TRG Reviews

Updated June 17, 2015
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40 Employee Reviews

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  1. A bitter sweet tale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Coordinator in Karāchi (Pakistan)
    Former Employee - Product Coordinator in Karāchi (Pakistan)

    I worked at TRG full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Above Market Pay Scale, thats about it

    Cons

    Poor control of Admin and HR, poor implementation of policies and procedures. A lot of grey areas, which the management uses to exploit employees.

    Advice to Management

    There's a reason why the turnover is so high in here, and the management seems not to be bothered about it too much, which i feel will go on to hurt them in the long run.


  2. Nice work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TRG full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I've met a lot of very bright and dynamic individuals in TRG and it has equipped me for most of the challenges that I was to face in the professional work environment.

    Cons

    Work politics at this organization must be saddled, there are too many loopholes when it comes to accountability and ownership. It is a very known fact at TRG that a few of the people get away with working very little while others have to cover up for them. This must be rectified.

    Advice to Management

    Accountability and task ownership must be retained even at the middle management system. There should be a factual review of performance rather than word of mouth; the spectrum of factors that may affect performance must be expanded to a behavioural review on part of the management.


  3. It is an ok job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call in Bend, OR
    Current Employee - Call in Bend, OR

    I have been working at TRG full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    cool people and nice location

    Cons

    surveys metrics and sitting next to a loud talker

    Advice to Management

    pay more attention to what is really going on


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  5. Memorable and fun.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketer in Manila, Manila (Philippines)
    Former Employee - Telemarketer in Manila, Manila (Philippines)

    I worked at TRG full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Most Team Leaders are helpful and very considerate of their agents. The Om is a cool guy. Wished to have worked closer with him.

    Cons

    Some issue with the systems, IT must work on. It affects the overall productivity of the company.

    Advice to Management

    SATMAP, I think should work well for CS accounts (only).


  6. Terrible Management, Operations, and Payroll Tracking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level III Tech/Floor Manager in South Charleston, WV
    Former Employee - Level III Tech/Floor Manager in South Charleston, WV

    I worked at TRG full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Employees that wish to begin their tech career, or see if this where they want to start, this is a good place to work first.

    Cons

    Management and Operations need to get their heads out of the sand. Your paycheck is always wrong and when it is they make you wait a week before you get an adjustment for what they missed.

    Advice to Management

    Management needs to be fired with the exception of a couple. The times you work are easy to track and if you didn't have such a high turn-over rate then you wouldn't have trouble with peoples paychecks and issues with them leaving because of issues you are'n't willing to repair. If you want good professionals to work for this organization have a dress code and follow it. if its relaxed figure out what you should and should not wear. some people come in looking like goth clowns. This is not a good way to start a new job for someone who has not worked there. You need to do annual reviews with your employees and find out what they want you to possibly fix and what they need to work on. NOT JUST WHAT THEY NEED TO, BUT WHAT YOU NEED TO!!! That is very important. Things cannot be a one way street or you will not have a business for too long, or if you do then it will grow a terrible reputation just as you have.


  7. excellent environment for girls

    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TRG

    Recommends
    Recommends

    Pros

    stable pay, excellent security for girls and no discrimination.

    Cons

    I cannot think of any downsides except working during a fast.


  8. Here you reap what you work for, promotion is fast depending on your skills and performance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pasig City (Philippines)
    Current Employee - Customer Service Representative in Pasig City (Philippines)

    I have been working at TRG full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    There is growth in this company, you grow with the company.

    Cons

    Work hours is at night

    Advice to Management

    Continue making TRG a competent working environment and continue creating leaders


  9. Excellent Working Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TRG full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent Working timings so u can manage both work and family

    Cons

    Strict followup of time schedule


  10. TRG - (AT&T) Operations dept.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Manager Operations in Karāchi (Pakistan)
    Current Employee - Back Office Manager Operations in Karāchi (Pakistan)

    I have been working at TRG full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Professional & Healthy Environment.
    Growth with-in the firm.
    Open door policies.
    Always improving & taking care of employees.
    Various shifts.
    Multiple On shore & Off shore programs.

    Cons

    Low medical coverage.
    Mediocre transport facility.


  11. Good learning opportunities with market-competitive compensation but immature management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TRG full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good salaries, market-competitive compensation, learning opportunities

    Cons

    Immature management, lack of hardware resources



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