TELUS Reviews

Updated July 1, 2015
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3.8
Rating Trends
Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
435 Ratings

Pros
  • Their work from home policy is beneficial for work life balance (in 94 reviews)

  • Workstyles - can work from home (in 72 reviews)

Cons
  • Zero work/life balance for Tech Support (in 25 reviews)

  • Very different senior management styles across the various business units, making it challenging to work with people across the company (in 15 reviews)

More Pros and Cons

667 Employee Reviews

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  1. variety

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    loads of games and many different titles to choose from from dark souls to dark souls two to bloodborne and loads of other ones

    Cons

    there are no cons or downsides to this place everything looks great and the games are in brand new condition for around ten dollars

    Advice to Management

    buy bigger buildings to fit more people espicially for black friday and midnight realeases dont forget how busty the girls are in the games either go ahead and have a fap or two


  2. Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Toronto, ON (Canada)
    Former Employee - Senior Product Manager in Toronto, ON (Canada)

    I worked at TELUS (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work style program, good benefits, average pay

    Cons

    Hard to accomplish objectives in the matrix based structure, too many conference calls with too many participants

    Advice to Management

    Provide better direction and specific short term goals


  3. Amazing work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loyalty and Retention Specialist II in Montreal, QC (Canada)
    Current Employee - Loyalty and Retention Specialist II in Montreal, QC (Canada)

    I have been working at TELUS full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture at Telus towards its employees is the same as towards its customers. Putting them first. Great opportunities for advancement and learning.

    Cons

    As any company of this size, change can take time but there is always change ongoing to better the work-life balance.

    Advice to Management

    dont overthink too much.. act. and resolve.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good team enviroment, share options, discounts on Telus services, fun atmosphere

    Cons

    I liked working at Telus


  6. Decent

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS

    Pros

    Good compensation, lots of room for growth, lots of opportunity to learn

    Cons

    Very bureaucratic, slow to action on tasks, limited flexibility


  7. TELUS Communications

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager
    Former Employee - Senior Project Manager

    I worked at TELUS full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Strong customer focus, concerned about community, ethics, environment and the bottom line.

    Cons

    Restructuring takes place every few years and a number of people lose their jobs.


  8. Great, flexible place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Halifax, NS (Canada)
    Current Employee - Sales Representative in Halifax, NS (Canada)

    I have been working at TELUS part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -flexible schedule
    -good commission structure
    -perks like cheap cell phone plan and annual discount off of a new device
    -upper management contact info readily available and they're always willing to talk

    Cons

    -sometimes sales goals are unrealistic
    -try to implement policies that are silly and upset clients
    -policies put forth without explaining why, leaving us unsure what to tell clients at times.


  9. Good company - lots of politics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)

    I have been working at TELUS full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great lower level management team
    Lots of projects to keep you busy
    flexible time management arrangements

    Cons

    pay is subpar based on the economics of the position
    higher management favoritism
    EXTREME nepotism

    Advice to Management

    Fair process for interviews
    better bonus structure
    minimize the bell curve bonus (not fair I can't the same bonus year over year due to someone underperforming the previous year)


  10. Network

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Specialist II in Toronto, ON (Canada)
    Former Employee - Network Specialist II in Toronto, ON (Canada)

    I worked at TELUS full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best company to work with. Good medical and dental insurance. Very creative work environment. Managers wants employee to improve their technical skills by sending them for courses

    Cons

    When i worked there I did not find any cons. I spent my precious 9 years for them and really enjoyed each and every moment in my TELUS

    Advice to Management

    The more you listen and take care of employees the more your team will grow.


  11. Helpful (1)

    Portfolio Control Officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at TELUS full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible work from home, good process in place, friendly environment

    Cons

    Major restructuring every 6 month or less for the last few years resulted in a massive layoff. HR says if your have received severance pay you are banned from applying again for 3 full years. you will not be given the choice to not receive a severance pay.

    Advice to Management

    give employees a chance to find internal jobs



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