TUI Travel Reviews

Updated July 2, 2015
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3.1
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TUI Travel CEO Peter Long
Peter Long
24 Ratings

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • international working environment (in 4 reviews)

Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Pros and Cons

67 Employee Reviews

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  1. Helpful (3)

    An international experience with many exciting challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Support Manager
    Current Employee - Commercial Support Manager

    I have been working at TUI Travel full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - international working environment
    - opportunity to develop and try many different types of roles
    - dynamic and result driven company

    Cons

    - as it is a large organisation, the internal politics can be inefficient and time consuming
    - although it is an international environment it is still challenging to move roles across businesses if you do not know the right people. (HR have limited visibility, motivation to work across businesses and markets)

    Advice to Management

    - continue to challenge yourselves
    - evaluate/analyse cost savings and actions better and understand what their long term impact will be for the business


  2. Helpful (3)

    A frustrating environment for forward-thinking employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at TUI Travel

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work/life balance is good, time-off is OK

    Cons

    Poor management, lack of decision-making, fear of change and resistance to using tools online to promote their product.


  3. Helpful (1)

    Bit shaky

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL

    I have been working at TUI Travel full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Products are brilliant.
    Health insurance is very affordable.
    Location is convenient.

    Cons

    Only 6 bank holidays
    Some departments are allowed flexible work schedules
    Uk team has completely different freedom of flexibility and working from home than the U.S. office
    US office gets the least amount of bank holidays,
    Not closed day after Thanksgiving
    Exec team is out of touch with technology and customer experience
    Micromanaged
    If you are a manager, you are not allowed to run your team
    Pay is lower than average

    Advice to Management

    Let people get their jobs done
    Stop coming up with ideas that affect many people and just throw it in their laps, get the people who are doing the works ideas as to when things can get accomplished. Treat everyone fairly, and equally.
    Actually give people raises.


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  5. Helpful (2)

    Things don't move fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in San Francisco, CA
    Current Employee - Web Developer in San Francisco, CA

    I have been working at TUI Travel full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Relaxed atmosphere. People aren't very strict. Healthy work-life balance.

    Cons

    It can be hard to get things done, like working with HR and figuring out the bureaucracy.


  6. Helpful (1)

    .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great travel benefits, employee reviews consistent.

    Cons

    Brands and different companies under main holding company tended to be convoluted.


  7. Helpful (2)

    Luxury Travel, but employees are not respected

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at TUI Travel

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    You're constantly learning about new destinations for travel. Once in a while you can take advantage of a good travel deal.

    Cons

    Senior management does not support or provide enough resources to allow employees to do a great job. Staff is overloaded and overworked, resulting in low morale.

    Advice to Management

    Treat your regular employees better; they are the ones making memorable trips happen for employees. Treat employees with respect and compensate them appropriately.


  8. Great work environment, fun people to interact with

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at TUI Travel

    Recommends
    Recommends

    Pros

    Friendly staff, interesting job meeting many new people every day. Head staff is always willing to help you out and you never need to be afraid to ask for anything. Very flexible in work hours

    Cons

    Mostly part time staff, you can't make a living only doing this job, ships do not come in every day. Sometimes travel is a hassle to get there.


  9. No process, weak management but great employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Partner in Luton, East of England, England (UK)
    Current Employee - IT Business Partner in Luton, East of England, England (UK)

    I have been working at TUI Travel full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of opportunity to get experience, always busy, work with great people, investment in IT, holiday concessions and no commute to London.

    Cons

    Post merger uncertainty, new management structure in IT, not particularly family friendly, starting to update laptops/blackberrys, difficult processes in IT

    Advice to Management

    Provide more direction, appoint an experienced IT leadership team


  10. Great fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel full-time

    Recommends
    Recommends

    Pros

    Great team atmosphere- everyone busy and focused, but still making time to help each other out.
    Good travel concessions.

    Cons

    I found it difficult to get one to ones/ feedback etc, with meetings often being cancelled due to operational pressures.


  11. Some great managers, unfortunately not mine!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Service Delivery in Luton, East of England, England (UK)
    Former Employee - IT Service Delivery in Luton, East of England, England (UK)

    I worked at TUI Travel full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pension, holiday concessions, training courses, some very good honest hard working people, the odd great supportive managers

    Cons

    People have to leave for their to be a chance of career progression, even then unfortunately the obvious people for the job get passed over.

    I had a terrible manager who made my life hell and was totally unsupportive. That led inevitably to my departure. Which is sad because I loved it and enjoyed my role. Despite raising concerns, nothing was done so why should I continue to suffer. Senior management did try to retain me but no money could've made me stay to continue working for a complete incompetent who is a robot and can only see things in black or white, zero interpersonal skills.

    Advice to Management

    Start the process of retention before people have already decided to leave.



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