Tangoe

www.tangoe.com
Employer Engaged

Tangoe Reviews

Updated February 27, 2015
Updated February 27, 2015
82 Reviews
3.0
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tangoe President and CEO Al Subbloie
Al Subbloie
45 Ratings

Review Highlights

Pros
  • Strong starting pay, decent commission rates, tons of freedom, ability to work from home (in 5 reviews)

  • Is a casual work environment that still encourages success (in 7 reviews)


Cons
  • The Tangoe culture is counter-intuitive to the cultivation of superior skill sets learned from outside the company--bewildering but true (in 3 reviews)

  • Poor Management, Lack of respect for employees (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great potential, poorly carried out, would not work here again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Procurement Analyst
    Current Employee - Procurement Analyst

    I have been working at Tangoe

    Pros

    Okay pay/market pay
    Okay benefits
    Easy job
    Looks good in your employment history.

    Cons

    In fighting
    No support on major issues
    Poor relationship with a vast majority of vendors.
    Next to no employee knowledge of a majority of vendors
    Blatant nepotism
    Unfair promotion selections
    Lack of incentives
    Under utilization of skilled employees
    Poor departmental relationships
    Lack of general knowledge about telecommunications across the board
    Poor communication.

    Advice to ManagementAdvice

    Give some type of incentives, anything, to employees willing to put in the hard work to support the company. Utilize those who show that they are high functioning and skilled employees better. Offer bonuses to employees annually, even Wal-mart employees receive bonuses, you have the money. Improve relations with other departments, instead of building more rivalries and animosity. Do not promote employees who can barely perform their existing job functions let alone give them large amounts of responsibility. Promote more employees internally instead of bringing people off the streets who have no experience to work above those who have years of it. Look closely into workflow issues, especially when one employee is essentially doing the work of three from different departments. Listen to your employees instead of invalidating them because it suits you. Look to improve vendor relations with carriers besides Verizon and AT&T. Hire more people with actual experience and education relevant to the industry or at least experience. Provide more opportunities to internal employees before hiring more employees or filling a position from outside. Provide better tools, I used a poorly functioning, ancient computer for nearly two years before getting a new one while other employees were getting corporate phones, laptops and iPads. Offer more assistance to employees who are obviously distressed with the state of their work environment. Put an end to the blatant nepotism. Provide clear and concise training to all employees across the board. Place more accountability to those who have a long history of mistakes instead of protecting them because they're tenured. Provide clear and concise job roles to everyone and ensure those in client services understand them, half of them can't even tell you what certain departments, giving false and unreal expectations to those who perform the work for the clients. Again, apply some feedback from your employees. Give people a reason to keep working there instead of a list of why they should quit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Awesome Work Life Balance - Too much of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bangalore (India)
    Former Employee - Anonymous Employee in Bangalore (India)

    I worked at Tangoe full-time (less than a year)

    Pros

    Work life balance
    WFH options
    Good training materials
    No appreciation from Manager for good work

    Cons

    Too much of politics
    Need to lick boots of manager to survive
    Low salary
    Worst HR people I have ever experienced, you will be greeted only when you join, then they start showing true colors.
    Horrible Management

    Advice to ManagementAdvice

    Improve your upper management, which is leading to alarming attrition rate. Managers are not God.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    okayish growth wise not great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA - Product Engineer in Bangalore (India)
    Current Employee - QA - Product Engineer in Bangalore (India)

    I have been working at Tangoe

    Pros

    work life balance, flexible hours, flat structure

    Cons

    zero training , quality implementation not up to the mark

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Engineer in Bangalore (India)
    Current Employee - Product Engineer in Bangalore (India)

    I have been working at Tangoe

    Pros

    Work life balance and good pay.

    Cons

    Nothing as such. Yet to encounter any Cons.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Bangalore (India)
    Current Employee - Software Developer in Bangalore (India)

    I have been working at Tangoe

    Pros

    I am working with Tangoe since 2 years now . It is growing company . Company has highly technical people around &
    Employee friendly environment.

    Cons

    Does not have onsite opportunity .

    Advice to ManagementAdvice

    Company should work on branding part & increasing facility for employees .
    should start employee engagement program .

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Tangoe has a great atmosphere, depending on your department. My department is excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time

    Pros

    Good people
    Good atmosphere
    90% of management range from competent to excellent
    Helpful colleagues

    Cons

    Have to really excel to move up

    Recommends
    Positive Outlook
  8.  

    I believe in Meritocracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Parsippany, NJ
    Current Employee - CSA in Parsippany, NJ

    I have been working at Tangoe full-time

    Pros

    I have a great CSM who cares about the job, the clients, and her employees.

    Cons

    I do the work of a CSA and a TL and get paid as an invoice processor. There's no way to get raises that keep up with inflation. New hires that I'm training are getting paid 30% more than I make per year.

    Advice to ManagementAdvice

    Meritocracy. If someone is doing an exceptional job, going above and beyond - they should be compensated accordingly. A piece of paper isn't going to feed my family.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good Company Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)

    I have been working at Tangoe full-time (more than 5 years)

    Pros

    Highly talented bunch of people, Exposure and learning curve is very good

    Cons

    No brand name and no initiatives done on branding

    Advice to ManagementAdvice

    Look at Branding initiatives and providing free transportation and free food

    Recommends
    Approves of CEO
  10.  

    An Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe

    Pros

    Work life balance; Flexibility at work timings;

    Cons

    Little more transparency could be there

    Advice to ManagementAdvice

    Decent Establishment spend ; Give always ; set Growth path

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great promise at start but fell short considerably

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Engineer in Bangalore (India)
    Former Employee - Senior Product Engineer in Bangalore (India)

    I worked at Tangoe full-time (more than a year)

    Pros

    - Excellent flexibility : Since my team was headed by US manager the flexibility was very good. I used to take 5-6 times WFH in a month.
    - Very co-operative onsite team : The US team is very co-operative and they give you all the support need to get the work done. You can learn a lot by interacting with them
    - Not much pressure : There isn't too much pressure in terms of deadlines and so. Few products had very tight deadlines but most of the products have less pressure

    Cons

    - Management is awful: The Indian management is awful. They don't have a vision/goal in mind to take the company to next level. They have lot to learn from US counterparts if they have to compete in the market consistently. Many managers are partial towards certain group and lot of inter office politics
    - Pathetic hike: The hikes given are pathetic. It is really a shame that they consider your time at the company rather than performance to give out hikes. 3%, 4% hikes are really a shame!!
    - No technical improvement: Most products lack technical tools latest in the market and you will be lagging in terms of industry standard. When you come out of it you feel like the industry has raced past you!

    Advice to ManagementAdvice

    Consider keeping the employees happy. Stop playing inter office politics and drive the organization based on the values Tangoe is built upon. You have a very niche domain and the competition is not so much. You can really kick in some good stuff if you keep the employee source happy.
    HR team is just for the name sake and there's no employee based initiatives taken. They just come and go. Someone should tell them to look at other companies and take good steps in keeping employees engaged.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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