TOPS Markets Reviews

Pros

The store has great working hours.

Cons

Hours got cut too often

Advice to Senior Management

Offer more praise

Pros

Overall a good job learning experience. Ok paycheck worked with a lot of people my own age and made good friends. Not a career for sure though.

Cons

hours would sometimes be a pain with weekends and nights. What do you expect from a barely above minimum wage job though.

Advice to Senior Management

Overall it was pretty good, sometimes managers would treat people like children and acted as babysitters. No real opportunities for growth in company.

Pros

Look at Target's executive team leader positions if you want to work retail. You'll find that they have higher pay and better hours.

Cons

- Hours and pay
- Can become a toxic work environment if there is a store manager with poor leadership skills

Advice to Senior Management

You have some real smart college aged people working for your company, try to capitalize and retain them for management.

Pros

small raise every 6 months, paid vacations and personal days, loved my coworkers. Good job for students and a good place to work for your first job because of the raises and PTO.

Cons

incompetent management, the union is a joke, most of my coworkers are lazy, I am trained in about 4 departments but I'm constantly being called from where i'm scheduled to help the front end for "priority service." They are also constantly cutting hours for every department which lowers morale, frustrates employees and customers.

Advice to Senior Management

Management is also a joke,not sure if they have any formal training to do what they do. Favoritism runs rampant and new hires are pathetic. The management has changed at my location for the worse since I've started. I feel no loyalty to Tops as a company because management is constantly changing.

Pros

Good Place to work in

Cons

Do not sponsor International candidates

Advice to Senior Management

Great Going !

Pros

There is decent pay for entry level position at this top company. Early leaving hours was a plus. Independent thinking allowed.

Cons

Trashy employees including managers. Assistant manager position was glorified stock boy in many ways. Too much to do for one person. Sick days are non-existent for store managers.

Advice to Senior Management

Team morale was always low. Incorporate performance incentives and team building to boost morale. Regional managers should ask for more input from local managers.

Pros

The employees are great, I always have a good time with my coworkers. And the benefits package is good I guess, even part timers can get health insurance, but you aren't likely to use it (I don't, since I'm covered under my parents until I'm 26)

Moving to the bakery was really an improvement for my personal morale.

Cons

It's still just a crappy part time job. I applied there as a cake decorator, I had been to culinary school and majored in baking and pastry. I had a degree, I had a portfolio, I was working on a second degree for business, and they made me a cashier. I was stuck cashing for a year and half before I was considered for bakery.

Customers are real jerks. They treat you like crap because you work at Tops, so you must be stupid or something. I cannot tell you how many times I suffered verbal abuse from customers.

The pay is crap, minimum wage, with a 25 cent raise every six months. Not much room to advance. They play favorites like crazy. And if yo work in the bakery, you won't get your breaks. For an 8.5 hour shift, you should get a 30 minute lunch, and two 15 minute breaks, we in the bakery only get lunches.

I've been with the company three years now, and I get more bitter about it all the time. When I first applied it was just supposed to be a temporary job...

Advice to Senior Management

Care more about your employees. You bend over backwards to please customers who are WRONG! You give them gift cards and discounts when they don't have a legitimate complaint, you cut hours and then complain that there isn't enough product, or something didn't get done. It's really frustrating. And then when employees actually do go to you with a complaint, you either ignore it completely, or insult us.

Pros

Quarter raise every 6 months
Benefits after a year
(I think) vacation time after a year
Flexible scheduling

Cons

As I said above, not sure if you get vacation time then.
They don’t tell you when and if you have vacation time/personal days and how much of them.
Gives you personal days when you don’t know it (at least they did that to me, on a school day).
Working in the deli is way too stressful (don’t apply there, or move to a different department).
You get your schedule on Fridays, when the schedule is Sunday to Saturday.
Heard from others that if you stay long enough, getting more pay, they find ways to fire you.
When you complain about your department boss, they basically ignore your complaints.

Advice to Senior Management

Be clearer about things like vacation and personal days, treat employees like people.

Pros

Tops can work around your schedule so it is good for students.
They can transfer you if need be.
If you quit on good terms they almost always rehire people.

Cons

Favoritism can prevent recognition and promotion.
The union just wastes money from employees and doesn't really protect anyone.
Low raises every six months.
Difficult to become full time.

Pros

there really aren't any unless you have absolutely no self respect. the managers are all self centered and care little about the employees and view as disposable.

Cons

As i said management is poor, you are viewed as disposable and you are given very little freedom for scheduling.

Advice to Senior Management

treat everyone like people.