Tangoe Reviews

Updated October 21, 2014
Updated October 21, 2014
62 Reviews
2.6
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tangoe President and CEO Al Subbloie
Al Subbloie
33 Ratings

Review Highlights

Pros
  • Strong starting pay, decent commission rates, tons of freedom, ability to work from home (in 5 reviews)

  • Is a casual work environment that still encourages success (in 7 reviews)


Cons
  • There's no room for true advancement (in 3 reviews)

  • Poor Management, Lack of respect for employees (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Help Desk in Waltham, MA
    Current Employee - Wireless Help Desk in Waltham, MA

    I have been working at Tangoe full-time (more than an year)

    Pros

    Laid Back, Time to study/get school work done on the clock

    Cons

    No management skills, high turn over rate, poor training, favoritism. This company is by far the worst ever. I joined because i had recently graduated and needed a job. I was lied to about the starting salary, and was taking calls on my 6th day when most people are trained for 2 months plus. My advice is run the other way. They recently offered someone i know 11/hr to work here. Company is a joke and going no where fast.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Poor Management in india

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Help Desk Specialist in Bangalore (India)
    Current Employee - Associate Help Desk Specialist in Bangalore (India)

    I have been working at Tangoe full-time (less than an year)

    Pros

    Good handful salary on time

    Cons

    Poor management.
    No Fun.
    No Promotion chances .

    Advice to ManagementAdvice

    Change your help desk TL in india. have you ever looked at the employees feedback on why he left the job? it has been more than 10 people left just in 5 months

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time (more than an year)

    Pros

    Flexible schedule allowed me to set my hours so that I could complete my degree and work from home as needed. Casual dress

    Cons

    Not the greatest benefits but a good place to start learning and building a skill set for the future. Leadership is a tad disorganized

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good for work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Engineer in Bangalore (India)
    Current Employee - Product Engineer in Bangalore (India)

    I have been working at Tangoe full-time (more than an year)

    Pros

    1. Flexible timing
    2. Carrier growth
    3. Work Environment

    Cons

    1. Compensation
    2. Lack of promotions

  6. 1 person found this helpful  

    Castles in the air

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Junior IT Gopher Type Operations Person in Austin, TX
    Current Employee - Junior IT Gopher Type Operations Person in Austin, TX

    I have been working at Tangoe full-time (more than an year)

    Pros

    There *are* some brilliant people and some interesting technical problems

    Cons

    GAAP reporting show losses, so financials are pro-forma. The same constructively wishful thinking is applied to product deadlines, headcount, and the layout of cubicles not even worthy of the name.

    Advice to ManagementAdvice

    You may be the Leader, but it creates a major cognitive dissonance thing to be told we don't have 10K for a new Oracle license but we can pay executives millions of dollars per year. Changing a mere underling's title to "senior mere underling" without a pay increase or even a new chair leads one to question her real value to the firm.

    Doesn't Recommend
    Negative Outlook
  7.  

    Tangoe worked hard to find the best fit for my abilities and aptitudes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Parsippany, NJ
    Current Employee - CSA in Parsippany, NJ

    I have been working at Tangoe full-time (less than an year)

    Pros

    Tangoe does make a sincere effort to find responsibilities which are a good fit for their employees.

    Cons

    The difficulties I experienced with Tangoe were mostly related to personality conflicts. When I first started there, I had an excellent supervisor who made clear what my responsibilities were and constantly provided me with assignments which both challenged me and enabled me to learn more about the functions I was to be performing. However, when this supervisor was promoted to another department, his replacement lacked the experience and the ability to distribute the workload effectively, and left me feeling at a loss as to what my responsibilities then entailed and what parts of the job I was responsible for, and what parts of the job were supposed to be referred to management.

    Advice to ManagementAdvice

    The responsibilities of each employee need to be communicated more effectively, because I was unable to determine where my responsibilities left off and where management was supposed to take over. I felt responsible to the client for all of their needs, but was not able to provide for those needs due to the hierarchy in place on my team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    A company in chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time (more than an year)

    Pros

    At the moment, not a lot.

    Cons

    Most of the experienced UK staff are leaving for better paid positions elsewhere. Management is a joke, with no overall vision or guidance. Directives come across from the US side of the business with little understanding of what is going on. No potential for career advancement. No Training available at all.

    Advice to ManagementAdvice

    Look after your staff better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good for Freshers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant - Operations in Bangalore (India)
    Current Employee - Consultant - Operations in Bangalore (India)

    I have been working at Tangoe full-time (more than 3 years)

    Pros

    Benefits are good, however no competitive environment, Atmosphere could be better. Casual Dress Code. Very less Salary Hike.

    Cons

    Client Delight is one of the biggest Cons. No additional Perks or incentive. Growth is very difficult but not impossible

    Advice to ManagementAdvice

    Please fulfill the Employee Needs and have a faster resolution...

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New Haven, CT
    Current Employee - Anonymous Employee in New Haven, CT

    I have been working at Tangoe full-time (more than an year)

    Pros

    company has a good product idea and I guess at one time, it was ahead of the game.

    Cons

    Management only cares about themselves. lots of favorites. I seriously am not sure if I had met one person there - even the long term employees and managers - who had anything good to say about the company. They were very invested and not leaving to look for another job- plus feared there would be retaliation from management. So sad. Such a depressed work environment.

    Advice to ManagementAdvice

    Bad training. mid management not trained. not professional. They should keep great attorneys close by

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Wow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ

    I have been working at Tangoe full-time (more than 3 years)

    Pros

    Benefits are ok thats all

    Cons

    Not enough office space
    Very low pay for people who carry the company ( Inventory Analysts,Client Service Analyst,Provisioners)

    Advice to ManagementAdvice

    There is need for constant training for all staff
    Too many cliques in the Parsippany office
    People feel threatened by those who have a Telecom background
    Stop lowballing employees who come to work at Tangoe with low pay because they were unemployed
    Pay employees a decent wage- many employees are unable to live on the low wages

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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