Target Reviews
Updated Feb 12, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 2,280 ratings Employees say it's "OK" |
CEO Rating
Based on 1,258 ratings
President, CEO, and Director |
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Pros
Target recognizes hard work and pushes employees to do their best. The fast, fun, and friendly team make it an enjoyable place to work.
Cons
Target likes to show favoritism sometimes, and excludes other employees. Target also pushes guest service to the point of it may start annoying guest.
Advice to Senior Management
Management is fantastic. The only advice I would give is focus more on doing what you say you are going to do even if it is something small. It makes a team member feel important when something they asked gets done.
Pros
Competitive compensation and nice people.
Cons
Work - Life balance. Very difficult to take time off.
Advice to Senior Management
Better recognition needed for team members.
Pros
Work-life balance. Socially responsible company.
Cons
Lack of diversity at the top.
Advice to Senior Management
Promote people of color.
Pros
As a mom, there was a lot of schedule flexibility and understanding when a child was sick or I needed to be at a school event.
Cons
Pushing of the Target Credit Card-pleeeeeze! Enough already! Also, working holidays/late nights wasn't so great.
Pros
Fun atmosphere. Upbeat and hip. The job was the same as anywhere else, but the target culture was fun. I found a lot of the policies to be cumbersome, but the overall feeling of the store was always a nice place to walk in to.
Cons
It was frustrating that so many upper level decisions were made by non healthcare professionals. Sometimes you felt you were beating your against the wall with all the stupid thIngs they wanted you to do.
Advice to Senior Management
Let pharmacist make decision that impact the pharmacy. Non healthcare professional just do t get the red tape.
Pros
Target is a good place to work overall. They value their employees by constantly having ways of recognizing good work, offering decent benefits packages, and promoting a team culture. Team members for the most part are "Fast, Fun and Friendly" as their motto says and I truly enjoy working with them. Target also spends a huge amount of energy on personal growth, centered around so-called leadership expectations. They not only recognize and celebrate your strengths, but also want you to identify your opportunities and develop ways to improve them. As a result, I can personally attest to the fact that I have grown as a person, employee, and a leader since I began working here.
Cons
As a part of the Investigations team, I can say that my biggest frustration has been the dramatic changes over the past few years regarding Assets Protection, or AP. In the past, store AP managers (or ETL-APs) were not required to act as assistant managers or "Leaders on Duty". They were not expected to spend a great deal of time on the logistics, sales floor, and guest service aspects of the store, since there were other ETLs responsible for those areas. Several years ago, that changed. This has led to an increase in shortage, an increase in unresolved theft activity (both internal and external), and a huge amount of job dissatisfaction and turnover among ETL-APs. There is not one ETL-AP in my market (about 20+ stores) that is completely happy and/or satisfied with their job. All I hear is the lack of work/life balance, the lack of time allowed to spend in their own office, the frustration regarding elements of the store that they are not interested in, etc.
Just a few months ago, Target decided to begin eliminating these ETL-AP positions from many stores. They also decided to greatly cut back hours and/or eliminate the uniformed security positions (TPSs) altogether. For those lucky TPSs that kept their jobs, their core roles changed greatly. They are now required to spend the vast majority of their shift essentially acting as greeters by the doors. In addition, the overall guidelines regarding external apprehensions have become far more strict. As with the last change, this has led to a dramatic shift to job dissatisfaction and frustrations. Again, every single coworker of mine (approximately 60 people in 20+ stores) has expressed this frustration. Many are openly looking to other retailers for employment. I personally don't feel supported by Target, as an individual employee and as a member of AP.
Advice to Senior Management
Stop cutting back on the AP department. It affects the entire store, from store processes, to internal and external theft, to team member morale. The resources are there to make a significant and sizable impact on shortage and theft. Continue to use them and support those team members, not finding ways to make their jobs difficult.
Pros
family atmosphere
duties are fairly easy
pleasant and clean enviroment
team leads and managers are nice
Cons
too many hours or not enough
will not work with your outside of job schedule
excessive workload
low pay
Advice to Senior Management
We did too much work to still get paid minimum wage, and realize there is a life outside of target.
Pros
I got to meet a lot of great people who truly believe in what they were doing for the company and did their best to drive sales and deliver exceptional customer service. However, as with any other retail company, it's all about results and "brown-nosing". If you do not deliver or are not on buddy-buddy terms with senior management or district team leaders/business partners then you'll be overlooked and rarely recognized.
This is just my personal experience and I know each store/team/district is different so please do not assume this is how ALL Targets operate.
Cons
LONG hours and under-appreciation.
I worked 50-60 hours a week, which was expected for retail. During the holidays, I worked nearly 65-70 hours a week.
The ETL position is also a big revolving door for college graduates so Target is not being on retention for there are plenty of applicants who are looking for work if you do not do well in your position. The training I received for my position was not adequate at all for I trained in a much larger store and did not know where I was going to be placed until the last week of my "business college". A lot of the routines I learned during my training were not applicable for the store I was placed at was much smaller and placed more of an emphasis on LOD roles for my position.
Advice to Senior Management
Take the time to get to know your employees instead of sitting your office plugging away at your computer or looking through emails. Most people are willing to do put in the work and get YOU recognized as long as you recognize and reward them.
Pros
good people, ok benefits and flexible on scedule
Cons
not the best pay for them to expect you to crosstrain everywhere and never complain
Advice to Senior Management
dont act like you are to good to help the other team members
Pros
average pay, late hours, the rest of the team (when they're doing their jobs), management occassionally is supportive of the rest of the team
Cons
the human resources department is useless. if you move from one state to another make sure you know all the forms you need to fill out because they won't tell you and your tax return will be affected! long hours without enough pay, not enough recognition, too much pushing of red cards
Advice to Senior Management
stop with so much pushing of the red cards. if people wanted them, they would already have them. also, going up to everyone asking "can i help you find something" gets tedious and annoying to the guests



