TELUS Reviews

Updated March 17, 2015
152 reviews filtered by
  • Toronto, ON, Canada Area
  • Any Job Title
3.8
152 Reviews
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TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
432 Ratings

152 Employee Reviews

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  1. Talented people, complex workplace, overlapping management visions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Toronto, ON (Canada)
    Former Employee - Product Manager in Toronto, ON (Canada)

    I worked at TELUS

    Pros

    Talented crowd pool, benefits are great, company provides many resources to promote learning.

    Cons

    Overly crowded population of managers/directors leading to segregation of teams, lacks in strong mid level management.

    Advice to ManagementAdvice

    Streamline the organization & connect directly with talented employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Good company with some terrible upper management. This does not apply to all but to some. Good environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    Pay is competitive, they have great benefits, there are a lot of peeks. Discounted cell service, good vacation time. Room for growth in the company.

    Cons

    Favoritism, upper management seems to only "look after" their friends and family. Hard to take lieu days as as management professional as there is no time to do so with all the work. Layoffs for restructuring can occur at any given time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Developer in Scarborough, ON (Canada)
    Former Contractor - Developer in Scarborough, ON (Canada)

    I worked at TELUS as a contractor (less than a year)

    Pros

    Easy going. lots of perks

    Cons

    Not a challenging environment

    Advice to ManagementAdvice

    Share new opportunities in other departments

    Recommends
    Positive Outlook
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  5. Good company room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    Big company lots of great people to work with. Work life balance is not so great but still manageable. Salary is OK, benefits are good. Training is usually not a problem unless you are talking 10 courses a year. Lots of cutting in expenses and overtime, and trying to go as much lean as possible.

    Cons

    Lots of politics and red tape involved, lots of rookie managers that doesn't know the basic people management skills

    Advice to ManagementAdvice

    Please hire right FLM's, or provide good training specially for people management skills.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Battery Clerk , time and materials

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Battery Clerk in Toronto, ON (Canada)
    Current Contractor - Battery Clerk in Toronto, ON (Canada)

    I have been working at TELUS as a contractor (less than a year)

    Pros

    good pay
    good working conditions

    Cons

    bad hours , bad food in cafeteria

    Doesn't Recommend
    Negative Outlook
  7. I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)
    Current Employee - Senior Technology Consultant in Toronto, ON (Canada)

    I have been working at TELUS

    Pros

    Its pretty good. I like it.

    Cons

    Its a big company. Things move slow.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful

    good company but does very little to retain great employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Toronto, ON (Canada)
    Former Employee - Operations Manager in Toronto, ON (Canada)

    I worked at TELUS full-time (more than 5 years)

    Pros

    Good benefits, some good mentors, work from home policy implemented, flexible work hours

    Cons

    Salary increase is a pipe dream unless you leave and come back
    Not much is invested on retaining great employees, despite exceeding performance objectives

    Advice to ManagementAdvice

    "do more with less" is a great concept but senior management cannot take this too far and work people to the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    Great Employer, but with any corporation tons of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Care Representative in Toronto, ON (Canada)
    Former Employee - Client Care Representative in Toronto, ON (Canada)

    I worked at TELUS full-time (more than 5 years)

    Pros

    - Salary
    - Work Life balance
    - Benefits
    - Room for advancement

    Cons

    Corporate politics
    Lack of vision for the future

    Advice to ManagementAdvice

    Gain a better grasp of whats happening in the marketplace and adapt accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee Services Administrator I in Toronto, ON (Canada)
    Former Employee - Employee Services Administrator I in Toronto, ON (Canada)

    I worked at TELUS part-time (less than a year)

    Pros

    good environment and good approach to employee

    Cons

    not available, there is nothing ro tell

    Recommends
    Positive Outlook
    Approves of CEO
  11. Telus Inc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Toronto, ON (Canada)
    Former Contractor - Anonymous Contractor in Toronto, ON (Canada)

    I worked at TELUS as a contractor (more than 5 years)

    Pros

    Worked contract and still able to maintain work-life balance. As a contractor treated Ok. Met and worked with many great people and some now have continued as friends past my departure from Telus (due to Telus suddenly ending all contracts over 3 years in length). I would work for Telus again if the opportunity presented.

    Cons

    Contract wage cut back from starting rate (could be contractor resourcing company I was with too but not truly sure what the driver was or where it came from). Generally many senior mangers are based out west which makes for a challenging "understanding the business out east" environment and getting the right out east processes in place.

    Advice to ManagementAdvice

    Although, wasn't' a front-line or unionized employee, as a dotted-line front line manager (no reporting employees) the corporation's leadership (director level & VP level) need to better understand the contribution front-line mangers with extensive on-the-ground knowledge can make to the business and the value they want and can add to Telus' bottom line and delivery capabilities.

    Recommends
    Neutral Outlook
    No opinion of CEO

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