TELUS Reviews

Updated October 22, 2014
Updated October 22, 2014
571 Reviews
3.8
571 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
408 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 89 reviews)

  • Their work from home policy is beneficial for work life balance (in 68 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A financially strong organization, commitment to customer service, clear executive direction and healthy culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loyalty and Retention Specialist in Calgary, AB (Canada)
    Current Employee - Loyalty and Retention Specialist in Calgary, AB (Canada)

    I have been working at TELUS full-time (less than an year)

    Pros

    They care about their employees, they offer great benefits, the team culture is strong and the leadership has clear direction and voice

    Cons

    Everything has been exactly as promised and a great working environment

    Advice to ManagementAdvice

    Unsure whether there is executive mentorship programs

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    TELUS pays but makes you fight every step of the way to keep your status!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Care Representative in Edmonton, AB (Canada)
    Current Employee - Client Care Representative in Edmonton, AB (Canada)

    I have been working at TELUS full-time (more than 3 years)

    Pros

    Great pay, benefits, union coverage is decent and overall a strong company direction.

    Cons

    Willing to kick you at a moments notice!

    Advice to ManagementAdvice

    Before you kick really thing about what it is your doing!

    Recommends
    Approves of CEO
  3.  

    Great company, benefits and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist in Vancouver, BC (Canada)
    Current Employee - Marketing Specialist in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 5 years)

    Pros

    Great teams with opportunity for growth
    Could work from home a few days a week
    Discounts on home and mobile products
    Competitive salary

    Cons

    A big company so difficult to get promotions / move up sometimes
    Reshuffling and restructuring can hurt morale when it happens
    Poor recognition structure (rarely got recognized for hard work)
    Some terrible managers, depending on the specific team.

    Advice to ManagementAdvice

    Increase employee recognition...hire competent managers in all areas

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Career Driven promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    unlimited ability to grow and change while staying at a great coprpration

    Cons

    work life balance and centralization

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    TELUS impressed me from the inside out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Vancouver, BC (Canada)
    Former Employee - Program Manager in Vancouver, BC (Canada)

    I worked at TELUS as a contractor (more than an year)

    Pros

    TELUS has a great corporate culture and is full of smart and energetic professionals. They manage to be agile for a corporation of its size yet maintain a determined dedication to a strategic course that has helped them succeed over and above other carrier-class competitors. The TELUS brand and corporate philanthropy are something for employees to be very proud of.

    Cons

    Like all large corporations, there is always some degree of bureaucracy that can frustrate some types of employees. Learning how to work within, and around, structural and occasionally attitudinal limitations is one of the challenges that you will either have to embrace or be frustrated by.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    great salary, flexible work hours when required, can maintain a good work life balance (may depend on role or direct manager)
    bright, up-beat office environment
    benefits are solid

    Cons

    I cannot think of any current Cons... i really enjoy working for this company

    Recommends
    Approves of CEO
  8.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering II in Vancouver, BC (Canada)
    Current Employee - Engineering II in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    flex working style and environment

    Cons

    culture different between east and west coasts

    Advice to ManagementAdvice

    don't matter

  9.  

    Great place to grow, try new experiences and work with knowledgeable people,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Edmonton, AB (Canada)
    Current Employee - Senior Project Manager in Edmonton, AB (Canada)

    I have been working at TELUS as a contractor (more than 10 years)

    Pros

    competitive wages, chance to work on world class equipment and receive a great benefit package.

    Cons

    compensation lags behind similar companies, office ergonomics can be loud and distracting

    Advice to ManagementAdvice

    management teams should research similar companies compensation methods.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research and Development Coop in Edmonton, AB (Canada)
    Current Employee - Research and Development Coop in Edmonton, AB (Canada)

    I have been working at TELUS as an intern (less than an year)

    Pros

    Good environment, interesting and diverse opportunities for Co-op's.

    Cons

    Large company, and can be slow to develop projects.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Embrace Change!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at TELUS full-time

    Pros

    Great pay, challenging career, great life/work balance.

    Cons

    Too many processes to solve a single issue. No common system

    Advice to ManagementAdvice

    Listen to all of your subordinates, not just your direct reports to get the truth.

    Recommends
    Positive Outlook

TELUS Photos

A Telus store in Moncton (Photo attributed to Stu pendousmat - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Cubicle
Halloween

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