TIAA-CREF Reviews

Updated July 26, 2015
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534 Employee Reviews

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  1. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TIAA-CREF

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great history, great products & career growth

    Cons

    Separated departments, silo issues & complex products & processes

    Advice to Management

    Pay more


  2. Relationship Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TIAA-CREF full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Retirement, Health and other benefits are pretty good.

    Cons

    It's a large corporate company. Change can come slowly but seems to be picking up.


  3. Helpful (1)

    Possibilities aren't translating in to opportunities under poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at TIAA-CREF full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The company is shifting its business model from being almost entirely B2B, to embracing a B2C strategy. As such, a new brand identity and marketing positioning comes with it. So there's a ton of possibilities to do really great things. At TIAA-CREF, possibility does not equal opportunity.

    Cons

    Very poor senior management in the digital marketing group. (Stronger, more competent leadership in other areas of the marketing organization). A strong focus on the superficial without a strong understanding of the broader strategic needs. Poor relationships with other areas of the business. Not ready or mature enough to truly compete with the big boys in the B2C market. Too much of a focus on things that aren't important. No focus on talent retention. Poor to very poor management oversight. Employee morale within digital marketing is fairly low.

    Advice to Management

    Focus of quality people in leadership positions. These aren't always the loudest people in the room.


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  5. great place to work for

    Current Employee - Anonymous Employee in North Concord, NC
    Current Employee - Anonymous Employee in North Concord, NC

    I have been working at TIAA-CREF full-time (Less than a year)

    Pros

    Great culture and good place to work

    Cons

    No cons to speak of


  6. Ananymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at TIAA-CREF

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    committed to business and industry, good work life balance, decent pay, great benefits, pleasant work setting

    Cons

    speed to market is longer than need be, bureaucratic organization, many employees have spent their career here, but that is changing as they bring in new talent

    Advice to Management

    speed to market


  7. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate

    I have been working at TIAA-CREF full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Growing organization. Nice smart people.

    Cons

    Very big organization as result this leads to silos that can lead to confusion amongst various channels.

    Advice to Management

    Keep up the great work and the constant updates.


  8. Great company, great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Charlotte, NC
    Current Employee - Business Analyst in Charlotte, NC

    I have been working at TIAA-CREF (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people at this company are all very friendly and willing to help eachother out. They also focus heavily on diversity and inclusion.

    Cons

    Some immature processes in place, but those are frequently being looked at and resolved

    Advice to Management

    Keep up the good work!


  9. Helpful (5)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TIAA-CREF

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefit programs; especially retirement, medical and retiree health care. Fast paced growth business Great place to work if you are young, want to learn and put up with mgmt continual flip flopping strategic vision / business growth. Let very unsuccessful and ineffective business operate too long, never face reality; Covariance E&F unit and Banking division are examples of two business units that are draining resources, TIAA-CREF participants paying toll.

    Cons

    Management does not promote from within; most senior mgmt hires come from outside firm. Certain areas; poor human resources, results in not effective recruitment to fill new positions, takes too long to post position, get hired. The Banking and Trust division was being directed by Legal leaders and not business / product leaders. Wealth Mgmt business is a revolving door, they cannot retain effective advisor work force. Mgmt very top-heavy with ineffective long term individuals so how have little practical knowledge how to run their business unit

    Advice to Management

    Let product / business teams run the business. Do not let Legal and compliance teams derail successful enterprise


  10. Product Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at TIAA-CREF full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Vey professional working environment, even when things aren't perfect, everyone takes ownership and responsibility for improving our processes. Management is engaged, the organization's strategic plans are realistic and in line with market forces. They fund projects and initiatives to compete at a high level. People are very very nice...very inclusive working environment.

    Cons

    The organization could stand to ramp up its marketing and advertising strategy. Most people don't know what the organization is about or does. The NCAA sponsorship advertising campaign did indeed work...need more of it.

    Advice to Management

    To compete with other larger firms and widely recognized names in the industry, I suggest more and broader marketing efforts to enhance our brand, our communicate mission and elevate our profile.


  11. Helpful (5)

    Wma

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WMA in Saint Louis, MO
    Former Employee - WMA in Saint Louis, MO

    I worked at TIAA-CREF

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good people in my office. Interesting and informed clients. The company provides a client list but youre on your own to getthem to do business

    Cons

    Appallingly poor back office followup. The wma position is liking working in a boiler room. Client service? Developing relationships? Forget it. The sole focus is bringing in the assets. All else be damned.



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