TRUMPF

www.us.trumpf.com
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TRUMPF Reviews

Updated February 5, 2015
Updated February 5, 2015
13 Reviews
3.0
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rolf Biekert
6 Ratings

Employee Reviews

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  1.  

    Good place to work, depending on the department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TRUMPF

    Pros

    strong company that is the leader in the industry

    Cons

    there is a customer support aspect that can be tough to deal with

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Lots of dedication and time spent, lower than industry average pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Engineer in San Diego, CA
    Current Employee - Field Service Engineer in San Diego, CA

    I have been working at TRUMPF full-time (more than a year)

    Pros

    - Lots of paid "portal to portal" travel
    - Company vehicle with insurance paid
    - Company cell phone and laptop with 4G wireless card
    - Corporate purchasing card
    - Easy to rack up rewards points (rental car companies, flight miles, hotel points, etc.)
    - Privately owned company that does not liquidate workforce in hard times
    - Nice health, 401k, and pension benefits
    - Gift cards offered for weekends spent away from home

    Cons

    - Base salary is $15-25k less than workers of other companies with same job title and similar responsibilities
    - No comparative cost of living analysis. Living in San Diego does not cost the same as living in Portland, Albany, Boise, Detroit, etc.
    - Your schedule is mostly dictated by an unrealistic plan put in place by your client, meaning you are expected to be available 24/7. That leaves very little time for family and personal time
    - Management is remotely located, making communication difficult and at times, very inefficient
    - You are actually charged for the taxes paid on the gift cards. So instead of a nice thank you gift for spending time away from your family over a weekend, you end up paying for staying away from your family
    - Germany - based FSEs receive better training than US and Asia based FSEs
    - Documentation of changes in machine configuration is quite lacking
    - Documents translated to English from German do not always make sense
    - Decisions made by management that affect FSEs daily lives and schedules are not immediately made known to said FSEs, leaving said FSE to catch the heat if they did something that goes against this decision. How can you be angry with someone playing a game, for breaking the rules, when no one informed them of the rules in the first place?
    - Additional responsibilities will be added onto your plate, without an appropriate increase in compensation for additional workload. Also no title change. Not a lot of advancement opportunities

    Advice to ManagementAdvice

    - Provide appropriate cost of living adjustment based on area of residence. I didn't move to my current location for my own benefit, I moved here for Trumpf. What kind of company assigns an employee to a site, and then pays them a salary that is too low to maintain the same standard of living?
    - Stop laying down when client management throws a tantrum. Contracts were signed with specific guidelines, and I'm sure a legal team looked over the contracts to make sure everything is legal and binding. Why are we willing to negotiate these guidelines to satisfy a client that does not give us the same consideration?
    - Do away with the gift cards. I would rather have that extra cash in my pocket. I can't pay a mortgage with "free" gift cards that I'm paying taxes on
    - Provide more and better training to US and Asia based FSEs. There should not be any reason to call in a German FSE for everyday issues
    - Have local management (Trumpf, NOT client) available on site to handle client management
    - Hire a document control person that has English as a primary language. Many times, the translated description or procedure does not make much sense to those whose native tongue is English
    - Include your employees in meetings regarding schedule changes. We all have families, and it is not fair to uproot plans every other day, simply because the client can't meet their own schedule
    - Compensate employees fairly for added responsibilities. I'm a hard worker, and I don't like feeling as though I am being taken advantage of

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    It could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at TRUMPF full-time (more than a year)

    Pros

    -15 days PTO
    -Decent amount of vacation days
    -Small size - everyone matters

    Cons

    -Management shoots from the hip and constantly changes plans of action.
    - pay is very low, especially for living in charleston, sc.
    -You will be told that the sales team is more important than everyone else.
    -Germany is almost always on vacation and PTO while you are required to work at least 45 hours a week (and expected to work more).
    -It's a boys club. All of the sales force and most of upper level management are men. 1 man sexually harassed a worker and received a promotion a few months later. Most of the females are required to answer the phones in addition to their regular jobs ( it's a "team effort"). They finally added 1 man to this duty.

    Advice to ManagementAdvice

    Make a plan of action instead of winging everything.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    More meat for the grinder!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Engineer in Harrisburg, PA
    Former Employee - Field Service Engineer in Harrisburg, PA

    I worked at TRUMPF full-time (less than a year)

    Pros

    Plenty of training, Lots of travel,nice benefit package. Nice shiny facility. Phone, Laptop, all the required trinkets. Connecticut is beautiful in Autumn.

    Cons

    The high cost of their product is necessary to cover warranty claims and the cost of training the constant turnover of personnel. Below industry wages, Too much training (brainwashing-loss of identity), 100% travel with no regard for family needs, poorly developed products meaning the majority of service calls are to very angry threatening customers, lack of support for engineers in the field.

    Advice to ManagementAdvice

    Wouldn't it be cheaper in the long run to treat people with respect, value their families, and pay them a fair wage? It would also behoove you to produce a product that wasn't an overpriced pile of rubbish.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great, solid company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PR and Media Relations Representative
    Former Employee - PR and Media Relations Representative

    I worked at TRUMPF full-time (more than 3 years)

    Pros

    TRUMPF is a very cool company, and working there was an incredible experience. It's also a solid company, financially, that is managed in a fiscally-conservative manner. When I was there the leadership was strong, and there was an open-door policy.

    Cons

    When you work at TRUMPF, there is not much time for anything else in your life. You need to be "all in" in order to thrive there. That's not necessarily a "con," it's just reality. It depends on where you are in your life. This may or may not work for you. It worked for me well, for awhile, but then I had to move on.

    Advice to ManagementAdvice

    I don't really know what the management is like these days. When I was there, I had a great experience from 2008 - 2012, I had a great respect for the CEO and the VPs. Can't give the current management advice because I don't know them. Sorry. Rolf Biekert was CEO when I was there, and he's incredibly smart, innovative, fair -- and approachable. Burke Doar, VP of Sales and Marketing, and Sheila LaMothe, Marketing Manager, were also very smart and willing to listen to employee ideas. And when I was there it was a company that didn't penalize you if your idea didn't work out. TRUMPF is all about innovation, and they realize that failure is part and parcel of being innovative. Sure, like every company, TRUMPF has its "moments." But they are few and far between, and the good about this company outweighs any of the negative.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Tread lightly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TRUMPF

    Pros

    - Work with a wide range of professionals ranging from application engineers, to assembly, to sales.
    - 100% travel
    - Company vehicle, cellphone, laptop

    Cons

    - 100% travel
    - Difficult job/life balance
    - Clear "boy's club" environment, your progress/development is contingent upon who you know and or who favors you.
    - An "it's not my job" "someone else can take care of it" "not my responsibility" attitude across the board.

    Advice to ManagementAdvice

    Innovation is important. Just because a process/technique has been used for years does not make it the absolute divine, implement a procedure to accept new ideas or a standard of strategic management. An environment in which employees/subordinates are afraid of their superiors never cultivates a healthy work environment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    It depends who you work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Engineer - West in Farmington, CT
    Current Employee - Field Service Engineer - West in Farmington, CT

    I have been working at TRUMPF full-time (more than a year)

    Pros

    Decent Training program, good pay, travel pay starts once you leave your house unlike other companies.

    Cons

    The left hand has no idea what the right hand is doing. Your success will greatly depend on who your manager is everyone is good except the West!

    Advice to ManagementAdvice

    One or two service engineers quitting is an anomaly, but if they are all quitting from the same region, you should think about the root cause....

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Charleston, SC
    Former Employee - Sales in Charleston, SC

    I worked at TRUMPF full-time (more than 3 years)

    Pros

    Small everyone has a voice

    Cons

    Subject to market conditions, can effect performance

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    terrible unless you are in the management level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cranbury, NJ
    Current Employee - Anonymous Employee in Cranbury, NJ

    I have been working at TRUMPF full-time (more than 5 years)

    Pros

    good job security. they are always short on engineers and techinicans

    Cons

    well, the management does not care about what you feel, they only care about profit. Although they always claim they are a family. Employees are not treated fairly. HR are just a joke. Last few guys who give 2 weeks notice to leave, are all fired in two days. Also long time ago when they try to fire an employee, they ask him to drive to Farminton, CT (from NJ) with a company car, and then fired him once he arrives Farminton......he has to rent a car to come back home.......terrible terrible culture

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    review of TRUMPF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cranbury, NJ
    Current Employee - Anonymous Employee in Cranbury, NJ

    I have been working at TRUMPF

    Pros

    It a pretty stable working enviroment

    Cons

    No career development at all

    Advice to ManagementAdvice

    care about the development of the employee

    Doesn't Recommend
    No opinion of CEO

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