TELUS

www.telus.com
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Employee Reviews

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  1.  

    Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Developer in Scarborough, ON (Canada)
    Former Contractor - Developer in Scarborough, ON (Canada)

    I worked at TELUS as a contractor (less than a year)

    Pros

    Easy going. lots of perks

    Cons

    Not a challenging environment

    Advice to ManagementAdvice

    Share new opportunities in other departments

    Recommends
    Positive Outlook
  2.  

    Exceptional people; great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    Telus hires bright, talented, people and works to keep them. Good benefits and competitive compensation package. Flexible work arrangements means you can work from home if you need to.

    Cons

    Large corporate culture means more overhead and process, which can sometimes be frustrating. Career development within some departments is limited by the size of the department, but the vast size of the organization allows room to move across departments if openings exist.

    Advice to ManagementAdvice

    More autonomy in decision-making at the middle management layers could help with morale and productivity.

    Recommends
    Positive Outlook
  3.  

    Damage Prevention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cable Locate Support Coordinator II in Edmonton, AB (Canada)
    Current Employee - Cable Locate Support Coordinator II in Edmonton, AB (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    Best Company to work for

    Cons

    There are NO cons with working for TELUS

    Recommends
    Positive Outlook
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  5.  

    Good company for balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at TELUS full-time (more than 3 years)

    Pros

    Strong work from home programs and a good team of people that work together. Found few people with High egos.

    Cons

    Responsibility according to pay don't line up. The company underpays its employees based on the industry standards. Project delivery tends to take forever in the company due to lack of funds and multiple department support/training in order to launch new services. BT continues to be the biggest assets and problem within this company. Asset for knowledge liability related to cost and time to implement according to when the market needs it.

    Advice to ManagementAdvice

    Overall good company to work for. Pay isn't everything as long as you have a well balanced work environment which Telus does provide.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Amazing Culture, Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at TELUS full-time (more than 3 years)

    Pros

    - Top 2 corporate priorities are Customer's First Culture, and Employee Engagement. These priorities are evident on every level from our CEO to our Front-Line Team Members.
    - Heavily invested in growing from within and development of team members. You can work your way from the ground up within TELUS.
    - Fair Process is promoted and practiced the vast majority of the time.
    - Fair Compensation. I've worked in multiple areas with multiple pay ranges, and I've always felt I get what I earn.
    - High participation in community involvement events.

    Cons

    - Culture between BU and M&P staff still has gaps we need to fill.

    Advice to ManagementAdvice

    Keep working hard on aligning all areas of the business with our corporate strategy. Work still needs to be done to educate and align all areas on what Customer First should look like in a ideal world, and what we mean when we speak of Engagement. These messages vary in perception across the company, as each department has a unique culture. We're already doing an amazing job at propelling these ideas to the forefront of peoples minds, but I think with more alignment and clear communication, we can exceed our expectations regarding where those focuses can bring us.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 5 years)

    Pros

    Work hours and location flexibility for most departments. Paid fairly. Living by the customer-first culture quite successfully.

    Cons

    Depending on who your leader is, the culture of the team could be different.

    Recommends
    Neutral Outlook
  8. 4 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst II in Montreal, QC (Canada)
    Former Employee - Business Analyst II in Montreal, QC (Canada)

    I worked at TELUS

    Pros

    Good benefits
    useful HR systems for management of pay, benefits, performance reviews, etc.

    Cons

    Not all departments at Telus are created equal.
    In the department that I worked, which was basically as a 100% service provider to an outside client:
    Work life balance was non-existant for me.
    Management was basically: Do what I say and don't ask questions. No opportunity to voice opinion or other potential ways of doing things.
    Extremely poor to non-existant planning of projects and anytime the team got together to plan and present a properly planned project, it was basically thrown out the window.
    Manager constantly calling us "the girls" in a pejorative way and swore constantly.
    Employees that expressed career motivation were excluded from training/learning opportunities because they were not a good investment if they were going to take that training elsewhere in the company.

    Advice to ManagementAdvice

    pay more attention to synchronizing your company culture across the whole company and not turn a blind eye to departments that are profitable simply because they are profitable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Project Management Role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Ability to telework from home or other offices is great. Project teams are very passionate about what they do.

    Cons

    Teleworking with project team members in all of Canada's time-zone in a very matrixed organization challenges work-life balance sometimes.

    Advice to ManagementAdvice

    Focus on enabling team members through effective, efficient and scalable work processes.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Not true what they claim to be with the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at TELUS full-time (more than a year)

    Pros

    Opportunity to learn new technologies, work with people from different places all over the world

    Cons

    Management is the worse, they don't care about the employees. There is no work-life balance. No opportunity to grow.

    Advice to ManagementAdvice

    Should increase interest on people

    Doesn't Recommend
    Neutral Outlook
  11.  

    I sign a contract with Telus and I'll starting soon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Hire in Cubao (Philippines)
    Current Employee - New Hire in Cubao (Philippines)

    I have been working at TELUS full-time (less than a year)

    Pros

    Hiribg Manager is sure professional and would even give the feel of his experiences with the compaby and reason for staying long. They have Gyms :)

    Cons

    pay is not thay competitive but fair enough I think theu need to improve on there benefits to add retention not just short term but long term effects.

    Advice to ManagementAdvice

    Don't focus on treats but work on long term benefits 100% coverage to dependents and added financial savings while employees is working.

    Recommends
    Positive Outlook

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