TUI Travel

www.tuitravelplc.com

TUI Travel Reviews

Updated January 7, 2015
Updated January 7, 2015
64 Reviews
2.7
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TUI Travel CEO Peter Long
Peter Long
22 Ratings

Review Highlights

Pros
  • Being able to move around the world to different locations is fantastic (in 3 reviews)

  • healthy working environment & good people (in 4 reviews)


Cons
  • Senior management does not support or provide enough resources to allow employees to do a great job (in 3 reviews)

  • Brands and different companies under main holding company tended to be convoluted (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The good times are over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Services Manager
    Former Employee - Customer Services Manager

    I worked at TUI Travel

    Pros

    Can be fun in your (nowadays limited) free time
    Nice uniform
    Some nice places to live
    Job variety
    Ability to earn decent 'commission'

    Cons

    Terrible pay
    Ever expanding list of duties
    Too many manual processes
    Some hopeless colleagues
    some terrible accomodation
    Being moved most seasons

    Advice to ManagementAdvice

    When the travel industry gets into profit again, please invest in the staff, it does make a difference to the quality received by your customers

    No opinion of CEO
  2.  

    Good company name, but lost their way in world of Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel part-time (more than 10 years)

    Pros

    opportunities are with this company to progress, and as a company Tui are vibrant and focussed for todays world, they are leading the way in travel with excellent Hotels and service.

    Cons

    The Retail enviroment is wrapped up with lots of pressure on staff. leaving them feeling exhausted , largely due to many years of cutting down staff in retail due to todays demanding world of profit, making our staff in retail feeling lots of pressure to meet company standards and left feeling under valued .

    Advice to ManagementAdvice

    Employees are the core of the business, keeping them valued is making their job more enjoyable, Im afraid to say that as a company so big their only focus is the big numbers and their is no concern for base level yet all contributing to the same company in some form or another.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great fun until it isn't any more...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Worker in Innsbruck (Austria)
    Former Employee - Seasonal Worker in Innsbruck (Austria)

    I worked at TUI Travel full-time (more than an year)

    Pros

    Travel, living in wonderful locations, the chance to live in a completely different culture and have a life that isn't possible in the UK even for a season.

    Cons

    Management are a bit cliquey in the country I was in. I had wonderful managers in my winter roles, but a specific manager in the summer was not honest with me until she realised that I had an intention of continuing to work for the company for a longer time, at which point she made clear she didn't like me and thought I couldn't do my job despite me having been there for a year and a half already. At this point the whole experience took a turn for the worse and the enjoyment disappeared. It is impossible to continue working in a country where you know very few people when management are making your life hell, although other managers were very supportive it was never in front of the manager in question so at to not disturb the clique.

    Advice to ManagementAdvice

    Seasonal staff would stay more if their PDRs were taken seriously and dealt with honestly, the room for growth in the seasonal industry is great for those that want to utilise it, but not telling staff how you really think they are doing helps no-one.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Things don't move fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer in San Francisco, CA
    Current Employee - Web Developer in San Francisco, CA

    I have been working at TUI Travel full-time (less than an year)

    Pros

    Relaxed atmosphere. People aren't very strict. Healthy work-life balance.

    Cons

    It can be hard to get things done, like working with HR and figuring out the bureaucracy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Wonderful product, passionate co workers, hierarchical organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TUI Travel full-time (more than 5 years)

    Pros

    Fun product (holidays), great co workers

    Cons

    Medium level salaries, unmature HR

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Depends what you are looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Purchaser in Luton, East of England, England (UK)
    Current Employee - Purchaser in Luton, East of England, England (UK)

    I have been working at TUI Travel full-time (more than 3 years)

    Pros

    great work life balance
    healthy working environment & good people

    Cons

    compensation
    location (Luton or Crawley)
    company seems to be in the need of more structure & organisation

    Advice to ManagementAdvice

    reconsider the pay if you dont want to lose company's best people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun for a while, but company far too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Kingston upon Thames, England (UK)
    Current Employee - Sales Executive in Kingston upon Thames, England (UK)

    I have been working at TUI Travel full-time (more than 8 years)

    Pros

    Good people to work beside

    Cons

    Lack of opportunity and driven but accountants.
    You are just a number

    Advice to ManagementAdvice

    Invest in your staff!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TUI Travel

    Pros

    Diverse group of companies offer opportunities

    Cons

    Disjointed reporting and management structure

    Advice to ManagementAdvice

    Be ready for the European economy to stall

    No opinion of CEO
  10.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TUI Travel

    Pros

    It;s fun palce to work

    Cons

    Not goal oriented. Communication problem

    Advice to ManagementAdvice

    No advice

  11.  

    TUI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TUI Travel

    Pros

    Opportunity for world travel with access to a variety of roles at mid management level. Friendly work environment and hard working overseas staff.

    Cons

    Long hours with very little chance of upper management promotion. UK departments and UK office procedures not as innovative or hard working as overseas staff.

    Advice to ManagementAdvice

    Tui needs to be more flexible in today's travel market and not try to fit all sectors of the company into a 'Thomson Holidays' box - There is more to TUI than Thomson!

    Approves of CEO

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