TELUS Reviews in Vancouver, BC

Updated September 5, 2014
Updated September 5, 2014
549 Reviews
3.8
549 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
394 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 83 reviews)

  • Their work from home policy is beneficial for work life balance (in 65 reviews)


Cons
  • Shift work is always very hard on work-life balance (in 23 reviews)

  • Senior management values did not translate to strong middle management (in 14 reviews)

More Highlights

127 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Learned plenty, had fun working, and made a lot of friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Burnaby, BC (Canada)
    Current Employee - Business Systems Analyst in Burnaby, BC (Canada)

    I have been working at TELUS as an intern for less than a year

    Pros

    Great work environment. Everyone is friendly and approachable. TELUS hires a lot of recent graduates under their leadership development program (LDP) and it gives the interns an opportunity to see what working for TELUS full time will be like as interns are often included in the events organized by the LDP team for their respective departments.

    Cons

    It is a very large organization and as a result, they have a very lengthy governance process. Their software development methodology is waterfall, which often causes delays and schedule variance due if one of the steps takes longer or isn't done properly by the respective team.

    Advice to ManagementAdvice

    A a new process/methodology (more lean/agile) can be looked into. If one or two of the teams have successfully implemented it, more teams should adapt it.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Great Corporate Experience, Work-Life Balance, but Extremely Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Vancouver, BC (Canada)
    Former Employee - Management in Vancouver, BC (Canada)

    I worked at TELUS full-time for more than 3 years

    Pros

    - Great learning and development programs
    - Great work-life balance

    Cons

    - Extremely low pay
    - Quite political

    Advice to ManagementAdvice

    - Raise the pay package
    - Be more transparent to kill politics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Ok company, but huge, often anonymus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interaction Design  in  Vancouver, BC (Canada)
    Former Employee - Interaction Design in Vancouver, BC (Canada)

    I worked at TELUS full-time for less than a year

    Pros

    Opportunitiy to gain broad experiences, career path within the company, good benefits (healthcare, gym, Bonus)

    Cons

    Very intense working, Communication can be difficult, work nationalwide

    Advice to ManagementAdvice

    be more human

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Technology architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Architect  in  Vancouver, BC (Canada)
    Current Employee - Technology Architect in Vancouver, BC (Canada)

    I have been working at TELUS full-time for more than 10 years

    Pros

    Culture is worker friendly and support work style, i.e. telecommunte

    Cons

    Support structures are built is in silos. Progress is slow as it always takes many teams to collaborate and make decision.

    Advice to ManagementAdvice

    Make timely and right decision

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager  in  Burnaby, BC (Canada)
    Former Employee - Service Manager in Burnaby, BC (Canada)

    I worked at TELUS full-time for more than 10 years

    Pros

    Great culture, successful in marketplace

    Cons

    over the top performance micro management

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Many opportunities, great culture if you are self-motivated and driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Vancouver, BC (Canada)
    Current Employee - Director in Vancouver, BC (Canada)

    I have been working at TELUS full-time for more than 10 years

    Pros

    - Large organization with many different areas to explore and opportunities
    - Strong focus on culture and achieving results through people
    - Excellent support and programs for team members (junior through to senior)
    - Interesting business, many opportunities to learn

    Cons

    - Consistency of focus on culture and values differs between business areas - opportunity to improve
    - Competition and financial objectives put significant pressure on cost containment

    Advice to ManagementAdvice

    Focus on consistent application and coaching of values and expectations of all team members at all levels of the organization.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Treated well but no room for fast growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at TELUS full-time for more than a year

    Pros

    - The ability to work from home
    - Competitive wage and benefits when compared to market
    - Big company so lots of different areas to move into

    Cons

    - Opportunities for new roles do not come up often and very hard to get in unless you know people
    - Management process constantly changing but not necessarily for the better at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Highly Recommend TELUS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II  in  Vancouver, BC (Canada)
    Current Employee - Project Manager II in Vancouver, BC (Canada)

    I have been working at TELUS full-time for more than 5 years

    Pros

    Good support, great culture and awesome people

    Cons

    Pay could be better, no budget for employee training

    Advice to ManagementAdvice

    Spend more on training

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer  in  Vancouver, BC (Canada)
    Current Employee - Developer in Vancouver, BC (Canada)

    I have been working at TELUS full-time for more than 3 years

    Pros

    Supportive and engaging. Good focus on community. General good work-life balance.

    Cons

    Some processes are too long which may cause lower productivity.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great company to gain industry knowledge - poor company for advancement, salary increases, too much process/red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager  in  Vancouver, BC (Canada)
    Current Employee - Marketing Manager in Vancouver, BC (Canada)

    I have been working at TELUS full-time for more than 8 years

    Pros

    flexible work hours
    ability to work from home
    deep budgetary pockets
    constantly busy with new projects always on the horizon

    Cons

    minimal incentives for high performance
    salary increases are extremely rare
    too much red tape/bureaucracy
    touts itself as one of the best employers yet pays below industry standards

    Advice to ManagementAdvice

    poor financial incentives for high performers - makes it difficult to retain top tallent

    if the company were truly interested in retaining top talent non-existent financial incentives need to be addressed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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