    Pros

    Great leadership, efficient training. Skill development. opportunities for all types of jobs.

    Cons

    Stiff competition and cant think of any more negative thing to say about the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    The future is friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst III
    Current Employee - Systems Analyst III

    I have been working at TELUS full-time (more than 3 years)

    Pros

    I joined Telus on 2010 as a Co-op student and got hired full-time in 2011 thanks to a lucky break in a project. They match stock purchases to a certain % and the employee phone plan has saved me thousands over the years. Most of my co-workers are pleasant to deal with and the work-life balance is top notch.

    Cons

    I'm in a team full of top-performers so it's harder to get recognized. Some people abuse the relaxed working environment to slack off. Despite being in the same department, inter-team politics make it difficult to be as progressive as possible. Upper management gives the impression of a senior citizen trying to be hip with the youngsters on facebook with how they're dealing with new tech such as Big Data and Agile.

    Advice to ManagementAdvice

    New technology is always welcome, and we need to adapt to stay relevant in the future. At the same time, it doesn't make sense to push for certain technologies to be applied in areas that don't make sense. Agile is not 50% cheaper and 50% faster: stop buying into the market buzz from the evangelists. Bring John Beattie out of retirement, none of the VPs have come close to filling his shoes.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Design Specialist in Edmonton, AB (Canada)
    Current Employee - Senior Design Specialist in Edmonton, AB (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    New Opportunities, new technology, great vision

    Cons

    Very demanding but at the end of the day worth....

    Advice to ManagementAdvice

    Keep people motivated...

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Exceptional Customer Service Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Vancouver, BC (Canada)
    Current Employee - Client Service Manager in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    TELUS is not only customer focussed, but also truly is commited to supporting the community through both volunteer support as well as corporate funding.

    Cons

    Be prepared to do whatever it takes. That being said, extra efforts are noticed and rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee Services Administrator I in Toronto, ON (Canada)
    Former Employee - Employee Services Administrator I in Toronto, ON (Canada)

    I worked at TELUS part-time (less than an year)

    Pros

    good environment and good approach to employee

    Cons

    not available, there is nothing ro tell

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Analyst II in Calgary, AB (Canada)
    Current Employee - Technology Analyst II in Calgary, AB (Canada)

    I have been working at TELUS full-time (more than 3 years)

    Pros

    Great culture, Great ppl and working environment

    Cons

    Process becomes a challenge differs from region to region, while decent the compensation could be better in an effort to attract new talent

    Recommends
    Positive Outlook
    Approves of CEO

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