TELUS

www.telus.com

TELUS Reviews

Updated January 29, 2015
Updated January 29, 2015
613 Reviews
3.8
613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
428 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 94 reviews)

  • Their work from home policy is beneficial for work life balance (in 72 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Battery Clerk , time and materials

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Battery Clerk in Toronto, ON (Canada)
    Current Employee - Battery Clerk in Toronto, ON (Canada)

    I have been working at TELUS as a contractor (less than a year)

    Pros

    good pay
    good working conditions

    Cons

    bad hours , bad food in cafeteria

    Doesn't Recommend
    Negative Outlook
  2.  

    Call centre

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Decent pay great benefits

    Cons

    No work life balance at all. Like highschool move up if friends with the right people

  3.  

    I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)

    I have been working at TELUS

    Pros

    Its pretty good. I like it.

    Cons

    Its a big company. Things move slow.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS full-time (more than 8 years)

    Pros

    flexible hours and work style

    Cons

    heavy workload ; tight budget for travel

    Recommends
    Positive Outlook
  6.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    Balanced life money money money

    Cons

    no honey no honey no honey

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Amazing workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)

    I have been working at TELUS

    Pros

    Great work environment and growth opportunities

    Cons

    Rotational work schedules and weekends

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    good company but does very little to retain great employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Toronto, ON (Canada)
    Former Employee - Operations Manager in Toronto, ON (Canada)

    I worked at TELUS full-time (more than 5 years)

    Pros

    Good benefits, some good mentors, work from home policy implemented, flexible work hours

    Cons

    Salary increase is a pipe dream unless you leave and come back
    Not much is invested on retaining great employees, despite exceeding performance objectives

    Advice to ManagementAdvice

    "do more with less" is a great concept but senior management cannot take this too far and work people to the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    service clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Vancouver, BC (Canada)
    Current Employee - Customer Service in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than a year)

    Pros

    hours are good. people are nice. you can start at the bottom without much qualifications. Pay is livable. growth opportunities.

    Cons

    pay, recognition, public perception, time off, unpaid overtime

    Advice to ManagementAdvice

    pay, learning and development, better screening and hiring which is not based upon likability.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Great Employer, but with any corporation tons of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Care Representative in Toronto, ON (Canada)
    Former Employee - Client Care Representative in Toronto, ON (Canada)

    I worked at TELUS full-time (more than 5 years)

    Pros

    - Salary
    - Work Life balance
    - Benefits
    - Room for advancement

    Cons

    Corporate politics
    Lack of vision for the future

    Advice to ManagementAdvice

    Gain a better grasp of whats happening in the marketplace and adapt accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It`s great, and friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RF Engineer in Montreal, QC (Canada)
    Current Employee - RF Engineer in Montreal, QC (Canada)

    I have been working at TELUS as a contractor (more than a year)

    Pros

    Great leadership, efficient training. Skill development. opportunities for all types of jobs.

    Cons

    Stiff competition and cant think of any more negative thing to say about the company.

    Recommends
    Positive Outlook
    No opinion of CEO

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