TSA (Transportation Security Administration)

www.tsa.gov
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TSA (Transportation Security Administration) Reviews

Updated April 11, 2015
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  1. A good fed agency to work fpr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at TSA (Transportation Security Administration) full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits like Matching 401k up to 4%, Military Leave, Remote work, flexibility, and good supervisors.

    Cons

    Communication and room for growth. Each airport runs differently based on the FSD. You will hear mixed reviews. It depends on whether you work in the field or for HQs. There are opportunities to move up but you need to live near DC.

  2. Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisory Transportation Security Officer in Orlando, FL
    Former Employee - Supervisory Transportation Security Officer in Orlando, FL

    I worked at TSA (Transportation Security Administration)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits (Bonuses, Insurance, TSP (401k),Pay was decent.
    Able to work anywhere in the US, and easier to transfer to other agencies

    Cons

    Passengers can be horrible, rude, and crazy! public hates you!
    Horrible Management
    Hours/shifts make it hard to have a normal life

  3. Helpful (1)

    TSO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso in Phoenix, AZ
    Current Employee - Tso in Phoenix, AZ

    I have been working at TSA (Transportation Security Administration) full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The benefits are definitely a plus. Especially since you get them starting day one.

    Cons

    the management don't know how to lead and train and the training department is a joke. The year evaluations can cost you your job and they are constantly making changes that they say are for your benefit but they just cause headaches and end up messing with your paycheck.

    Advice to Management

    Promote leaders not the people to suck up.

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  5. A Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso in Sterling, VA
    Current Employee - Tso in Sterling, VA

    I have been working at TSA (Transportation Security Administration) full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    get a pay check.... thats about it.

    Cons

    management, culture, promotions, low pay

    Advice to Management

    do a better job

  6. TSO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TSA (Transportation Security Administration)

    Approves of CEO
    Approves of CEO

    Pros

    Great work environment; fun atmosphere. Great work for those who love working with people. No two days are ever the same.

    Cons

    Low pay; terrible hours/schedule. Difficult to move up in the company regardless of seniority. New TSOs should not expect weekends off or holidays off.

    Advice to Management

    Should create more opportunities to move up in company.

  7. Starter Job into Government Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at TSA (Transportation Security Administration)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Coworkers, compensation, benefits, union, service to your country.

    Cons

    Senior leadership, advancement opportunities, work-life balance, poor organization of assets, scheduling.

    Advice to Management

    Trust the info from the front line and factor that information into decisions for optimal results.

  8. Helpful (1)

    Not a bad organization to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSO(Transportation Security Officer) Austin, Texas in Austin, TX
    Former Employee - TSO(Transportation Security Officer) Austin, Texas in Austin, TX

    I worked at TSA (Transportation Security Administration)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits are great. The officers and supervisors are very professional. It's a good stepping stone for younger people to get their feet wet and move on to bigger and better things within the federal government especially within DHS.

    Cons

    Micromanagement and favoritism by local senior leadership. Local senior leadership seems to always look for things that people are doing wrong than good. Very low employee morale. Salaries for TSA are not in line with other DHS organizations. TSA needs to pay their officers a better salary. Leave and shift bidding is a nightmare. Promotions are very hard to get. TSA will drive your morale into the ground.

    Advice to Management

    Appreciate and value your employees. Especially employees that have been there a long time.

  9. Helpful (1)

    It's Just A Job. However It's Better To Keep Looking For Other Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Transportation Security Officer
    Former Employee - Lead Transportation Security Officer

    I worked at TSA (Transportation Security Administration) (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    It actually provides decent benefits, such as health insurance, annual leave, sick leave, and pays quite well for an entry level job.

    Cons

    Ever-changing security protocols, constantly tested to justify your job, no autonomy, very little satisfaction from job, high employee turnover, and rock-bottom morale.

    Management is incompetent. They are not certified to perform any of the functions that the uniformed officers perform on a daily basis. It should be required for EVERYONE (even federal security directors) to become certified on patdowns, bag checks, x-ray, osarp, tdc, etc. That way upper management could step into any position that is required of a uniformed officer and lead by example. We, as a whole, have witnessed anything except good leadership from H band employees and higher.

    Advice to Management

    There are too many uneducated people in high-level positions within the Transportation Security Administration. These people are not transparent or held accountable for their actions. They simply twiddle their thumbs and collect big paychecks. That's one key reason why the TSA has a track record for failures and low morale over the past 13 years.

    Uniformed officers get treated as if they are second-class citizens; and leave shorty after they are hired. Why should anyone stay in a position where they are not respected or trusted?

    Hopefully congress does away with the TSA, and replaces this broken system with something that actually works.

  10. Helpful (1)

    Different airports are managed differently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Worked several airports. Some were fair, some were not. Upper level managers push their work to low level managers who push their work down to Supervisors.

    Cons

    Management is pressured to rate their employees low on performance reviews that lead to raises. My reviews of my employees were returned to me for re-working because they were too high. There should be an Officer-written blog to inform prospective transferees about local management so they can decide whether or not to transfer.

    Advice to Management

    Advice to Union. Start an employee-written blog listing working conditions at each airport, so your Members can decide if transferring there is the right move for them.

  11. Only get this job if you're really desperate for a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Security Officer in DFW, TX
    Former Employee - Transportation Security Officer in DFW, TX

    I worked at TSA (Transportation Security Administration) part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy job. Good benefits. Awesome coworkers. Part of the federal government.

    Cons

    - TERRIBLE management! There's a reason why the public hates TSA. It's not the officers on the floor, it's the upper level management that's giving this agency a bad name. It's an embarrassment how this agency is run by these so call "managers". The morale of this agency is so low and the only way to change that would be to clean house from the top down.

    - Low pay - Starting salary is only $15-16/hr and it's part time so unless you have another gig on the side, you'll probably struggle financially.

    - Schedule - Say good bye to your social and family life because chances are you'll work very early morning shifts (4am start time) when you're new. You'll never get weekends or holidays off. Vacation time has to be "bidded" every November so you have to plan your vacation a year in advance. God forbid if you ever need an unplanned day off. You'll accrue a lot of "sick" time but you can never use them without getting in trouble.

    -Favoritism - this goes hand in hand with the terrible management situation. They don't try to hide it so favoritism is blatantly clear on the floor or in the office. Unless you know someone up top, chances are you'll be on the hit list and can never move up the career ladder.

    Advice to Management

    Please just clean house and get rid of all these so called "managers" and upper level executives who thinks it's okay to screw their entire workforce every chance they get. Maybe now that Administrator Pistol is gone, that will happen.

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