TSA (Transportation Security Administration)

www.tsa.gov
Unclaimed Profile
Add Review

TSA (Transportation Security Administration) Reviews

Updated April 22, 2015
265 reviews filtered by
  • Any Location
  • Any Job Title
2.4
265 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
110 Ratings

Pros
  • Good pay for the work and good benefits (in 18 reviews)

  • It is pretty good pay for a job that is non-skilled labor (in 18 reviews)

Cons
  • When you first get hired with TSA, they want you to work part time (in 11 reviews)

  • Limited growth potential, work-life balance is very unbalanced towards work (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. tso

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSA OFFICER in Sterling, VA
    Current Employee - TSA OFFICER in Sterling, VA

    I have been working at TSA (Transportation Security Administration)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The process can be long in my experience it took 6 months for everything.

    Cons

    Not so flexible with hours and shifts depends on senority.

  2. Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in East Boston, MA
    Former Employee - Administrative Assistant in East Boston, MA

    I worked at TSA (Transportation Security Administration) full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The knowledge that can be obtained by working in this government agencies, is absolutely eye-opening.

    Cons

    Unless you intend to make a career in government security, then this may not be the best career path.

  3. Helpful (3)

    Great Opportunity for Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisory Transportation Security Officer in Los Angeles, CA
    Former Employee - Supervisory Transportation Security Officer in Los Angeles, CA

    I worked at TSA (Transportation Security Administration) full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefit package from Federal Government, competitive salary, multiple pathways for advancement, diverse workforce, union shop, standard employee review, advanced training.

    Cons

    Rigid management, stressful work environment, annual assessment exams, arbitrary stanfdards for overtime, very little allowance for mistakes.

    Advice to Management

    Get out to the checkpoints and baggage operations more often, lighten up a little, inrease assessment oriented training, and rely less on online training,

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Worse and worse as the time went on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration) full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High pay for unskilled entry level work
    Good benefits/retirement plan
    Shift stays the same for 1 year

    Cons

    Education doesn't seem to matter to them
    Very much a buddy system/numbers game
    Most promotions have to do with sliding people around to keep quotas
    Bonus system is completely arbitrary
    Supervisors are for the most part, terrible

    Advice to Management

    Quit so people who know what they are doing can take your spot

  6. Helpful (1)

    Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Queens Village, NY
    Current Employee - Security Officer in Queens Village, NY

    I have been working at TSA (Transportation Security Administration) part-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Stepping stone towards a more rewarding career with a different agency.

    Cons

    Favoritism, micromanagement, non-traditional work hours, extremely short breaks, not for single parents as traditional hours are not available nor do they offer flexible schedules. Dirty break rooms, etc.

    Advice to Management

    Empathy.

  7. N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Fort Lauderdale, FL
    Current Employee - Transportation Security Officer in Fort Lauderdale, FL

    I have been working at TSA (Transportation Security Administration) (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Health Benefits and uniforms. Small pension, even though it barely covers cost of medical insurance in retirement. Thrift Savings Plan.

    Cons

    Low Pay for position. No opportunity for advancement in organization and other Federal Agencies, extremely stressful and physical which is further aggravated by a shortage of officers, difficulty using annual and sick leave, Difficulty getting weekends off. No financial assistance for educational advancement.

    Advice to Management

    Restructure with new management who will make the employees and working conditions a priority.

  8. Helpful (1)

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in DFW, TX
    Current Employee - Anonymous Employee in DFW, TX

    I have been working at TSA (Transportation Security Administration)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    OK if the only job available, better work at other places, since the unions arrived it has gotten worse.

    Cons

    No concern for people consider employees bodies only

    Advice to Management

    Stop promoting based on demographics

  9. Depends on your Airport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Houston, TX
    Current Employee - Transportation Security Officer in Houston, TX

    I have been working at TSA (Transportation Security Administration)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Salary, Benefits, and work schedule

    Cons

    Understaffed, overworked, rude passengers, no flight benefits

  10. TSA Security officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Screener in Milwaukee, WI
    Current Employee - Transportation Security Screener in Milwaukee, WI

    I have been working at TSA (Transportation Security Administration) full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    keeping airlines safe, promotable positions for go getters,pay is good for a security job,once you have a government job it is easier to get other government jobs

    Cons

    working weekends,holidays,constant testing,difficult to get off, not a good job for family life,especially if you have children, hours not conducive to family life

  11. TSO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSO (Transportation Security Officer) in Phoenix, AZ
    Current Employee - TSO (Transportation Security Officer) in Phoenix, AZ

    I have been working at TSA (Transportation Security Administration) part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great PT job with full Federal benefits. Generous vacation and sick leave. I actually like this job a lot.

    Cons

    Too many to mention. TSA management makes reactionary decisions that have no basis in reality. TSA's Standard Operating Procedures are so confusing and vague that everyone is afraid to make decisions because they don't want to get in trouble for violating a policy that makes no sense.

    Advice to Management

    Nothing that they would listen to. They should be aware of what their issues are and if they're not they aren't paying attention.

TSA (Transportation Security Administration) Photos

Work at TSA (Transportation Security Administration)? Share Your Experiences

TSA (Transportation Security Administration)

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.