TSA (Transportation Security Administration)

www.tsa.gov
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TSA (Transportation Security Administration) Reviews

Updated February 18, 2015
Updated February 18, 2015
244 Reviews
2.5
244 Reviews
Rating Trends

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TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
107 Ratings

Review Highlights

Pros
  • Good pay for the work and good benefits (in 18 reviews)

  • It is pretty good pay for a job that is non-skilled labor (in 18 reviews)


Cons
  • When you first get hired with TSA, they want you to work part time (in 11 reviews)

  • Limited growth potential, work-life balance is very unbalanced towards work (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Pros

    Steady Schedule with overtime available

    Cons

    Bad communication and uninformed leadership

    Advice to ManagementAdvice

    Communicate better

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Transportation Security Officer. (Screener)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at TSA (Transportation Security Administration) full-time (more than 5 years)

    Pros

    Provide national security to the transportation public in the must professional way according Standard Operational Procedures.

    Cons

    Takes long time term to be promoted from part-time to full time basis.

    Advice to ManagementAdvice

    Before taking a determination to remove personnel, should be an inside background check of performance records, to consider if the employee deserves a second opportunity to maintain his/her duty position.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    TSO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso in Honolulu, HI
    Current Employee - Tso in Honolulu, HI

    I have been working at TSA (Transportation Security Administration) full-time (more than 10 years)

    Pros

    Great opportunity to get your foot in the federal door. Pay is better then you'll find at most entry level positions. Job takes a bit getting used to but once you get into the swing of things you'll find that it's easy to keep up with the fast paced environment.

    Cons

    The union is a joke. If you plan a career here get promoted as quickly as you can. The seniority system resets each time you get promoted meaning the longer you work here and the more experience you have the more it will hurt your career if you decide to move up later in life. A one year newly promoted officer can make just as much as a 12 year veteran. So you can imagine how it can be when you have all new hires running the show because the veterans have more to lose getting promoted. Promotions are based on how well you communicate and solely that. Even if you can't walk the walk as long as you can sell ice to a snowman you're on your way to the top in no time.

    Advice to ManagementAdvice

    Take an employees overall profile into consideration before promoting solely on interview scores. Have some type of seniority preservation system to encourage officers with the more experience to apply for promotions.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Depressing culture. Decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Behavior Detection Officer in Fort Lauderdale, FL
    Current Employee - Behavior Detection Officer in Fort Lauderdale, FL

    I have been working at TSA (Transportation Security Administration)

    Pros

    The pay is pretty good compared to what others make in a similar job, with comparable experience.

    Cons

    The morale is incredibly low. Promotions have more to do with who you know, and how well you "play the game". If you don't get promoted, your pay will virtually never go up. Monotonous work, with little sense of accomplishment. Management cares more about how many passengers get processed, than they do about security. Hard work does not pay off.

    Advice to ManagementAdvice

    Focus on security, and pay attention to the people who work hard as opposed to those that talk a good game.

    Doesn't Recommend
    Negative Outlook
  6.  

    Management doesn't care about officers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Boston, MA
    Current Employee - Transportation Security Officer in Boston, MA

    I have been working at TSA (Transportation Security Administration) full-time (more than 5 years)

    Pros

    Government job but that doesn't mean much except decent benefits

    Cons

    Management is awful. Bad communication all around. Very low morale all around.

    Advice to ManagementAdvice

    Follow through with promises to officers. Focus on reward rather than punishment. Seniority should be more of a factor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Good paying part-time job if you don't have any other obligations outside of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) part-time (more than a year)

    Pros

    Good benefits for part-time employees. Pay not bad for a part-time job.

    Cons

    Forced overtime anytime there is inclement weather. Dont expect to go home on time when there are bad storms, snow or thunderstorms. Low man on totem pole will be forced to stay over for unknown amount of hours until it is cleared for takeoff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    I'm very neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Security Officer in Boston, MA
    Former Employee - Transportation Security Officer in Boston, MA

    I worked at TSA (Transportation Security Administration)

    Pros

    The main reason why I worked here for I felt like I was contributing to the fight against terrorism, the pay was decent and it's a good look working for the federal government. If your just looking for good pay with no college degree this is great for you!

    Cons

    It's too bad that the opportunities to get promoted are limited to connections, and a lot of your superiors don't even have college degrees but talk down on you and get paid very high salaries while someone with a master's can be in stuck in an entry level position because they didn't kiss up to the right person or someone higher up doesn't like them for whatever reason.

    Advice to ManagementAdvice

    Recognize and encourage good employees and try to enhance fairness in performance evaluation and workforce as a whole.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Pros

    Able to work with the traveling public.

    Cons

    Poor Management. Unable to moved up and set career goals.

    Advice to ManagementAdvice

    N/A

    Neutral Outlook
    No opinion of CEO
  10.  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso in Newark, NJ
    Current Employee - Tso in Newark, NJ

    I have been working at TSA (Transportation Security Administration)

    Pros

    This is a second career for me. Compared to the commercial sector the benefits are great and there's virtually no waiting period. The starting pay scale is not that great but there are opportunities to advance. The upper management that I've been dealing with have been awesome.

    Cons

    Starting pay and time off policies,

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    A good fed agency to work fpr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at TSA (Transportation Security Administration) full-time (more than a year)

    Pros

    Benefits like Matching 401k up to 4%, Military Leave, Remote work, flexibility, and good supervisors.

    Cons

    Communication and room for growth. Each airport runs differently based on the FSD. You will hear mixed reviews. It depends on whether you work in the field or for HQs. There are opportunities to move up but you need to live near DC.

    Recommends
    Neutral Outlook
    Approves of CEO

TSA (Transportation Security Administration) Photos

TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)
TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)

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