TELUS Reviews

Updated April 25, 2015
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  1. Helpful (1)

    Telus Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst II in Burnaby, BC (Canada)
    Former Employee - Business Analyst II in Burnaby, BC (Canada)

    I worked at TELUS full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Many departments hence can learn a lot of new areas

    Cons

    There was no team environment; people were unfriendly and manager had a bad temper; used anger to get people to work; would not give permission for vacation in writing and accuse of taking vacation without being authorized to. Manager would complain about one employee to the other and set up enemies within the team.

    Advice to Management

    Find a manager that promotes team spirit where one can learn from seniors

  2. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of various career opportunities

    Cons

    Management cannot take criticisms from direct report

    Advice to Management

    Need to open to different opinions

  3. The best part-time job you can get while studying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Quebec, QC (Canada)
    Former Employee - Sales Representative in Quebec, QC (Canada)

    I worked at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As long as you are in CORPORATE store you will make a lot a commission money. Total salary range for a part-timer (approx 20hours/week) goes from 20k to 38k depending on your sales skills and the store sales volume. Benefits are great, you get a free smartphone + insurance.

    Cons

    Do not accept, under any circonstances, to work for a TELUS dealer (a non-corporate store), you will have to work twice as hard as in a corporate store but for half the salary and no benefits.

    Advice to Management

    Try to find a way to keep your good part-time employees once they finish their degrees. I had to leave TELUS who i consider the best employer in Canada because they wouldnt even consider me for a finance-side job.

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  5. Talented people, complex workplace, overlapping management visions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Toronto, ON (Canada)
    Former Employee - Product Manager in Toronto, ON (Canada)

    I worked at TELUS

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Talented crowd pool, benefits are great, company provides many resources to promote learning.

    Cons

    Overly crowded population of managers/directors leading to segregation of teams, lacks in strong mid level management.

    Advice to Management

    Streamline the organization & connect directly with talented employees.

  6. Telus employs a health work/life balance and performance based compensation strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Vancouver, BC (Canada)
    Current Employee - Operations Manager in Vancouver, BC (Canada)

    I have been working at TELUS full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -Extended Health benefits
    -Dental benefits
    -Share plans
    -Pension contribution matching
    -Team member discounts on services (mobility, home)
    -Paid training/exam fees
    -Annual performance bonus
    -Annual compensation review
    -Internal points based recognition program (coverts into gift cards, other external merchandise)

    Cons

    -Base salary might be lower than expected

  7. Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    For this employer there is plenty of opportunity

    Cons

    Within this company it is a complex environment including unions

    Advice to Management

    Simplify the employee experience

  8. Helpful (1)

    Working at TELUS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Calgary, AB (Canada)
    Current Employee - Operations Manager in Calgary, AB (Canada)

    I have been working at TELUS

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are good, peers are good.

    Cons

    Pay is not competitive unless you are in sales. Overtime is scrutinized. Advancement is tough and unless you are tied in with upper mgmt. it can be a very difficult climb. The Salary for a manager is also not comparative to the amount of hours worked. Well under paid.

    Advice to Management

    Consider engaging employees more and get rid of the Bell curve for rating employees.

  9. Good company with some terrible upper management. This does not apply to all but to some. Good environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at TELUS full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is competitive, they have great benefits, there are a lot of peeks. Discounted cell service, good vacation time. Room for growth in the company.

    Cons

    Favoritism, upper management seems to only "look after" their friends and family. Hard to take lieu days as as management professional as there is no time to do so with all the work. Layoffs for restructuring can occur at any given time.

  10. Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Developer in Scarborough, ON (Canada)
    Former Contractor - Developer in Scarborough, ON (Canada)

    I worked at TELUS as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Easy going. lots of perks

    Cons

    Not a challenging environment

    Advice to Management

    Share new opportunities in other departments

  11. Helpful (1)

    Channel Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Company values and vision at President level is solid - customer first approach etc.

    Cons

    Directors and Managers do not represent the same values and its very political. If you are liked you will advance, if you are hardworking but do not participate in the political games, you will not advance.

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