TJ Maxx

  www.tjmaxx.com
  www.tjmaxx.com

TJ Maxx Reviews

Updated December 11, 2014
Updated December 11, 2014
641 Reviews
3.1
641 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TJ Maxx President & CEO Carol Meyrowitz
Carol Meyrowitz
233 Ratings

Review Highlights

Pros
  • Flexible schedule for students and they allowed you to limit shifts if needed (in 38 reviews)

  • Flexible hours and not a part time job that felt like a full time job (in 26 reviews)


Cons
  • Every time I received a raise, it was cancelled out when minimum wage was increased (in 55 reviews)

  • They expect excellent work and PUSH for you to get credit cards, but with no reward (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Seattle, WA
    Former Employee - Sales in Seattle, WA

    I worked at TJ Maxx full-time (less than an year)

    Pros

    easy work but lots of problems

    Cons

    no chance to be promoted

    Advice to ManagementAdvice

    good management, not good wages

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Fun place, but management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Littleton, CO
    Current Employee - Sales Associate in Littleton, CO

    I have been working at TJ Maxx part-time (more than an year)

    Pros

    Pros: Co-workers, friendly customers, shopping at great prices

    Cons

    Cons: Not enough pay for the effort we put in, management always making us push an in store credit card on customers especially when they don't want it, only 10% discount

    Advice to ManagementAdvice

    Be nicer and understand the employees are trying their best in everything. Literally.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Very nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Natick, MA
    Current Employee - Associate in Natick, MA

    I have been working at TJ Maxx as an intern (less than an year)

    Pros

    Everyone was friendly and seems pleasant. Didn't have a bad experience personally and professionally.

    Cons

    Sometimes too nice that it seemed confusing.

    Advice to ManagementAdvice

    Choose passion and eager to learn over everything else

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Basically what you would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at TJ Maxx part-time (more than an year)

    Pros

    Easy to request days off, easy job overall

    Cons

    Dealing with customers, can get busy at times, store is always a mess

  6.  

    Love my job but its stressful to a point.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJ Maxx

    Pros

    Been there 5 months, love absolutely everything about it. In 5 months of working there everything comes more naturally now cause when you first start everything seems a mess. Every promise was kept, moved up fast in the business, management is great and caring and so are coworkers.

    Cons

    all the young kids they hire, everyone quits and we tend to stay short on people and it stresses everyone out. High school kids aren't that responsible, also I wish they'd drug test if we had drug tests we wouldn't really need an "associate tip line" if you ask me...

    Advice to ManagementAdvice

    nothing all of you are absolutely amazing I wish people appreciated y'all more so we wouldn't feel so low our selves sometimes when we deserve a pat.

  7.  

    Front Line Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Line Supervisor in New York, NY
    Former Employee - Front Line Supervisor in New York, NY

    I worked at TJ Maxx full-time (more than an year)

    Pros

    Awesome management, decent wages, & rock solid benefits!

    Cons

    long work hours and sometimes rude customers

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Average Retail Job !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Associate in New Hyde Park, NY
    Former Employee - Merchandise Associate in New Hyde Park, NY

    I worked at TJ Maxx part-time (less than an year)

    Pros

    Overall I liked working at TJ Maxx.
    -Cute clothes
    -Can cash your check at the register
    -Easy workday

    Cons

    Rude customers! They bring old returns back and can only get store credit , they will curse you out in a heartbeat!!
    You are constantly reminded to solicite credit, if you don't you might get written up.
    Lines are always long.. So be prepared to hear customers yelling at you like its the associates fault.

    Advice to ManagementAdvice

    Need more cashiers to work the same shift so lines won't be so long!

    Please don't write us up when we honestly forget to ask the customers if they want our TJX rewards card when it has a high interest rate and the customer automatically says no to the credit card.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Customer Service Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Sales Representative in Riverhead, NY
    Current Employee - Customer Service Sales Representative in Riverhead, NY

    I have been working at TJ Maxx part-time (less than an year)

    Pros

    great opportunity to learn the ins and outs of retailing.

    Cons

    Mixed scheduling low pay scale.

    Advice to ManagementAdvice

    Hire from within the ranks towards management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at TJ Maxx

    Pros

    Easy people to work with.

    Easy going environment.

    Very flexible with your schedule

    Cons

    Not enough people working the registers when we had copious amounts of costumers to attend too.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great company to start a long term retail career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - StoreManagement in Cincinnati, OH
    Current Employee - StoreManagement in Cincinnati, OH

    I have been working at TJ Maxx full-time (more than 5 years)

    Pros

    The store management was extremely caring of the workers personal and school lives. Associates were recognized for exceptional customer service and work performance on a daily basis. Although, most jobs are entry level, their was a lot of opportunity to advance into department level or store management level careers. Company very flexible in working with associates availability. Company supports community charity events and local community activities, Store associates enjoy assisting customers with all the new daily designer name brands. Company has a very open and friendly work and shopping environment.

    Cons

    Store could improve the training process. More structure of associate training on departmental and operational procedures. to much on the job training without daily mentors and store trainers. Store needs more cashiers so floor associates can focus on keeping departments clean, straight and easier to shop. store wage usually starts at minimum wage, which leads to the lack of attracting quality experienced retail associates from applying.

    Advice to ManagementAdvice

    Great morale and team work in the stores from associates and management. Seems to be a need increase hourly pay for consistent performances. May need to have additional KEY level trainers and mentors to just work with new hire associates and not used as cashiers. Great company to work towards a retail career. Corporate must look at differentiating store level hours with compensation and quicker career path movement.

    Recommends
    Positive Outlook
    Approves of CEO

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