TRG
3.4 of 5 35 reviews
www.resgrp.com Washington, DC 1000 to 5000 Employees

TRG Reviews

Updated Mar 16, 2014

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3.4 35 reviews

                             

77% Approve of the CEO

TRG Managing Director and CEO Zia Chishti

Zia Chishti

(13 ratings)

76% of employees recommend this company to a friend
35 Employee Reviews
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
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Reviews

Customer Service Representative/Sales Representative (Current Employee)
Pasig, Rizal (Philippines)

I have been working at TRG full-time for less than a year

ProsHigh Salary, Best to start in BPO industry

ConsManagement issues, Unreasonable Judgement, Stressful Environment

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Technical staff

Anonymous Employee (Former Employee)

I worked at TRG full-time

ProsSome very forward looking business concepts. The company wants to do the right thing for PK which is admirable. Very competent and dedicated colleagues.

ConsPoor implementation, poor execution. Doctrinaire atmosphere stifles employee creativity. Poor crisis management. Long weekend hours were expected and occasionally enforced. Very narrowly defined goals that left little to individual discretion and enforced group think.

Advice to Senior ManagementListen to employees, accept questions.

No, I would not recommend this company to a friend

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TRG Review

Anonymous Employee (Current Employee)

I have been working at TRG full-time

ProsThere is a lot of room for opportunity. This can be a stepping stool to something great.

ConsThe environment is pretty ... I guess you can say unprofessional.

Advice to Senior ManagementI'm not sure yet, I have only been here for 2 weeks.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A bitter sweet tale

Product Coordinator (Former Employee)
Karāchi (Pakistan)

I worked at TRG full-time for less than a year

ProsAbove Market Pay Scale, thats about it

ConsPoor control of Admin and HR, poor implementation of policies and procedures. A lot of grey areas, which the management uses to exploit employees.

Advice to Senior ManagementThere's a reason why the turnover is so high in here, and the management seems not to be bothered about it too much, which i feel will go on to hurt them in the long run.

Yes, I would recommend this company to a friend

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Nice work environment.

Anonymous Employee (Former Employee)

I worked at TRG full-time for more than 3 years

ProsI've met a lot of very bright and dynamic individuals in TRG and it has equipped me for most of the challenges that I was to face in the professional work environment.

ConsWork politics at this organization must be saddled, there are too many loopholes when it comes to accountability and ownership. It is a very known fact at TRG that a few of the people get away with working very little while others have to cover up for them. This must be rectified.

Advice to Senior ManagementAccountability and task ownership must be retained even at the middle management system. There should be a factual review of performance rather than word of mouth; the spectrum of factors that may affect performance must be expanded to a behavioural review on part of the management.

Yes, I would recommend this company to a friend

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It is an ok job

Call (Current Employee)
Bend, OR

I have been working at TRG full-time for less than a year

Proscool people and nice location

Conssurveys metrics and sitting next to a loud talker

Advice to Senior Managementpay more attention to what is really going on

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Memorable and fun.

Telemarketer (Former Employee)
Manila, Manila (Philippines)

I worked at TRG full-time for more than a year

ProsMost Team Leaders are helpful and very considerate of their agents. The Om is a cool guy. Wished to have worked closer with him.

ConsSome issue with the systems, IT must work on. It affects the overall productivity of the company.

Advice to Senior ManagementSATMAP, I think should work well for CS accounts (only).

Yes, I would recommend this company to a friend

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It was great working in a competitive environment.

Telecom Internee (Former Employee)
Lahore (Pakistan)

I worked at TRG as an intern for less than a year

ProsLarge Company, Good Environment, Good facilities, nice people.

ConsLocated far away from the city. No vacancies found anywhere on internet.

Advice to Senior ManagementPlease try to advertise as much as possible on different sites for the vacancies, rather than just taking people from refrences.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Terrible Management, Operations, and Payroll Tracking

Level III Tech/Floor Manager (Former Employee)
South Charleston, WV

I worked at TRG full-time for less than a year

ProsEmployees that wish to begin their tech career, or see if this where they want to start, this is a good place to work first.

ConsManagement and Operations need to get their heads out of the sand. Your paycheck is always wrong and when it is they make you wait a week before you get an adjustment for what they missed.

Advice to Senior ManagementManagement needs to be fired with the exception of a couple. The times you work are easy to track and if you didn't have such a high turn-over rate then you wouldn't have trouble with peoples paychecks and issues with them leaving because of issues you are'n't willing to repair. If you want good professionals to work for this organization have a dress code and follow it. if its relaxed figure out what you should and should not wear. some people come in looking like goth clowns. This is not a good way to start a new job for someone who has not worked there. You need to do annual reviews with your employees and find out what they want you to possibly fix and what they need to work on. NOT JUST WHAT THEY NEED TO, BUT WHAT YOU NEED TO!!! That is very important. Things cannot be a one way street or you will not have a business for too long, or if you do then it will grow a terrible reputation just as you have.

No, I would not recommend this company to a friend

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excellent environment for girls

Anonymous Employee (Former Employee)

I worked at TRG

Prosstable pay, excellent security for girls and no discrimination.

ConsI cannot think of any downsides except working during a fast.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at TRG reviews and ratings — including employee satisfaction and approval rating for TRG CEO Zia Chishti. All 35 reviews posted anonymously by TRG employees.