TTC (Toronto Transit Commission)
3.7 of 5 23 reviews
ttc.ca Toronto, Canada 5000+ Employees

TTC (Toronto Transit Commission) Reviews

Updated Mar 31, 2014

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3.7 23 reviews

                             
23 Employee Reviews
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Great summer position!

Anonymous Employee (Current Employee)

I have been working at TTC (Toronto Transit Commission) full-time

ProsGreat team atmosphere, good pay for a summer job.

ConsLong hours on your feet, angry customers.

Yes, I would recommend this company to a friend

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Excellent company to work for.

Manager (Former Employee)

I worked at TTC (Toronto Transit Commission) for more than 10 years

ProsExcellent wages and benefits. Encourage self improvement and offer compensation for training and education.

Cons24/7 operation. Best suited for younger people.
My experience is you have to be in the click to progress.
Constant change in senior management.

Advice to Senior ManagementNeed to make significant changes regarding Union strangleholds. Don't be so fast in sacrificing staff to settle disputes. Senior staff needs to stop taking the easy way out and deal with the few true manipulators of the system. One step forward two steps back.

Yes, I would recommend this company to a friend

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TTC Company Review

Anonymous Employee (Current Employee)

I have been working at TTC (Toronto Transit Commission) full-time

ProsThere is a lot of work to do and the demand for service has not decreased since its inception.
Salaries are good. Layoffs are rare but do happen. The new CEO has emphasized the importance of customer service which helps focus direction. In my department there is a good training budget. Benefits are excellent.

ConsThe leadership style of the past still exists and this really makes it difficult to work across departments. There are many silos of management but that is changing.

The direction from the politicians is harmful at time to the goals of the organization.

There is minimal merit pay (no bonuses).

Advice to Senior ManagementGet in line with the new CEO. Consider changing old style leadership by bringing in new outside employees for jobs posted. Consider partnering more often rather than building everything in-house.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great people, frustrating company politics

Anonymous Employee (Current Employee)

I have been working at TTC (Toronto Transit Commission) full-time for less than a year

ProsMy co-workers were very intelligent and easy to get along with. They were dedicated to their jobs, and truly passionate about improving transit.

ConsUnfortunately, it feels as though the TTC is constantly embroiled in a political battle with the province and municipality. Be prepared for a company culture that is divided between union and staff members. There seems to be an underlying lack of inter-departmental cohesiveness.

Advice to Senior ManagementManagement does a great job given the resources at their disposal.

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fantastic experience

Anonymous Employee (Former Employee)

I worked at TTC (Toronto Transit Commission)

Prosgreat working conditions, fabulous people

Conshigh paced, stressful work, too many egos

Advice to Senior Managementimprove internal mobility

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Best summer job a student could ask for!

Summer Student (Former Employee)
Toronto, ON (Canada)

I worked at TTC (Toronto Transit Commission) as an intern for less than a year

ProsFree transit pass
Great benefits and work life balance
Tons of opportunities to move around the company
Contribute to a service millions use daily

ConsHead office is old and run down - needs to be renovated

Advice to Senior ManagementNeed to get union buy-in with new cultural values or...

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Customer service representative

Customer Service Represenstative (Former Employee)
Toronto, ON (Canada)

I worked at TTC (Toronto Transit Commission) full-time for more than 10 years

Prosgood pay and benefits and easy location to travel to

Consto many chiefs and not enough indians, very high stress environment

Advice to Senior Managementlearn some people skills and become more approachable

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Company

Customer Service Represenstative (Current Employee)
Toronto, ON (Canada)

I have been working at TTC (Toronto Transit Commission) part-time for less than a year

ProsGood pay, good benefit, and very friendly co-workers

ConsNot for people that don't want to deal with angry customers.

Advice to Senior Managementgood job,TTC.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good benefits, bad culture

Programmer Analyst (Former Employee)
Toronto, ON (Canada)

I worked at TTC (Toronto Transit Commission) as a contractor for more than a year

Pros- Very good job security
- One of best pensions in Canada
- Good benefits
- Good pay and raises from years 1 to 5

Cons- 20% of people do 80% of work
- Bureaucratic nightmare for certain things
- Tension between staff and union members
- Organizational culture is negative; very few people go above and beyond what is required

Advice to Senior ManagementWork on improving the organizations culture and absenteeism.

Yes, I would recommend this company to a friend

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Great so far, I have no problems and enjoy my job

Customer Service (Current Employee)
Toronto, ON (Canada)

I have been working at TTC (Toronto Transit Commission) as a contractor for less than a year

ProsGood environment to work
Staff is respectful and acknowledge each other
People help each other out
New employees feel like a part of a team and family and there is a sense of belonging

ConsI don't have much to add right now in terms of the cons. The only thing I can say is that I am a temp worker and would love to be hired by the TTC permanently after I earned experience in my current position.

Advice to Senior ManagementNone so far

Yes, I would recommend this company to a friend

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