TRG Reviews

Updated February 15, 2015
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Employee Reviews

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  1. It is an ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call in Bend, OR
    Current Employee - Call in Bend, OR

    I have been working at TRG full-time (less than a year)

    Pros

    cool people and nice location

    Cons

    surveys metrics and sitting next to a loud talker

    Advice to ManagementAdvice

    pay more attention to what is really going on

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Memorable and fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telemarketer in Manila, Manila (Philippines)
    Former Employee - Telemarketer in Manila, Manila (Philippines)

    I worked at TRG full-time (more than a year)

    Pros

    Most Team Leaders are helpful and very considerate of their agents. The Om is a cool guy. Wished to have worked closer with him.

    Cons

    Some issue with the systems, IT must work on. It affects the overall productivity of the company.

    Advice to ManagementAdvice

    SATMAP, I think should work well for CS accounts (only).

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. It was great working in a competitive environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Telecom Internee in Lahore (Pakistan)
    Former Intern - Telecom Internee in Lahore (Pakistan)

    I worked at TRG as an intern (less than a year)

    Pros

    Large Company, Good Environment, Good facilities, nice people.

    Cons

    Located far away from the city. No vacancies found anywhere on internet.

    Advice to ManagementAdvice

    Please try to advertise as much as possible on different sites for the vacancies, rather than just taking people from refrences.

    Recommends
    Positive Outlook
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  5. Terrible Management, Operations, and Payroll Tracking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Level III Tech/Floor Manager in South Charleston, WV
    Former Employee - Level III Tech/Floor Manager in South Charleston, WV

    I worked at TRG full-time (less than a year)

    Pros

    Employees that wish to begin their tech career, or see if this where they want to start, this is a good place to work first.

    Cons

    Management and Operations need to get their heads out of the sand. Your paycheck is always wrong and when it is they make you wait a week before you get an adjustment for what they missed.

    Advice to ManagementAdvice

    Management needs to be fired with the exception of a couple. The times you work are easy to track and if you didn't have such a high turn-over rate then you wouldn't have trouble with peoples paychecks and issues with them leaving because of issues you are'n't willing to repair. If you want good professionals to work for this organization have a dress code and follow it. if its relaxed figure out what you should and should not wear. some people come in looking like goth clowns. This is not a good way to start a new job for someone who has not worked there. You need to do annual reviews with your employees and find out what they want you to possibly fix and what they need to work on. NOT JUST WHAT THEY NEED TO, BUT WHAT YOU NEED TO!!! That is very important. Things cannot be a one way street or you will not have a business for too long, or if you do then it will grow a terrible reputation just as you have.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. excellent environment for girls

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TRG

    Pros

    stable pay, excellent security for girls and no discrimination.

    Cons

    I cannot think of any downsides except working during a fast.

    Recommends
  7. Here you reap what you work for, promotion is fast depending on your skills and performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pasig City (Philippines)
    Current Employee - Customer Service Representative in Pasig City (Philippines)

    I have been working at TRG full-time (less than a year)

    Pros

    There is growth in this company, you grow with the company.

    Cons

    Work hours is at night

    Advice to ManagementAdvice

    Continue making TRG a competent working environment and continue creating leaders

    Recommends
    Positive Outlook
  8. Excellent Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TRG full-time

    Pros

    Excellent Working timings so u can manage both work and family

    Cons

    Strict followup of time schedule

    Recommends
    Positive Outlook
  9. TRG - (AT&T) Operations dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back Office Manager Operations in Karāchi (Pakistan)
    Current Employee - Back Office Manager Operations in Karāchi (Pakistan)

    I have been working at TRG full-time (more than 3 years)

    Pros

    Professional & Healthy Environment.
    Growth with-in the firm.
    Open door policies.
    Always improving & taking care of employees.
    Various shifts.
    Multiple On shore & Off shore programs.

    Cons

    Low medical coverage.
    Mediocre transport facility.

    Recommends
    Positive Outlook
  10. Good learning opportunities with market-competitive compensation but immature management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TRG full-time (more than 5 years)

    Pros

    Good salaries, market-competitive compensation, learning opportunities

    Cons

    Immature management, lack of hardware resources

    Recommends
    Neutral Outlook
  11. I dont think any one sentence could do justice to my experience in TRG. Simply put, it was amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive in Karāchi (Pakistan)
    Current Employee - Executive in Karāchi (Pakistan)

    I have been working at TRG full-time (more than 3 years)

    Pros

    1 - Very friendly and cooperative people & environment.
    2 - Amazing facilities and support from administration
    3 - Excellent management interaction
    4 - A real sense of belonging

    Cons

    Rather not say, as these will remain under employee-employer confidentiality. These mainly have to do with performance and compensation/benefits, of which I should not provide more details.

    Advice to ManagementAdvice

    Sometimes it doesn't hurt to listen to lower level employees. Also, better communication channels can help avoid unnecessary issues.

    Recommends
    Positive Outlook
    Approves of CEO

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