TOPS Markets

  www.topsmarkets.com
  www.topsmarkets.com

TOPS Markets Reviews

Updated December 2, 2014
Updated December 2, 2014
97 Reviews
2.9
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Frank Curci
41 Ratings

Review Highlights

Pros
  • health insurance for fulltime employee was good (in 5 reviews)

  • If you want a part-time job then Tops works for you (in 5 reviews)


Cons
  • Pay is minimum wage for all part-time non-managerial positions, regardless of previous retail experience (in 6 reviews)

  • no future, no full time positions in smaller cities, big time drama (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Batavia, NY
    Former Employee - Customer Service Associate in Batavia, NY

    I worked at TOPS Markets full-time (more than 3 years)

    Pros

    Great Management Team, Values Employees, Overall just a very great place to work. Really enjoyed the coworkers and culture.

    Cons

    Unions- Have to work with incapable employees due to the difficulty of firing people who are incompetent. Sometimes expect a little too much for wages.

    Advice to ManagementAdvice

    Get rid of the Unions. Cross Train more employees. Set Goals for Clerks and fire ones who do not meet those goals.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Tops Markets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Bradford, PA
    Current Employee - Cashier in Bradford, PA

    I have been working at TOPS Markets part-time (more than 5 years)

    Pros

    Friendly atmosphere, good first job

    Cons

    not many hours about 20-25 a week, low pay

    Advice to ManagementAdvice

    Store managers need to make sure department managers are doing their job right

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Nothing but down hill since new store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dunkirk, NY
    Former Employee - Anonymous Employee in Dunkirk, NY

    I worked at TOPS Markets part-time (more than 8 years)

    Pros

    works around your schedule most of the time. union makes them give you a raise when the contract comes up for renewal.

    Cons

    lousy management, favoritism, head-hunting, and cliques. unprofessional degrading of associates on the sales floor. instead of giving hours they hire more people to give minimal hours to part-timers. go against union rules unless confronted on it.

    Advice to ManagementAdvice

    keep the dedicated long-time employees and give them the hours and fewer short-term (i.e. college kids) that are only there for party money that do not care about their department or their job. management be more understanding of uncontrollable situations (i.e. vehicle trouble, weather)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It's an okay beginner job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TOPS Markets

    Pros

    You get raises every six months. They offer flexible scheduling. It is fairly easy to obtain a job.Not a bad place to start.

    Cons

    You have to ID everyone for pretty much everything and there are many complaints by customers because of it. You get fired if you do not ID everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Average conditions and advancement potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse in Buffalo, NY
    Current Employee - Warehouse in Buffalo, NY

    I have been working at TOPS Markets part-time (less than an year)

    Pros

    There are many stores around so it's easy to find one near you, or transrfer. I worded at a warehouse that was cental to me.

    Cons

    Can be a somewhat disorganized environment. Seems unable to compete with the main competitor, who gets all the hype. But is ok for low end merchandiser.

  7.  

    Great if you need a part time job when going to school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery Clerk in Rochester, NY
    Former Employee - Bakery Clerk in Rochester, NY

    I worked at TOPS Markets part-time (less than an year)

    Pros

    Friendly company to work for.

    Cons

    Customers sometimes are difficult at times.

    Advice to ManagementAdvice

    There should be more managers during busy hours of the day to deal with customer problems.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Grocery stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TOPS Markets part-time

    Pros

    My first job and loved working there. It was a great learning experience for me. Would do it all over again.

    Cons

    Working after a long day at school was tough some times. During the week working in the evenings was a long day.

  9.  

    Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate
    Current Employee - Corporate

    I have been working at TOPS Markets full-time (more than 5 years)

    Pros

    Its a great place to work

    Cons

    Limited staff with a lot of work

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    My experience was up & down/good & bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Desk in Amherst, NY
    Former Employee - Customer Service Desk in Amherst, NY

    I worked at TOPS Markets part-time (more than 3 years)

    Pros

    You get to work with the general public on a daily basis. You form friendships with your fellow employees. If you want a part-time job then Tops works for you.

    Cons

    The pay is not all that good especially when you've been there for a long time & are experienced. The managers don't always back you up when it comes to following company rules and guidelines in front of customers. Sometimes the customers can be really rude & offensive for no reason, & the managers won't stick up for you. They don't take into consideration that you have a personal life and a life outside of Tops.

    Advice to ManagementAdvice

    You should show more appreciation and respect to your employees.

  11.  

    "Friendly"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Intern in Erie, PA
    Former Employee - Pharmacy Intern in Erie, PA

    I worked at TOPS Markets part-time (less than an year)

    Pros

    Tops can give you a flexible schedule and is a good place for students to get experience.

    Cons

    I was in school while working at Tops. For me, it was a good opportunity to get experience, so I have no comment for this section.

    Recommends
    Neutral Outlook
    No opinion of CEO

TOPS Markets Photos

Some of our corporate team dressed in blue for a charity fundraiser dress down day

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