TOPS Markets Reviews

Updated February 17, 2015
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3.0
105 Reviews
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Recommend to a friend
Approve of CEO
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Frank Curci
46 Ratings

Pros
  • health insurance for fulltime employee was good (in 5 reviews)

  • If you want a part-time job then Tops works for you (in 5 reviews)

Cons
  • Pay is minimum wage for all part-time non-managerial positions, regardless of previous retail experience (in 6 reviews)

  • no future, no full time positions in smaller cities, big time drama (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. very challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Operations Manager in Syracuse, NY
    Former Employee - Customer Operations Manager in Syracuse, NY

    I worked at TOPS Markets

    Pros

    benefits were good if salary

    Cons

    sometimes if you didn't know the right people you didn't get to move up in the company

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great co-workers. Flexible hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TOPS Markets

    Pros

    Fun, fast paced enviroment. Flexible with time off

    Cons

    No set schedule, pay could be better

    Recommends
    Positive Outlook
    Approves of CEO
  3. Pharmacy Techinician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in North Tonawanda, NY
    Current Employee - Pharmacy Technician in North Tonawanda, NY

    I have been working at TOPS Markets part-time (more than a year)

    Pros

    Flexibility, good part time benefits, good customers

    Cons

    No option for full-time hours, low pay

    Advice to ManagementAdvice

    Increase compensation when minimum wage increases: I was making $.80 an hour over minimum, should be increased to still be $.80 over minimum wage.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Not worth your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Grand Island, NY
    Former Employee - Cashier in Grand Island, NY

    I worked at TOPS Markets

    Pros

    PTO and vacation time after 1 year

    Cons

    Minimum wage, poor management, bad Union, no full time, not flexible.

    Advice to ManagementAdvice

    They need to pay a little better for the work they make you do. You're likely not just a cashier, you're everything. They also do not honor you availability ever, especially for college students. Your management is terrible.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. excellent union benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Manager in Elmira, NY
    Former Employee - Meat Manager in Elmira, NY

    I worked at TOPS Markets full-time (more than 5 years)

    Pros

    The pay is good for department managers as well as assistant managers. Clerks are underpaid and overworked at times.

    Cons

    Management is over bearing, and at times utterly clueless as to what it involves to complete endless amounts of needless paperwork, complete your duties, and help customers. A good example of a company that has vast amounts of money tied up in middle management, that could be better served for people building at the store level.

    Advice to ManagementAdvice

    Reduce management, paper work, and get back to basics. Build strong department managers, and listen to your employees. lower prices, happier employees, would certainly contribute to stronger sales.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at TOPS Markets part-time (more than a year)

    Pros

    Good Store Managers, good training.

    Cons

    Front end managers are TERRIBLE. They are so UNWILLING to do their jobs it is ridiculous.

    Advice to ManagementAdvice

    Do your job.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TOPS Markets

    Pros

    Good hours, Friendly Co-workers, Clean work environment, Management is helpful

    Cons

    Training needs to be handled better by the department managers, Pay is what you would expect for a entry level position in a grocery store, minimum.. so its not really a con its a given...

    Advice to ManagementAdvice

    Department Managers, Start training your employees and follow through to see that they are doing their jobs properly, if not, help them! Store Managers, makes sure your department managers are doing what they should be!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Batavia, NY
    Former Employee - Customer Service Associate in Batavia, NY

    I worked at TOPS Markets full-time (more than 3 years)

    Pros

    Great Management Team, Values Employees, Overall just a very great place to work. Really enjoyed the coworkers and culture.

    Cons

    Unions- Have to work with incapable employees due to the difficulty of firing people who are incompetent. Sometimes expect a little too much for wages.

    Advice to ManagementAdvice

    Get rid of the Unions. Cross Train more employees. Set Goals for Clerks and fire ones who do not meet those goals.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Nothing but down hill since new store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dunkirk, NY
    Former Employee - Anonymous Employee in Dunkirk, NY

    I worked at TOPS Markets part-time (more than 8 years)

    Pros

    works around your schedule most of the time. union makes them give you a raise when the contract comes up for renewal.

    Cons

    lousy management, favoritism, head-hunting, and cliques. unprofessional degrading of associates on the sales floor. instead of giving hours they hire more people to give minimal hours to part-timers. go against union rules unless confronted on it.

    Advice to ManagementAdvice

    keep the dedicated long-time employees and give them the hours and fewer short-term (i.e. college kids) that are only there for party money that do not care about their department or their job. management be more understanding of uncontrollable situations (i.e. vehicle trouble, weather)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Tops Markets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Bradford, PA
    Current Employee - Cashier in Bradford, PA

    I have been working at TOPS Markets part-time (more than 5 years)

    Pros

    Friendly atmosphere, good first job

    Cons

    not many hours about 20-25 a week, low pay

    Advice to ManagementAdvice

    Store managers need to make sure department managers are doing their job right

    Recommends
    Neutral Outlook
    Approves of CEO

TOPS Markets Photos

Some of our corporate team dressed in blue for a charity fundraiser dress down day
Tops Markets associates participating in "Go Red For Women" to raise awareness for women's heart health

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