Talbots Reviews

Updated October 17, 2014
Updated October 17, 2014
309 Reviews
3.2
309 Reviews
Rating Trends

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Approve of CEO
Talbots CEO Lizanne Kindler
Lizanne Kindler
58 Ratings

Review Highlights

Pros
  • Good work-life balance in the company, they understand you also have a life outside of the job (in 12 reviews)

  • Great benefits for full time employees (in 10 reviews)


Cons
  • I think upper management is out of tune as to what goes on daily in the stores (in 22 reviews)

  • The work life balance is not available (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, positive outlook

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots

    Pros

    This company seems to be doing well, and has really narrowed down their niche market.

    Cons

    If you are interested in making commission, this is not the place for you. I got paid under $10 for my work as a sales associate. As a manager I am sure you'd be paid more and maybe you could make more as a more established employee.

    Advice to ManagementAdvice

    Keep it up. But don't rely on clearance and deep sales for your revenue.

  2. 1 person found this helpful  

    Not a good experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fresno, CA
    Former Employee - Sales Associate in Fresno, CA

    I worked at Talbots part-time (less than an year)

    Pros

    The other sales associates who were having the same issues as myself.

    Cons

    Dealing with the pressure to make your daily sales quota. Given only a three month probation time to show yourself I was not given a chance to run the register but only to sell, sell, sell! The manager was not hands on upfront and assistant manager seemed to busy help train. Did not seem to be on the same page.

    Advice to ManagementAdvice

    Stop running through employees like they were cattle. Take the time to properly train and keep employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    I enjoy working at Talbots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Talbots part-time (more than 5 years)

    Pros

    I work with pleasant co-workers and have a great manager who is very supportive of the associates. We receive a 40- 60 percent discount which is a great benefit. It is nice to be able to help customers have a great shopping experience at Talbots.

    Cons

    I think upper management is out of tune as to what goes on daily in the stores. They need to work in the store for a week before they make decisions or make comments about how the manager or staff can improve sales, etc. Pay is minimal and one should not expect a raise in years. We work hard and take pride in this but the store is not recognized unless it meets their goals.

    Advice to ManagementAdvice

    Upper management needs to be more realistic and also review their policy of returns. No matter which store the clothing is purchased at, the store that it is returned to takes the hit. We can have a good selling day but the returns kill our numbers. It is very discouraging when you are not a major store and have high sales.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Store management and associates have kept this organization's heart beating through some very difficult times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Talbots full-time (more than 10 years)

    Pros

    Good benefit package for full-time employees.
    Excellent merchandise discount.
    Thorough training and reasonable advancement opportunities.
    Generally very nice co-workers and customers.
    Above-average wage for entry-level part-time retail employees.

    Cons

    So many changes in company leadershilp, direction, and policy have created confusion and uncertainty.
    The company's top-down organization style limits local input and ignores customer feedback.

    Advice to ManagementAdvice

    Value and solicit store-level input.
    Know your customer and exceed her expectations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good Experience while Working Through College

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Associate
    Former Employee - Sales Support Associate

    I worked at Talbots part-time (more than 3 years)

    Pros

    Flexible scheduling, perfect while working my way through college. The store managers have strong customer service and selling skills. Co-workers are generally willing to switch shifts with you or pick up a shift if you need them to, which I always appreciated. This job helped me become more outgoing and confident working with customers and responding to unknown situations, which is a transferable job skill I use every day in my career. I was able to grow while working here, becoming a member of the brand moment team for new store sets, and also taking a lead sales support role. After graduation, I interviewed for a full time role as an assistant manager, but did not get an offer.

    Cons

    As in all customer service roles, the customers can be very mean, cranky, negative, and unappreciative.

    Recommends
    No opinion of CEO
  7.  

    Good Job But expectations change daily

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Talbots full-time (more than 5 years)

    Pros

    Talbots really loves its customers and is working hard to return the brand to its former status.

    Co workers from a family atmosphere and really care about one another.

    Cons

    There is no work life balance. Part time associates expected to have open availability but some weeks may get scheduled only 5 - 10 hours.

    Unrealistic expectations around individual metric performance.

    No merit increase or even cost of living increase for years. No incentive.

    Not required to wear the clothes but punished by DM when not.

    Advice to ManagementAdvice

    Make Work Life balance a priority.

    Understand that associates cannot be 100% dedicated to a part time job

    Financial incentives, especially without any pay increase.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Great company moving in the right direction!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots full-time (more than 8 years)

    Pros

    Talbots loves their customers and really values employees. Great opportunity for independent thinkers who love retail!

    Cons

    There have been several changes in leadership and direction in recent years which has been a challenge...but feel very confident with current team and innovations!

    Advice to ManagementAdvice

    Continue to look for ways to train, engage and reward associates at all levels.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Incredible

    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots

    Pros

    I love the environment here! Everyone is always in a good mood. Everything Is upbeat

    Cons

    Not many. Sometimes it's annoying when you always have to wear Talbots.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    paycheck to pay.check job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Operator in Hingham, MA
    Former Employee - Computer Operator in Hingham, MA

    I worked at Talbots full-time (more than 8 years)

    Pros

    You have the oportunity to learn if you have the initiative and drive.

    Cons

    tend to get repetative tasks when you are known to be good at what you do. do to recent layoffs and financial woes moving up the ladder is not the easiest thing to achieve.

    Advice to ManagementAdvice

    Listen carefully to your staff for ideas that can increase throughput and create more ROI.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great customers and co-workers. Unrealistic goals set by co and mgr for daily sales and cc applications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in The Woodlands, TX
    Former Employee - Sales Associate in The Woodlands, TX

    I worked at Talbots part-time (more than an year)

    Pros

    Good discounts on clothing. fun coworkers and some of the managers are super nice. Reset nights are fun with all the cure there.

    Cons

    Schedules can change at a moments notice and the mgr is not good at working with a school schedule or exam schedule. They pay low as well.

    Advice to ManagementAdvice

    You will have happier employees and lower turnover if you don't push so hard and you work with student schedules. School is more important than a low paying retail job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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