TNS North America

  www.tnsglobal.com
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TNS North America Reviews

Updated April 6, 2014
Updated April 6, 2014
44 Reviews

2.6
44 Reviews
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TNS North America Global CEO Eric Salama
Eric Salama
3 Ratings

Employee Reviews

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  1.  

    Research Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate  in  Horsham, PA
    Current Employee - Research Associate in Horsham, PA

    Pros

    Good company to learn. Good benefits

    Cons

    Not a lot of diversity

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sr. Data Processing Project Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Data Processing Project Director  in  Chicago, IL
    Former Employee - Senior Data Processing Project Director in Chicago, IL

    Pros

    Small branch office located downtown Chicago

    Cons

    No performance reviews, manager that did not know how to handle conflict, overwork a few (unwilling to hire enough people for the work load) and a dead end job with no place to move. A manager that made you feel as though you should be happy to have a job. If you are a dark skin African-American you might not make it with this company, but they will work you like a Hebrew slave.

    Advice to ManagementAdvice

    Learn the art of being an effective manager, give performance reviews, stop cherry-picking who gets promoted and start looking at the performance of ALL of your employees and the value they bring to the organization. In a nutshell be fair to ALL. I know it's a radical concept, but try it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good people, poor executive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very bright, collaborative people and good solutions. Talented individuals, skilled in research and client service. Broad base of excellent clients.

    Cons

    The company has become overly bureaucratic, especially since acquisition by WPP/Kantar. Business strategy is inconsistent, changing organizational structure too frequently, often without clear reason.

    Advice to ManagementAdvice

    Be more transparent to rank and file.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    It's ok but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Programmer Analyst  in  Owings Mills, MD
    Current Employee - Senior Programmer Analyst in Owings Mills, MD

    Pros

    Culture, people are nice, pay s fair

    Cons

    Stability. Seem to consistently struggle

    Advice to ManagementAdvice

    Motivate your employees to succeed

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Former TNS Director

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    People are smart, very supportive of one another. Seems to fit with schedules of working moms. They truly were quite lovely. I feel bad because I found the work environment to be so lacking.

    Cons

    OMG. I've never quite seen anything like it. Plan to on-board yourself. Plan to be your own HR department. I was, frankly, shocked at the lack of resources employees have here. I assume in Kantar's effort to turn TNS Qual into a profit center, they have stripped it to the bare bones. There is NO SUPPORT. Employees are painfully not a priority. Basically, plan to allocate hours to process work, company policies & procedures, corporate emails and corporate training events.... the list goes on and on... Being an employee is a part time job itself. Filling out your daily time sheets (everyone is required to do them) is also its own part time job -- not to mention mastering the system you will be required to know in order to do so.... and then there is the SELF training you will need for such systems.... Be prepared to enter the land of templates and processes.....Kantar's strategy is clearly to drive costs down -- and you will get to help pay --with your own time -- for all of their cuts.

    Advice to ManagementAdvice

    I'm sure its basically a numbers game. Either TNS Qual is in the black or red. I assume that's why the uber focus on time sheets -- and what is and is not overhead . For what its worth, I don't think the business model is an effective one in the current marketplace. TNS is currently over processing everything in an effort to reduce costs. TNS is already over templated -- I was completely swimming in powerpoint decks -- templates of every flavor, form & function.... There were so many templates, in fact, that I began to wonder..... where is the ability to think encouraged?????? Clients will be turned off by the systemized, robotic attention they get -- particularly if the talent pool is inexperienced -- and there is no real thinking involved on TNS' part.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Time-management. Your able to accomplish a lot with time given.

    Cons

    Sometimes it feels like there isn't sufficient time to complete all the tasks.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Was good but in bad shape now ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    Pros

    Get to work with Top clients
    Relaxed working hrs ,
    Good place for working mom's
    Benefits same as that of WPP

    Cons

    Not the place if your income is primary in the household,
    Promotions and pay increase are very slow, get 3-4 yrs of work ex and move on
    Non Market Researcher heading the TNS North America since 2006, there adviser's also come from non -MR background ...

    Advice to ManagementAdvice

    Advice to WPP/Kantar - For a change get a Market Researcher to be the head of TNS North America , the same way as Millward Brown NA is headed by one

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful  

    Really Bas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Seattle, WA
    Current Employee - Manager in Seattle, WA

    Pros

    Very talented people here (unfortunately they are completely ignored)

    Cons

    Senior Management has no clue. The company is an aimlessly drifting boat. Has not sunk yet due to its sheer size.

    Advice to ManagementAdvice

    Not the kind who would listen to advice. And moreover, not qualified to be senior management in the first place

  10.  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager  in  Horsham, PA
    Former Employee - Project Manager in Horsham, PA

    Pros

    Work life balance is okay

    Cons

    No opportunity for growth if you want to grow

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Personal relationships are the basis of advancement and hostility is the mode of operation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    Pros

    It is a job with benefits.

    Cons

    Incompetence, hostility, constant change in ownership / leadership.

    Advice to ManagementAdvice

    Base advancement on client service and research skills rather than informal personal relationships.

    Doesn't Recommend
    Disapproves of CEO

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