TRISTAR Risk Management

www.tristarrisk.com
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TRISTAR Risk Management Reviews

Updated February 16, 2015
Updated February 16, 2015
13 Reviews
2.5
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Thomas J Veale
11 Ratings

Employee Reviews

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  1.  

    Claim Examiner II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Examiner in Alhambra, CA
    Former Employee - Senior Claims Examiner in Alhambra, CA

    I worked at TRISTAR Risk Management

    Pros

    Assisting the member with the issues.

    Cons

    I was very happy with the company. I have no cons

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    All form and no substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Examiner
    Current Employee - Senior Claims Examiner

    I have been working at TRISTAR Risk Management full-time (more than 3 years)

    Pros

    I am able to work from home which is the reason i stay.

    Cons

    Poor and expensive benefits. Salary is significantly below other TPAs. The emphasis is on filling out templates and forms and there is no time to do the actual work. There is so much redundancy in the required claims documentation, it is mind numbing. My work product is important so I work nights and weekends and get raises that are pitiful. I would not recommend the company to anyone.

    Advice to ManagementAdvice

    Stop making so hard to do our jobs by requiring us to put statements in claims that add nothing and take up enormous amounts of time. It makes no sense to have salaried employees doing clerical work. It takes 3 minutes to approve a bill. this could take up to 4 hours a week. The process is so redundant. You are paying twice as much as you should for clerical work.This takes us away from saving our clients money by actually adjusting a claim. Logo looks like you stole it from CBS, "The more you Know."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Review of Tristar Risk Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TRISTAR Risk Management

    Pros

    This company has very good time off policy.

    Cons

    Tristar seems to be on a shoestring budget and the benefits are not great.

    Advice to ManagementAdvice

    Decide if you want to be medical management company or TPA

    No opinion of CEO
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  5.  

    Poor Pay, Benefits, and No Chance for Advancement . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Examiner in Rancho Santa Margarita, CA
    Former Employee - Senior Claims Examiner in Rancho Santa Margarita, CA

    I worked at TRISTAR Risk Management full-time (more than 5 years)

    Pros

    I enjoyed there computer software program. It was very easy to learn and kept wonderful records of my cases, etc.

    Cons

    Management is immature and clicky. Too much frickin' gossip too. Corporate is too worried about making money to really take their employees into consideration. I have a terrific work ethic but it was continually taken advantage of.

    Advice to ManagementAdvice

    Give a darn about your employees. All Senior Managment should take a course to up their people skills and learn not to bully their employees but to encourage their deveiopment and growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Used to be a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rancho Santa Margarita, CA
    Current Employee - Anonymous Employee in Rancho Santa Margarita, CA

    I have been working at TRISTAR Risk Management full-time (more than 10 years)

    Pros

    flexible work schedule. Good employees -team work

    Cons

    Lost major acct they have had for over 25 yrs Pending layoffs.. Need to feel appreciated by upper mgmt,not just a number. Very high caseloads,not enough time to get job done.Unrealistic expectations.

    Advice to ManagementAdvice

    Quit obtaining substandard accts just to have a national footprint. It is draining the company of its resources.They are substandard for a reason-focus on quality of accts,not quantity.
    Trust,value and respect your employees-they know the acct better than you do. EE recognition/incentives would go along way in improving morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    I would not recommend Tristar to anyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Examiner in Rancho Cordova, CA
    Former Employee - Senior Claims Examiner in Rancho Cordova, CA

    I worked at TRISTAR Risk Management full-time (more than a year)

    Pros

    Other than having okay computer software, I can not think of any.

    Cons

    Benefits were absolutely the worst and they were expensive.
    The pay was below average.
    Caseload's were too high.
    Did not provide adequate training on new laws.
    Management expected you to work overtime, without pay & their expectations were way to high. Management showed little respect for employee's.

    Advice to ManagementAdvice

    Management needs to treat their employee's with respect. Reduce the examiner's caseload's. Provide better pay and benefits to your employee's.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Nothing but commendation for TRISTAR as a whole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Examiner
    Current Employee - Claims Examiner

    I have been working at TRISTAR Risk Management full-time

    Pros

    I applaud Senior Management for having a great sense of direction and focus; many work arduously to ensure that we are providing the best service possible, which results in not only new clients, but also client retention, thereby increasing job security for employees. Management is affable and responsive, so communicating concerns or issues to superiors is in no way frowned upon or intimidating. Coworkers are also friendly and helpful, I've been able to establish many long-lasting friendships at work. TRISTAR is expanding which means more job opportunities.

    Cons

    There are always little complaints one can find about almost any company, such as an issue with a certain individual or the coffee not being provided by Starbucks or Caribou (haha), but, collectively, I have no notable complaints that should reflect poorly upon this company. If you do your job as an employee, they will do theirs as an employer.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Just ok, if that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Examiner in Long Beach, CA
    Current Employee - Claims Examiner in Long Beach, CA

    I have been working at TRISTAR Risk Management full-time (more than 3 years)

    Pros

    They always seem to be hiring, but there's a reason for that.

    Cons

    Poor benefits. The cost for health insurance for employee and spouse is several THOUSANDS of dollars out of the employees paycheck each pay period. Benefits are bottom of the barrel. Unless you're in desperate need of a claims job, look elsewhere. A high case load.

    Advice to ManagementAdvice

    Treat employees like assets rather than a business expense. If you want to be the employer of choice, like you say you do, then you would not provide such lousy benefits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Revolving door - a Mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA

    I worked at TRISTAR Risk Management full-time (more than a year)

    Pros

    I really can't think of any

    Cons

    Horrible benefits......... Volume of workload is way too high.

    Advice to ManagementAdvice

    Treat and pay employees better. Employees do not have reasonable work loads. The benefits provided are awful and costly. The benefits, including the time off policy, are probably one of thee worse if not thee worst in the industry and no one would believe what I have to pay for them. Employees are the ones who are servicing your clients and determing the success of your business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Senior Leadership Some of the Most Ethicaland Helpful in the Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Accounting Intern in Long Beach, CA
    Current Intern - Accounting Intern in Long Beach, CA

    I have been working at TRISTAR Risk Management as an intern (less than a year)

    Pros

    -Great upper level management
    -Over 1000 employees, but feels like more of a family working together
    -Company going in the right direction
    -Expanding company, plenty of opportunities with the right attitude
    -Great work life balance, paid time off

    Cons

    -Traffic can get a bit congested around rush hours
    -Long Beach got hit pretty bad by the recession, so a few restaurants are vacant

    Advice to ManagementAdvice

    Keep up the great work! You all made my experience in California amazing.

    Recommends
    Positive Outlook
    Approves of CEO

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