Tangoe Reviews

Updated July 1, 2015
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3.0
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Tangoe President and CEO Al Subbloie
Al Subbloie
64 Ratings

Pros
  • Work environment is good, flexible work hours and work from home option is there, Peoples are very co-operative (in 5 reviews)

  • Is a casual work environment that still encourages success (in 7 reviews)

Cons
  • The Tangoe culture is counter-intuitive to the cultivation of superior skill sets learned from outside the company--bewildering but true (in 3 reviews)

  • Poor Management, Lack of respect for employees (in 3 reviews)

More Pros and Cons

122 Employee Reviews

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  1. Helpdesk Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Helpdesk Email/SLA Specialist in Austin, TX
    Former Employee - Helpdesk Email/SLA Specialist in Austin, TX

    I worked at Tangoe (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great staff and opportunity to advance in the company as well as overtime available.

    Cons

    Starting pay is a bit lower than most considering the work and tasks given.


  2. Helpful (1)

    Great to build career, not great to earn your work's worth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Austin, TX
    Current Employee - N/A in Austin, TX

    I have been working at Tangoe full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tangoe definitely provides job security and the opportunity to move up within the company. The austin office allows you to bring your dog to work

    Cons

    Doesn't seem to value employees as much as they should. Very cheap when it comes to pay increases when promoting. Departments do not communicate well with each other.

    Advice to Management

    If you compensate your employees better for the hard work they put in, you'll get better results.


  3. Helpful (1)

    Not a great place to be

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tangoe

    Pros

    Some people can have flexible hours and work from home. If management likes you.

    Cons

    There is no training for new hires.
    I had no idea what i was doing.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Engagement Manager

    Current Employee - Engagement Manager in Orange, CT
    Current Employee - Engagement Manager in Orange, CT

    I have been working at Tangoe full-time (More than a year)

    Pros

    Business and results Oriented, Commited with the Organizations

    Cons

    Perfectionist, Never wait for the others when the work has the deadline to deliver.

    Advice to Management

    To know establish priorities at the work.


  6. Good place to work right after college

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tangoe full-time

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Great atmosphere to work at, everyone is friendly and willing to help. Direct managers are understanding

    Cons

    Lacks innovation, tech not up to date. Upper management makes a lot of promises to client without consideration for the teams involved. Always on a time constraint.

    Advice to Management

    Have consideration for the lower level employees when it comes to time. Listen to the people below more often


  7. Helpful (1)

    Great place to work coming out of college.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work coming out of college or steady job to earn a decent living. Get some office experience to build resume.

    Cons

    Not enough incentive to stay too long.

    Advice to Management

    Add more incentive to keep employees like bonus and rewards.


  8. Great Stepping Stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Parsippany, NJ
    Former Employee - Systems Administrator in Parsippany, NJ

    I worked at Tangoe full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great people to work with. Everyone is very nice and team oriented. Willing to help each other out when needed, and a very strong sense of camaraderie. There's also free coffee and water in the break areas. Flexible with working hours if needed as well.

    You get a vast repertoire of resume building skills as there's a very large environment to dive into.

    Cons

    Upper management expects too much without compensating anyone. You're stuck once you come in, and salaries were never adjusted up to market value at all. Incompetence gets you rewarded while working hard gets you nothing but more work and less appreciation.

    Advice to Management

    Stop rewarding people who continually mess things up, and start taking care of the people who actually get work done for you. If you fail to do the latter, they will continue to leave


  9. Helpful (3)

    Current Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Company paid device, nearly bank hours and holidays, good entry level experience provider, SOME minor opportunities internally for growth

    Cons

    poor employee training practices, outdated computer systems and technology, inconsistency with processes , difficult HR team to work with, disorganized, complicated/poor internal communication


  10. Helpful (3)

    Your degree doesn't mean squat

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Analyst in Parsippany, NJ
    Former Employee - Client Service Analyst in Parsippany, NJ

    I worked at Tangoe full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent pay to do brain dead work. Let's be honest. If you give a monkey a stack of phone bills and a highlighter, the monkey will eventually learn how to find the billing errors.

    Cons

    I stopped working at Tangoe for the same reason that I would never work at McDonald's. If someone without a college degree can work there then there's no reason why I should work there. There were people higher up with nothing more than a high school diploma. These people weren't even my equals let alone my superiors. This is not the place for those of of us that decided to make something out of ourselves by investing our time and money into a degree.

    Advice to Management

    Why bother writing any advice. They're not going to listen. They're going to continue doing whatever they want to do.


  11. Helpful (2)

    I've had a great experience working for this company In the IT department. Pay isn't great but flexibility is

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexibility you can bring children and dogs to work and work from home if needed

    Cons

    Salary isn't competitive with other companies and opportunities to move up the ladder are few and far between.



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