TIAA-CREF Reviews

Updated September 22, 2014
Updated September 22, 2014
422 Reviews
3.2
422 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TIAA-CREF President & CEO Roger Ferguson
Roger Ferguson
256 Ratings

Review Highlights

Pros
  • Most managers seem to take seriously their employees' work-life balance (in 34 reviews)

  • Great benefits from day one, pto and insurance are top notch, made a few good friends (in 37 reviews)


Cons
  • More focus is needed to allow employees to have work life balance (in 22 reviews)

  • Cronies are brought in by senior management as they believe hey have all the answers (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Inbound Investment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Individual Consultant (Inbound )  in  Lewisville, TX
    Former Employee - Individual Consultant (Inbound ) in Lewisville, TX

    I worked at TIAA-CREF full-time for more than a year

    Pros

    The training and atmosphere was amazing. Lots of great benefits, great pay, and bonuses are very high.

    Cons

    Being on the phones all day gets a little tedious. Typical call center expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company, Good Benefits, limited career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Charlotte, NC
    Former Employee - Business Analyst in Charlotte, NC

    I worked at TIAA-CREF full-time for more than 3 years

    Pros

    Great company, beautiful campus with cafeteria and othe benfits. Good retirement program and reasonable compensation

    Cons

    It's a tough company to advance in - management regular looks outside for leadership positions. The Charlotte campus is seen as operations and subpar to NY. I had many peers in the same position for 5, 8, 10 years.

    Advice to ManagementAdvice

    Better training and career planning internally.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Ever-Changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at TIAA-CREF full-time for more than 5 years

    Pros

    The retirement benefits are excellent and you get plenty of PTO every year - so much that I've never been able to use it all

    Cons

    Too many levels of management and too much time spent on nonproductive activities and tasks that are being done for the sole purpose of being able to say you did them, not because they serve any useful purpose - "just gotta check that box". Also the technology is outdated and cumbersome.

    Advice to ManagementAdvice

    If you trust yourselves to hire quality people, then assume you've hired quality people and let them do their jobs. Don't micromanage. Don't force client facing employees who are scored in part on the amount of time they spend talking to clients to spend 20% of their week in meetings with each other. You're getting in their way, and then wondering why they're not more productive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Satisfy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Officer  in  New York, NY
    Current Employee - Compliance Officer in New York, NY

    I have been working at TIAA-CREF full-time for more than 8 years

    Pros

    Good company to work for

    Cons

    Salary is not at market rate

    Recommends
    Approves of CEO
  6.  

    Lost in Translation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project Manager  in  Charlotte, NC
    Former Employee - Technical Project Manager in Charlotte, NC

    I worked at TIAA-CREF full-time

    Pros

    Nice campus, great cafeteria, nice coworkers.

    Cons

    Management has no clue as to what they was the group to look like. Does not work with employees to improve skills. Quick to let contractors go if miss a dotted I or crossed t whiout much explanation. Would not recommend for contractors.

    Advice to ManagementAdvice

    Spend more time with your contractors and you would have an awesome workforce rather than the current revolving door.

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Disappointing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wealth Management Advisor
    Former Employee - Wealth Management Advisor

    I worked at TIAA-CREF full-time for less than a year

    Pros

    Great investment and insurance products.

    Cons

    There is a great deal of downward pressure pushed on employees and changing the culture. It is evident by the amount of turnover and how hard it is for them to fill openings. The technology is also surprisingly behind the times.

    Advice to ManagementAdvice

    There is too much focus on metrics that don't really convey productivity. There is a clear need to get back to the roots of what this organization once was. As it stands, they are becoming just another brokerage firm.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wealth Management Advisor
    Current Employee - Wealth Management Advisor

    I have been working at TIAA-CREF for more than 10 years

    Pros

    Competitive salary and bonus. Overall company has a good mission

    Cons

    Technology is poor and still too many operational challenges

    Advice to ManagementAdvice

    Please invest in technology to be on par with other financial services companies

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant  in  Denver, CO
    Current Employee - Financial Consultant in Denver, CO

    I have been working at TIAA-CREF full-time for more than a year

    Pros

    good benefits, pay is decent, competitive environment but you are generally compensated if you are a top performer; nice co-workers and bosses

    Cons

    very disorganized, i feel like the majority of my day is spent fixing problems or errors. salary increases are minimal

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Stable company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager II  in  Redwood Shores, CA
    Former Employee - Program Manager II in Redwood Shores, CA

    I worked at TIAA-CREF full-time for more than 5 years

    Pros

    Financially stable
    good benefits
    Work is not stressed

    Cons

    Big corporate and complicated process to follow
    Base salary and bonus are not competitive
    Work progress is slow

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TIAA-CREF

    Pros

    Good Company to work with

    Cons

    None to report for thsi company

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