TELUS Reviews in Vancouver, BC

Updated October 20, 2014
Updated October 20, 2014
567 Reviews
3.8
567 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
405 Ratings

Review Highlights

Pros
  • Work life balance is important to the company as well as corporate responsibility (in 89 reviews)

  • Their work from home policy is beneficial for work life balance (in 68 reviews)


Cons
  • They don't really care about employee work-life balance (in 25 reviews)

  • Senior management values did not translate to strong middle management (in 15 reviews)

More Highlights

134 Employee Reviews Back to all reviews

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  1.  

    Technology architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Architect in Vancouver, BC (Canada)
    Current Employee - Technology Architect in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    Culture is worker friendly and support work style, i.e. telecommunte

    Cons

    Support structures are built is in silos. Progress is slow as it always takes many teams to collaborate and make decision.

    Advice to ManagementAdvice

    Make timely and right decision

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Burnaby, BC (Canada)
    Former Employee - Service Manager in Burnaby, BC (Canada)

    I worked at TELUS full-time (more than 10 years)

    Pros

    Great culture, successful in marketplace

    Cons

    over the top performance micro management

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Many opportunities, great culture if you are self-motivated and driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Vancouver, BC (Canada)
    Current Employee - Director in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 10 years)

    Pros

    - Large organization with many different areas to explore and opportunities
    - Strong focus on culture and achieving results through people
    - Excellent support and programs for team members (junior through to senior)
    - Interesting business, many opportunities to learn

    Cons

    - Consistency of focus on culture and values differs between business areas - opportunity to improve
    - Competition and financial objectives put significant pressure on cost containment

    Advice to ManagementAdvice

    Focus on consistent application and coaching of values and expectations of all team members at all levels of the organization.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Treated well but no room for fast growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than an year)

    Pros

    - The ability to work from home
    - Competitive wage and benefits when compared to market
    - Big company so lots of different areas to move into

    Cons

    - Opportunities for new roles do not come up often and very hard to get in unless you know people
    - Management process constantly changing but not necessarily for the better at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Highly Recommend TELUS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II in Vancouver, BC (Canada)
    Current Employee - Project Manager II in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 5 years)

    Pros

    Good support, great culture and awesome people

    Cons

    Pay could be better, no budget for employee training

    Advice to ManagementAdvice

    Spend more on training

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Great company to gain industry knowledge - poor company for advancement, salary increases, too much process/red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Vancouver, BC (Canada)
    Current Employee - Marketing Manager in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 8 years)

    Pros

    flexible work hours
    ability to work from home
    deep budgetary pockets
    constantly busy with new projects always on the horizon

    Cons

    minimal incentives for high performance
    salary increases are extremely rare
    too much red tape/bureaucracy
    touts itself as one of the best employers yet pays below industry standards

    Advice to ManagementAdvice

    poor financial incentives for high performers - makes it difficult to retain top tallent

    if the company were truly interested in retaining top talent non-existent financial incentives need to be addressed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Vancouver, BC (Canada)
    Current Employee - Developer in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than 3 years)

    Pros

    Supportive and engaging. Good focus on community. General good work-life balance.

    Cons

    Some processes are too long which may cause lower productivity.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Leadership under imbecile directors and managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Burnaby, BC (Canada)
    Former Employee - Systems Analyst in Burnaby, BC (Canada)

    I worked at TELUS full-time (more than 5 years)

    Pros

    Great Health benefit, resonable starting salary, flexible working hours and work from home allowed.

    Cons

    Promotions and raise depend on politics and oiling. Lots of imbeciles have been promoted to directors and managers positions.

    Advice to ManagementAdvice

    Set aside politics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Recommended place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Vancouver, BC (Canada)
    Current Employee - Business Analyst in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than an year)

    Pros

    Nice culture. Remote work flexibility
    Cross-functional teamwork is rewarded
    Company values are not just noise on the wall - they are lived by.

    Cons

    Directors at times seem disconnected from operations.
    Finance exerts significant, and often excessive control in other departmental operations
    Too high reliance on third party vendors

    Advice to ManagementAdvice

    Apply efforts to link long-term strategy with day to day operations. Address the gaps that exist in communicating strategy across the organization.
    Reduce departmental fragmentation through increased standards for systems and policies.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Solid Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst II in Vancouver, BC (Canada)
    Current Employee - Business Analyst II in Vancouver, BC (Canada)

    I have been working at TELUS full-time (more than an year)

    Pros

    They look after you. Great group to work with and for. Good career progression for those hungry enough.

    Cons

    None spring immediately to mind

    Advice to ManagementAdvice

    Continue to invest in your people!

    Recommends
    Positive Outlook
    Approves of CEO

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