TIG Global

  www.microsecommerce.com
  www.microsecommerce.com
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TIG Global Reviews

Updated August 19, 2014
Updated August 19, 2014
13 Reviews
2.8
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TIG Global President Jos Schaap
Jos Schaap
2 Ratings

Employee Reviews

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  1.  

    Great industry and learning experience, very low salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Marketing Analyst  in  Washington, DC
    Current Employee - Web Marketing Analyst in Washington, DC

    I have been working at TIG Global full-time for more than a year

    Pros

    Open to teaching employees with little experience
    Very flexible hours, PTO
    Very casual and fun

    Cons

    High turnover
    Inefficient processes
    Transparency is somewhat of an issue

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fair

    Former Employee - Sales
    Former Employee - Sales

    I worked at TIG Global full-time

    Pros

    Technology was general purpose and current

    Cons

    Management doesn't enable initiative by employees

    Advice to ManagementAdvice

    Empower your employees!

  3.  

    Okay Experience... Ready to Go!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - WMA  in  Chevy Chase Village, MD
    Current Employee - WMA in Chevy Chase Village, MD

    I have been working at TIG Global full-time for more than a year

    Pros

    - Great office space and perks
    - Excellent culture/people... they've really nailed this cliche knock-off Google culture that many companies are adopting today.
    - Close to the metro.
    - Interesting vertical.
    - Nice people. Most are SUPER junior... you decide if that's a plus or not.

    Cons

    - As I mentioned everyone is super junior. There are no real experts on staff. If they exist., they are quiet. No one really knows what they are talking about but we're just skating by.
    - The pay is laughable.
    - Work/life balance depends on how well you manage your priorities.

    Advice to ManagementAdvice

    - Take management courses
    - Don't be passive-aggressive
    - Push for more solutions to client problems
    - Make the contracts more consistent

    No opinion of CEO
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  5.  

    Good early in career, not as good later in career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TIG Global full-time

    Pros

    Casual atmosphere, camaraderie among co-workers, good place for early career development, good benefits, nice office space, work hours flexibility, some smart people, some learning potential.

    Cons

    Limits to career development and growth once you reach a certain career stage, lack of confidence in some members of upper management, lack of mentorship and more formal learning opportunities, focus on cutting costs instead of investing in future (technology, employees, etc.), disorganization and unclear position of company within overall Micros umbrella.

    Advice to ManagementAdvice

    Provide more clear career advancement opportunities and paths, provide more defined learning opportunities (classes, professional development, mentoring, etc.), reduce mixed signals sent to employees, in general better communication with employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Micros takeover forced out common sense thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSM  in  Chevy Chase, MD
    Former Employee - CSM in Chevy Chase, MD

    I worked at TIG Global full-time for more than a year

    Pros

    Entertaining employees, good location, solid company backing

    Cons

    Once Micros takeover was complete, the company completely changed its way of thinking. Making money is great and should be the focus, but the turnover rate is so high and no one looks at replacement cost or even tries to keep employees. Telework was banned, for no reason since many duties are solely online. Tools to do the job are not given to employees and only focus is on the future and what will be available "soon". After two years there I never saw any new tools.

    Advice to ManagementAdvice

    Focus on the now, rather than always kicking the can down the road. Give the tools to help clients and find clients that are worth the time and energy for the profits they produce.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    great place to jumpstart your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Marketing Analyst  in  Bethesda, MD
    Former Employee - Web Marketing Analyst in Bethesda, MD

    I worked at TIG Global as an intern for less than a year

    Pros

    There were lots of clients at the time I worked there. There was casual dress, and typical awesome work environment normally found at good agencies.

    Cons

    Sometimes can be task monotonous. Could use a lot better technology to scale better, and the agency conflict of interest kind of bugs me. Could be doing more for clients.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Extremely frustrating, just a number and not valued.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Services Manager  in  Chevy Chase, MD
    Current Employee - Client Services Manager in Chevy Chase, MD

    I have been working at TIG Global

    Pros

    - Engaging clients who push you to be better
    - Team environment
    - Understaffed, which although it sucks, means you get to work on other things outside of your normal job which can be a great resume builder
    - Introduction to a new suite of products through Micros

    Cons

    - Understaffed in all department, with no light at the end of the tunnel - as people continue to leave
    - Senior execs don't seem to understand the importance of client relationships or the value of long term TIGG personnel
    - Seems like they are trying to make TIGG a mini-Micros, promoting former Micros employees who now work at TIGG to senior positions - even though they do not understand the job the people they manage are doing
    - Salary is well below what my friends in similar jobs earn
    - When promoted, salary increases are not equivalent with what the new job title should earn

    Advice to ManagementAdvice

    - Understand that TIG Global is a services company where long term client relationships must be nurtured and employees who have developed those relationships should be more valued.
    - Stop looking only at the bottom line and viewing people leaving as money saved because those salaries don't have to be paid
    - Sit down with each of us in our departments to fully understand where our challenges are and help make our jobs more efficient

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful  

    Good, to a point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chevy Chase, MD
    Former Employee - Anonymous Employee in Chevy Chase, MD

    I worked at TIG Global

    Pros

    -fun atmosphere/culture
    -smart people
    -good travel perks to visit clients
    -good place to learn online marketing basics
    -opportunity to advance (to a point)

    Cons

    -lack of accountability on technical teams
    -lack of engagement from executive team
    -lack of training
    -resistance to invest in innovative products or technology

    Advice to ManagementAdvice

    engage more with all levels of the company...it would allow them to understand the pains people are feeling, and understand people's suggestions for changes within the company (new products, new hires, innovation, etc)

    Disapproves of CEO
  10. 1 person found this helpful  

    Good Entry Level Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chevy Chase, MD
    Current Employee - Anonymous Employee in Chevy Chase, MD

    I have been working at TIG Global

    Pros

    Good entry level job to gain experience with a young workforce located near public transportation and a metropolitan area. Parking/Metro benefits, Medical, Dental, 15 PTO days, FSA, summer Fridays.

    Cons

    Not enough invested in technology, tools to be more productive. Daily, weekly, monthly tasks become mundane. Low starting salary and little salary increases. Lots of employee turnover.

    Advice to ManagementAdvice

    Invest more money and time on tools to automate tasks. Invest more in employee benefits and salaries to improve morale. Do not promote based solely on seniority.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Great place for early in your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Interactive Project Coordinator  in  Chevy Chase, MD
    Current Employee - Interactive Project Coordinator in Chevy Chase, MD

    I have been working at TIG Global

    Pros

    They have a very flexible and casual work environment. Great perks like overnight holiday parties and quarterly team outings. Very autonomous work environment.

    Cons

    Depending on which department you are in, it can be clique-ish and hard to advance. Raises are not worth mentioning.

    Advice to ManagementAdvice

    Need more structure for advancement.

    Recommends
    Approves of CEO

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