TUI Travel Reviews

Updated June 3, 2015
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3.1
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Recommend to a friend
Approve of CEO
TUI Travel CEO Peter Long
Peter Long
24 Ratings

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • international working environment (in 4 reviews)

Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Pros and Cons

66 Employee Reviews

Sort: Popular Rating Date
  1. Very Good Company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Customer Service Representative in Crawley, West Sussex, South East England, England (UK)

    I have been working at TUI Travel

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible working patterns, net rate holidays, pension, good salarie

    Cons

    late shifts, Sunday's, not great canteen,

    Advice to Management

    None.


  2. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at TUI Travel

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Give colleagues the opportunity to develop
    Great career progression
    Market Leading pay & benefits
    Has a real family feel about the organisation
    Senior management are very engaging
    Strong brand name within the market

    Cons

    I cant think of any that would impact my life or role at TUI


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRM in Luton, South West England, England (UK)
    Former Employee - CRM in Luton, South West England, England (UK)

    I worked at TUI Travel full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really enjoyed working at the TUI Travel, great people and great culture. Lots of out of work events ans staff trips abroad. Spot on work/life balance. Amazing perks if you like travelling

    Cons

    There is a chance to progress only if you'd go to a different department. Hard to progress within the same department unless someone leaves

    Advice to Management

    Keep doing what you're doing


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  5. Helpful (1)

    Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Mahon (Spain)
    Current Employee - Advisor in Mahon (Spain)

    I have been working at TUI Travel full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good prospects for year long work
    Explore the world
    Promotion opportunities
    Tax free subsistance
    Free accomodation
    Great colleagues
    Head office opportunities

    Cons

    Hr processes can take time, generally a number in regards to hr team but Region mamagers make up for this.
    Time away from home

    Advice to Management

    Keep up the good work but maybe look at employing more staff in hr / placements as they always seem to be stretched too much


  6. Great company to work for if you have ambition, drive and enjoy working within a busy and fast paced environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health and Safety Manager
    Former Employee - Health and Safety Manager

    I worked at TUI Travel full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    they do focus on staff development and provide courses such as insights which was a great tool and experience. There is plenty of opportunities and you can never get bored (would not get the chance to). Fast paced yet exciting company to work for.

    Cons

    Balancing work and life is difficult due to the pressures of working within such a driven company. Remember to focus on you and if you focus on yourself and your own strengths everyone including the company will benefit.

    Advice to Management

    Try and involve the employee in the appraisal process and spend more time ensuring staff are OK rather than just assuming....


  7. Helpful (6)

    Bullies

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel

    Pros

    All positives were completely and utterly crushed......

    Cons

    Line managers bully their staff as they too are bullied. So you cannot approach anyone for help to prevent this as those above rule in a similar way.
    Targets reached so they find something else to shout about. Humiliating, upsetting, destroying, disaster of an experience.
    I quit a good job to join Tui and feel gutted I was duped from day one. False promises of what's on the horizon.
    Absolutely NO employee care whatsoever.

    Advice to Management

    If you wish to keep staff and save on training costs. Treat them as human beings. Value their work, educate if they fail. Praise often..


  8. Empowering the Individuals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Business Partner in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Assistant Business Partner in Crawley, West Sussex, South East England, England (UK)

    I have been working at TUI Travel full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Market leader, Working with all kind of characters at office and across the borders, get to see the world

    Cons

    not enough perks like other travel companies offer their staff, which can be understandable by amount of staff TUI travel have in compare to others

    Advice to Management

    Understand the meaning of Flexi hours


  9. THE BEST TRAVEL INDUSTRY EMPLOYER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Adviser in Royal Tunbridge Wells, England (UK)
    Former Employee - Travel Adviser in Royal Tunbridge Wells, England (UK)

    I worked at TUI Travel full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Salary
    Fantastic product
    Easy to use system
    Great training program
    Beautiful destinations
    Good staff offers
    Easy working environment
    Amazing team and manager

    Cons

    Mystery shoppers are probably one of the hardest things to deal with as they really stress you out and you feel unnatural serving when knowing they are going to come.

    Advice to Management

    Training was great when I started and my team were fabulous. An education wouldn't go a miss as I know it really improves product knowledge.


  10. It was amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Children's Representative in Los Cristianos (Spain)
    Former Employee - Children's Representative in Los Cristianos (Spain)

    I worked at TUI Travel full-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great opportunities, memories that will last a lifetime, make new friends

    Cons

    Hard work sometimes, got to be motivated

    Advice to Management

    You guys are fantastic


  11. Ein sehr familiärer Job - mit gegenseitiger Unterstützung A very familiar job - with support ti each other

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reisekaufmann in Hamburg (Germany)
    Current Employee - Reisekaufmann in Hamburg (Germany)

    I have been working at TUI Travel full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    (Translated from English)

    Pros

    Hilfe von anderen Agenturen der Gruppe ist Standard.

    help from other agencies of the group is standard

    Cons

    Manch private Informationen sprechen sich in der Firma sehr schnell herum.

    some private information are spread very fast through the firm via talking



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