TUI Travel Reviews

Updated January 31, 2015
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3.0
67 Reviews
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Approve of CEO
TUI Travel CEO Peter Long
Peter Long
24 Ratings

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • healthy working environment & good people (in 4 reviews)

Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. 3 people found this helpful

    An international experience with many exciting challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Support Manager
    Current Employee - Commercial Support Manager

    I have been working at TUI Travel full-time (more than a year)

    Pros

    - international working environment
    - opportunity to develop and try many different types of roles
    - dynamic and result driven company

    Cons

    - as it is a large organisation, the internal politics can be inefficient and time consuming
    - although it is an international environment it is still challenging to move roles across businesses if you do not know the right people. (HR have limited visibility, motivation to work across businesses and markets)

    Advice to ManagementAdvice

    - continue to challenge yourselves
    - evaluate/analyse cost savings and actions better and understand what their long term impact will be for the business

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful

    A frustrating environment for forward-thinking employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at TUI Travel

    Pros

    Work/life balance is good, time-off is OK

    Cons

    Poor management, lack of decision-making, fear of change and resistance to using tools online to promote their product.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Bit shaky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL

    I have been working at TUI Travel full-time (more than 5 years)

    Pros

    Products are brilliant.
    Health insurance is very affordable.
    Location is convenient.

    Cons

    Only 6 bank holidays
    Some departments are allowed flexible work schedules
    Uk team has completely different freedom of flexibility and working from home than the U.S. office
    US office gets the least amount of bank holidays,
    Not closed day after Thanksgiving
    Exec team is out of touch with technology and customer experience
    Micromanaged
    If you are a manager, you are not allowed to run your team
    Pay is lower than average

    Advice to ManagementAdvice

    Let people get their jobs done
    Stop coming up with ideas that affect many people and just throw it in their laps, get the people who are doing the works ideas as to when things can get accomplished. Treat everyone fairly, and equally.
    Actually give people raises.

    Doesn't Recommend
    Negative Outlook
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  5. 2 people found this helpful

    Things don't move fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in San Francisco, CA
    Current Employee - Web Developer in San Francisco, CA

    I have been working at TUI Travel full-time (less than a year)

    Pros

    Relaxed atmosphere. People aren't very strict. Healthy work-life balance.

    Cons

    It can be hard to get things done, like working with HR and figuring out the bureaucracy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful

    .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel full-time (more than 3 years)

    Pros

    Great travel benefits, employee reviews consistent.

    Cons

    Brands and different companies under main holding company tended to be convoluted.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful

    Luxury Travel, but employees are not respected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at TUI Travel

    Pros

    You're constantly learning about new destinations for travel. Once in a while you can take advantage of a good travel deal.

    Cons

    Senior management does not support or provide enough resources to allow employees to do a great job. Staff is overloaded and overworked, resulting in low morale.

    Advice to ManagementAdvice

    Treat your regular employees better; they are the ones making memorable trips happen for employees. Treat employees with respect and compensate them appropriately.

    Doesn't Recommend
    No opinion of CEO
  8. Great work environment, fun people to interact with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at TUI Travel

    Pros

    Friendly staff, interesting job meeting many new people every day. Head staff is always willing to help you out and you never need to be afraid to ask for anything. Very flexible in work hours

    Cons

    Mostly part time staff, you can't make a living only doing this job, ships do not come in every day. Sometimes travel is a hassle to get there.

    Recommends
  9. Very Good Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Customer Service Representative in Crawley, West Sussex, South East England, England (UK)

    I have been working at TUI Travel

    Pros

    Flexible working patterns, net rate holidays, pension, good salarie

    Cons

    late shifts, Sunday's, not great canteen,

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at TUI Travel

    Pros

    Give colleagues the opportunity to develop
    Great career progression
    Market Leading pay & benefits
    Has a real family feel about the organisation
    Senior management are very engaging
    Strong brand name within the market

    Cons

    I cant think of any that would impact my life or role at TUI

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Ok if you aren't looking for long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Agent in London, England (UK)
    Former Employee - Travel Agent in London, England (UK)

    I worked at TUI Travel full-time (more than 3 years)

    Pros

    Working in travel! I loved what I did the job of selling holidays all day was great. My passion
    Benefits were pretty good

    Cons

    Pay is rubbish! No job as an adult should you be paid so little!!
    Even as top seller commission was rubbish.
    No career prospects sadly!

    Advice to ManagementAdvice

    Some Management need training 1 manager we had was far too big for her boots and luckily was demoted!

    Doesn't Recommend
    Neutral Outlook

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