TSYS Reviews

Updated August 20, 2015
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3.2
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Recommend to a friend
Approve of CEO
TSYS CEO Troy Woods
Troy Woods
49 Ratings

Pros
  • Good work life balance with good salary (in 26 reviews)

  • There are good benefits and good people here (in 11 reviews)

Cons
  • As my time at TSYS progressed, it became quite evident that this is a 'good ole boy' company, stilling operating in a 1980s mindset (in 6 reviews)

  • Stifling work environment, innovation is discouraged, good ole boy network (in 6 reviews)

More Pros and Cons

231 Employee Reviews

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  1. Billing Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Analyst in Tempe, AZ
    Former Employee - Billing Analyst in Tempe, AZ
    Recommends
    Positive Outlook

    I worked at TSYS full-time (Less than a year)

    Pros

    Great industry, cutting edge IT programming and software. Benefits and Compensation are above average. Management is available and listening. Safe place to be in downturn.

    Cons

    There are very tight monthly close accounting schedules. The IT staff is slow in responding. Very rapid change in the innovation department. There are very high turnover rates, and minimal training.

    Advice to Management

    The management here was as responsive as they could be. The corporate office in Augusta probably needed to provide more tools for success in the account files processed. They at least showed interest in finding solutions to problems. Stay close to the workforce.


  2. Client Relations Specialist (Account Manager)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver/Homemaker in Columbus, GA
    Former Employee - Caregiver/Homemaker in Columbus, GA
    Recommends
    Positive Outlook

    I worked at TSYS (More than 3 years)

    Pros

    A great well organized team environment, which enables tasks to be completed efficiently, correctly, and timely to enable more tasks without unesssary interruptions, or the same issues that could waste more time and money. Projects should be comlpeted accurately, timelely and error-free, so no re-work and then, more new work can be done as it should to keep the client happy and satisfied. Work is focused on and organized.

    Cons

    Needs to be more true hardworking people with stong work ethics and morals who care about what they are doing at their job and not just there to talk, have snacks, complain, gossip about others and have affairs. Most of the employees should be focused on their work, growing the company and making the clients happy. Take your extra time to find ways to make the company better stronger, and more economical ways to do things. In all, just better strategies. There is competition out there doing this now, but there are still some things they don't have...yet.

    Advice to Management

    Please have yor upprt mannagement monitored thoroughly periodically. Some managers (any & all management titles) stay in in their offices for hours, which in mist groups isn't necessary and doesn't work and makes for a bad team beacause they have the feeling rhey can do whatever they'd like to do, which is far from woek, or anything to grow themselves in a business way, or assist in growing the company, or the clients. Some managers like thus and let it go because they like the gossip, but business should and needs to be the first and foremost part of why we are there.


  3. TSYS - great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Atlanta, GA
    Current Employee - Financial Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS full-time (More than a year)

    Pros

    TSYS has a great group of people to work with and an abundance of opportunities to pursue. Highly recommend this company.

    Cons

    Although there is a lot of upward mobility, progression through the corporate ladder can take some time.

    Advice to Management

    Continue to listen to your employees as they will drive the company into the next era of the payments industry


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  5. Risk Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It used to be great but not anymore.

    Cons

    No clear career path for advancement. Most roles are stagnant. Management talks about changes but does not act on it.

    Advice to Management

    It would be useless, it would fall on deaf ears.


  6. Good Company in a Turbulent and ever changing Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Omaha, NE
    Current Employee - Associate Director in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS (More than a year)

    Pros

    People centered focus, stable work environment, industry leader, profitable company

    Cons

    Corporate Legacy, Conservative Culture, Hard to keep up with fast changing industry, especially new entrants who are more flexible


  7. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Littleton, CO
    Current Employee - Director in Littleton, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TSYS full-time (Less than a year)

    Pros

    Small company feel in remote office. Company shows appreciation to tram members.

    Cons

    At times feel like you are left out on an island because you are not at the company headquarters. Pay needs to be reviewed as it is on the low side compared to market.

    Advice to Management

    Review salary guidelines. Spend more one on one time with remote resources.


  8. Sr Assoc General Counsel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSYS full-time (More than 10 years)

    Pros

    Company is growing, in a dynamic space, places a premium on ethics, and generally has good benefits.

    Cons

    A little too headquarters (Columbus, GA) centric. Information and opportunities can be slow to arrive at divisions/ remote locations

    Advice to Management

    Keep listening, maintain focus on ethics, and get out of Columbus more often. Leadership presence will yield positive results.


  9. Helpful (1)

    Sinking ship in CO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Golden, CO
    Former Employee - Anonymous Employee in Golden, CO
    Doesn't Recommend
    Negative Outlook

    I worked at TSYS full-time (More than 5 years)

    Pros

    There used to be a lot of good people there, but for the most part they have all departed. By good, I mean people who work and are good at what they do.

    Cons

    Georgia took what was a great company branch in CO and has virtually destroyed it. We got stuff done before they started taking over and now, nothing gets done. Lazy people get hired, never shown the door, etc...

    Advice to Management

    Don't stay there. Leave the place. Don't take the TSYS attitude with you because it's a worthless attitude. In Georgia you might be allowed to be lazy, but in Colorado you are expected to work.


  10. Associate Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Phenix City, AL
    Former Employee - Associate Director in Phenix City, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TSYS (Less than a year)

    Pros

    Great place to work. Good benefits, work environment and competitive salary

    Cons

    Sometimes very long hours but when you are working in a 24x7 business, you can expect that

    Advice to Management

    none


  11. CO office is not was it used to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Architect in Denver, CO
    Former Employee - Database Architect in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TSYS (More than 3 years)

    Pros

    Before TSYS acquired the Colorado office, when it was Procard, it was a good place to work with plenty of opportunities for learning and advancement. People worked together as a team, worked hard and enjoyed their work managing to accomplish a great deal with limited resources.

    Cons

    All of the good managers were forced out of the Colorado office when TSYS took final control. They were then replaced by senior people who were not remotely qualified to manage; productivity and opportunities for advancement ceased. Between the growing harassment from these new managers and the lazy mentality in the Georgia office, the good developers and QA people began to leave in mass. Some of the new people hired are lazy and overpaid forcing the few remaining good workers to work harder to compensate. This further fuels the exodus of good workers because the incompetent management does nothing about the lazy workers.

    Advice to Management

    Management needs to follow through on its own rules and not ignore the policies when it comes to the good ol’ boys and girls who think seniority protects them from harassing coworkers. My advice to anybody considering employment at the Colorado office is to look elsewhere and not look back unless you are seeking an unhappy and unproductive work environment. This is not a place to build a career.



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