TSA (Transportation Security Administration)

  www.tsa.gov
  www.tsa.gov

TSA (Transportation Security Administration) Reviews

Updated December 14, 2014
Updated December 14, 2014
222 Reviews
2.4
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TSA (Transportation Security Administration) Administrator John S. Pistole
John S. Pistole
97 Ratings

Review Highlights

Pros
  • Good pay for the work and good benefits (in 18 reviews)

  • It is pretty good pay for a job that is non-skilled labor (in 18 reviews)


Cons
  • When you first get hired with TSA, they want you to work part time (in 11 reviews)

  • Limited growth potential, work-life balance is very unbalanced towards work (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    WORST JOB EXPERIENCE EVER!!!! STAY AWAY FROM THIS ORGANIZATION

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Billings, MT
    Current Employee - Transportation Security Officer in Billings, MT

    I have been working at TSA (Transportation Security Administration) full-time (more than 3 years)

    Pros

    The benefits (insurance, retirement, annual leave & sick leave) are the only saving grace of this job, and the primary reason many people choose to work here part time.

    Cons

    There is no intrinsic value or personal satisfaction from doing this job. You are treated like crap, and have no lotus of control over your working conditions, rotations, scheduling, and hours worked. The public does not appreciate what you do. In short, you become an overworked underling.

    Advice to ManagementAdvice

    Treat your employees like respectable human beings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Most demeaning experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Bozeman, MT
    Current Employee - Transportation Security Officer in Bozeman, MT

    I have been working at TSA (Transportation Security Administration) part-time (more than 8 years)

    Pros

    I worked with some good people, and the benefits were OK

    Cons

    Management does not trust or respect it's employees. When you first get hired with TSA, they want you to work part time. After a year or so, they want to promote you to full time: and after a few more years they want to get rid you.

    It can be difficult to get the time off that you need.

    The hours that you work are variable, depending on "operational needs".

    Management is incapable of reforming and policing itself. They tend to promote employees who they are having relationships with, instead of promoting people who are the best qualified for positions based on experience, skills, education, etc.

    Advice to ManagementAdvice

    To senior management: Put educated and experienced people in high-level positions. The current management has no people skills, team building skills, common sense, compassion, and no level of trust with subordinates.

    Why not retain good employees, instead of driving them away?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Transportation Security Officer in Memphis, TN
    Current Employee - Lead Transportation Security Officer in Memphis, TN

    I have been working at TSA (Transportation Security Administration) full-time (more than 10 years)

    Pros

    Ok pay. Great people to work around and meet.

    Cons

    Bad management. Pay could better if on GS scale.

    Advice to ManagementAdvice

    Be fair.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Federal Job at Miami International Airport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSO (Transportation Security Officer)- MIA-Miami International Airport in Miami, FL
    Current Employee - TSO (Transportation Security Officer)- MIA-Miami International Airport in Miami, FL

    I have been working at TSA (Transportation Security Administration) part-time (more than 3 years)

    Pros

    You're able to get insurance benefits immediately upon employment ... regardless of status (i.e. Part-Time/Full-Time)

    Cons

    Dealing with negative colleagues but that's every job . Also, its difficult to move up the ladder within the organization.

    Advice to ManagementAdvice

    Be more proactive rather than reactive

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Been there 12 years hard to get a promotion.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Pros

    Great starter job for the young.

    Cons

    Says they work with your school schedule but doesn't

    Advice to ManagementAdvice

    Na

  7. 3 people found this helpful  

    Entry-level Government Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSA OFFICER in Las Vegas, NV
    Former Employee - TSA OFFICER in Las Vegas, NV

    I worked at TSA (Transportation Security Administration) full-time (more than 5 years)

    Pros

    Your co-workers are going to be interesting and the reason you're going to want to go to work. Good people, lots of different backgrounds that add to underrated passenger experience (customer service). Great training staff even though they are often over worked and under appreciated. Good benefits and starting pay.

    Cons

    Bad management, very two-sided and wont have your back if something serious happens. Drug testing is heavily in favor of TSA even if you do not test dirty. Performance reviews (PASS) are not a true representation of daily activities. Washington/ upper management will use omission and deceit to inaccurately score performance reviews. In order to NOT PAY officer bonuses at the end of the year they will tell you that no matter how well you have preformed as an officer, NO ONE will receive a score over a certain point which results in thousands of officers not getting a fair chance at their bonus.

    Advice to ManagementAdvice

    It's time to start taking care of your officers or you will suffer their same fate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good pay and benefits for no experience, limited upward mobility, somewhat hostile work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Los Angeles, CA
    Current Employee - Transportation Security Officer in Los Angeles, CA

    I have been working at TSA (Transportation Security Administration) part-time (more than an year)

    Pros

    Starting wage, scheduled raises, paid time off, government benefits, great place for exposure to working with thousands of people a day, a whole lot of overtime offered.

    Cons

    A whole lot of negative employees, much left to be desired from a majority of management, job responsibilities constantly change yet there is little to no training, all said it is a challenging environment to operate in and even with the cons TSA does strive to provide excellent public service.

    Advice to ManagementAdvice

    more emphasis on training rather then discipline.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    TSA at Birmingham Alabama was a very stressful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tso in Birmingham, AL
    Former Employee - Tso in Birmingham, AL

    I worked at TSA (Transportation Security Administration) full-time (more than 10 years)

    Pros

    it was a government job with good federal benefits.you have a chance to transfer to other federal jobs and take your seniority with you.

    Cons

    the tsa has poor management and the rules would change every other month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Government work

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Supervisory Transportation Security Officer in Irvine, CA
    Current Employee - Supervisory Transportation Security Officer in Irvine, CA

    I have been working at TSA (Transportation Security Administration) full-time (more than 8 years)

    Pros

    Great benefits and retirement and it could be a good place to work

    Cons

    You are tested every 3 months it is the only government job you have to be tested and if you fail you are terminated from your job,

  11. 1 person found this helpful  

    frustrating

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TSA (Transportation Security Administration)

    Pros

    It's a federal job so you can transfer nationwide.

    Cons

    Working for people who don't know what they are doing.

TSA (Transportation Security Administration) Photos

TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)
TSA Headquarters (Photo thanks to Flickr user jbpics4u All rights reserved.)

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