TJX Companies Reviews

Updated October 18, 2014
Updated October 18, 2014
436 Reviews
3.1
436 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TJX Companies President, CEO, and Director Carol M. Meyrowitz
Carol M. Meyrowitz
226 Ratings

Review Highlights

Pros
  • The best part of the company is its stance on work-life balance and flexibility (in 31 reviews)

  • They have a very good benefits package (in 17 reviews)


Cons
  • You only move up if you suck up to upper management and are a favorite (in 20 reviews)

  • There is no higher pay for those returning to another internship or full time job (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TJX Companies

    Pros

    Flexible discount leadership promos training

    Cons

    Low pay .... .... ..., ....

  2.  

    Consistency

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TJX Companies

    Pros

    This company provides continuing education for it's employees. They are also consistent in each store with company rules and regulations, the manager does not make the rules as they go.

    Cons

    The challenge is understaffed and some DSM's need to be more hands on in the stores.

    Advice to ManagementAdvice

    Upper management needs to be more supportive.

  3.  

    It was exciting, and it taught me to always expect the unexpected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Detective in Atlanta, GA
    Former Employee - Loss Prevention Detective in Atlanta, GA

    I worked at TJX Companies full-time (more than 3 years)

    Pros

    Working Loss Prevention presented excellent opportunities to assume a leadership position and developed a great rapport with employees and the store management staff. My job responsibilities emphasized assess protection, and employee safety and awareness. The culture was relaxed but professional, and an open door policy was encouraged to each employee, thus providing a platform for great communication.

    Cons

    The only thing that I would consider a "con" was that some of our customer service policies were too laxed and unscrupulous customers were finding ways to circumvent the policies and take advantage of the store - which really bothered me.

    Advice to ManagementAdvice

    I think that there are a lot of employees who actually care and who are not there just to make a paycheck. There were a lot of interesting ideas being proposed to combat shrinkage within the company, but few were ever seriously considered being implemented. I think as a company grows, so should some of its policies be revised to accommodate that growth.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Coordinator in Houston, TX
    Former Employee - Administrative Coordinator in Houston, TX

    I worked at TJX Companies full-time (more than 8 years)

    Pros

    Great opportunity for career growth!

    Cons

    The work hours can be overwhelming!

    Advice to ManagementAdvice

    Reward your associates frequently. Let them know that they matter!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Overall pleasant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Backroom Coordinator
    Current Employee - Backroom Coordinator

    I have been working at TJX Companies full-time (more than 5 years)

    Pros

    The people I work with are quite lovely. Some of the regular customers are very nice people as well. Management works with your schedule which is very helpful in a college town.

    Cons

    Management is rarely on the same page, don't always keeps up with corporate guidelines which causes mass chaos before visits. Pay seems like it should be much higher for the amount of work you're given.

    Advice to ManagementAdvice

    Paying more would help retain associates, as well and educating management further, and making sure that ALL new associates are properly trained.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    The work is good, the pay is expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Associate in Stillwater, MN
    Current Employee - Floor Associate in Stillwater, MN

    I have been working at TJX Companies part-time (more than 3 years)

    Pros

    The managers are awesome.
    The coworkers are awesome.
    The job is easy and fun.
    There's a relaxed, easygoing atmosphere.

    It's a great first job and a great high school job.

    Cons

    Base pay is minimum wage.
    Pay increases are very small.
    Metrics can be a little annoying.
    Time-off can be difficult to get.

    Advice to ManagementAdvice

    Keep on doing what you're doing, you interact great with the employees and the respectable bunch of us respect you.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    If you have a pulse they will hire you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Cashier in Phoenix, AZ
    Current Employee - Customer Service Cashier in Phoenix, AZ

    I have been working at TJX Companies part-time (more than an year)

    Pros

    Flexible work schedule and good start up for HS students

    Cons

    Some managers lack basic people and management skills to the point where they are rude and ignorant.

    Advice to ManagementAdvice

    Train your managers, try to keep your good employees with a decent raise and somebody needs to look at Richard and his "female only"hiring practices.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Cashier
    Current Employee - Customer Service Cashier

    I have been working at TJX Companies part-time (more than an year)

    Pros

    great clothes and good people!

    Cons

    The pay is low for this area.

    Advice to ManagementAdvice

    The bay area is very expensive to live. The pay rate does not balance for rent, food and shelter.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Rapid City, SD
    Current Employee - Cashier in Rapid City, SD

    I have been working at TJX Companies part-time (less than an year)

    Pros

    Great people, cheap products, and great training standards. I really love the people at TJ, and the willingness to help. The atmosphere is great and everyone usually has a great timer

    Cons

    Company ownership just changed, and many of the procedures are changing... Also, you must must must MUST sell TJX Rewards Credit Cards. Also, you have a checklist of things to go over each transaction

    Will you be using your tj card
    did you want to open one
          Just so you know, for ever 200 you spend you get a 10 dollar reward certificate
           No annual fees, or monthly charges
             All points accumulate and never expire, same with rewards
               It only takes 3 minutes to apply, and be approved
            With the mastercard, every 1000 dollars outside the store spent, earns a 10 dollar reward certificate
    did you want to enroll in the tj rewards acess program
    did you want to make a donation to ____ (if applicable)
    did you want to buy a gift card
    were you highly satisfied

    all of this is supposed to be said during a transaction, as well as promoting healthy and friendly conversation with the customers, and following a specific ringing sequence... when these are not followed, they drill you about it. of course, gift cards, rewards access, and asking if they were satisfied are not as crucial

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    heartbreaking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TJX Companies full-time (more than 10 years)

    Pros

    benefits are great. discount is OK.... Better in the stores then the Corp Offices.

    Cons

    Work Life balance depends on who you report to.

    Advice to ManagementAdvice

    value longevity and loyalty

    Recommends
    Neutral Outlook
    No opinion of CEO

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