Talk2Rep Reviews

Updated July 27, 2015
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2.8
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Jim Ryan
22 Ratings

37 Employee Reviews

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  1. Outbound Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Representative in Fort Lauderdale, FL
    Current Employee - Outbound Representative in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work environment and supervisors are very encouraging

    Cons

    The only con is that since it's a contract, I have to pay my own taxes.

    Advice to Management

    Keep up the good work


  2. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Lauderdale, FL
    Former Employee - Customer Service Representative in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    work from home was an advantage

    Cons

    none that really stand out with the exception of being told there was a cap on pay increases.

    Advice to Management

    tenure and dedication was not recognized as it should have been. contract was terminated.


  3. my experience

    Former Employee - Customer Service Representative/Educational Coach in Lauderdale Lakes, FL
    Former Employee - Customer Service Representative/Educational Coach in Lauderdale Lakes, FL

    I worked at Talk2Rep (More than a year)

    Pros

    there is not much I can really say I liked

    Cons

    they are outbound educational service


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Was great and then....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Live Chat Sales Agent in Fort Lauderdale, FL
    Former Employee - Live Chat Sales Agent in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Chat environment, work at home , flexible schedule

    Cons

    Pay rate decreases without notice. Contract ending without notice.

    Advice to Management

    Care about employees


  6. Helpful (1)

    Good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Got to work from home.

    Cons

    Contract work, ended unexpectedly. Very disappointed.


  7. Helpful (1)

    Live chat sales agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Live Chat Sales Agent in Fort Lauderdale, FL
    Former Employee - Live Chat Sales Agent in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Talk2Rep (Less than a year)

    Pros

    Good hours/schedule, not stressful, bonus available, fairly easy job, paid training

    Cons

    Lay off without notice, no benefits, supervisors unreliable, training too short, company culture needs to be changed

    Advice to Management

    Give notice to your employees at least 2 weeks before you lay them off.


  8. Helpful (5)

    I worked with Talk2Rep for almost a year.

    Current Employee - Sales Chat Agent
    Current Employee - Sales Chat Agent
    Doesn't Recommend

    Pros

    Working from home, the schedules were flexible, it was a chat position (no phones)

    Cons

    They ended the contract with over 200 some odd reps due to an issue with one of their clients. The contracts were ended abruptly no warning not two weeks notice. We were notified the day they ended the contract.

    Advice to Management

    Communication is KEY!


  9. Helpful (1)

    Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Tamarac, FL
    Former Employee - Customer Representative in Tamarac, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work at home setting is always a pro

    Cons

    Contract work - Had to calculate and pay my own taxes - No benefits - Not Paid for hours of Training, even though they should - Talk2Rep makes sure you cannot hold them responsible for your legal expenses should a caller decide to sue the company, I was not comfortable with that - Certain managers were not helpful and downright rude - handling incoming calls from several different companies was challenging


  10. My experience with the company has been truly inspiring.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work at home positions to accommodate everyone's needs, very loyal company to its employees, company likes to hire from within, so it gives workers opportunities to use their skills with other positions, the location is very convenient, the company is very flexible with hours and availability, and very friendly staff.

    Cons

    There are no major cons to report.

    Advice to Management

    Continue to expand the company and branch out to make more employment opportunities and to grow more as a whole. Also, recognition and more acknowledgement should be made for each year anniversary from the date of hire for the employees that continue to work for the company to show appreciation and worth.


  11. Helpful (1)

    Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talk2Rep full-time (More than 5 years)

    Pros

    It's hard to find a company that shows that they value you or that will give you the opportunity to grow in your career. That's what I found here! Up to this day, management encourages growth and development. Great work environment! You find amazing co-workers that are passionate about their job. Just a bit of what makes coming to work so enjoyable each and every day!

    Cons

    In my years working here, I've seen improvement after improvement in every department from reception to recruiting to human resources to operations. That is not necessarily a con, but knowing that you work for a company that is always looking to improve in some way is just one more reason to want to be a part of that development.

    Advice to Management

    There is always room for improvement but looking back Talk2Rep has definitely come a long way. Keeping the same positive mindset will make this company go even further.



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