Tata Communications
3.5 of 5 135 reviews
www.tatacommunications.com Mumbai, India 1000 to 5000 Employees

Tata Communications Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.5 135 reviews

                             

86% Approve of the CEO

Tata Communications CEO and Managing Director Vinod Kumar

Vinod Kumar

(72 ratings)

73% of employees recommend this company to a friend
135 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good work/life balance in conjunction with some excellent engineering and operations staff"
    in 10 reviews
  • "Amazing place to learn new technologies as they are the best Telecom service provider in India"
    in 6 reviews
Cons:
  • "Decision making could have been impacted due to disparate management styles"
    in 4 reviews
  • "Upper management need to play a better role model to employees"
    in 4 reviews
  • Show more review highlights

Reviews

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Interesting place to work. Dealing with international leadership can be frustrating.

Anonymous Employee (Current Employee)

I have been working at Tata Communications

ProsGreat U.S. team and interesting, cutting edge work.

ConsInternational leadership can be difficult to deal with; culture clash can be frustrating.

Yes, I would recommend this company to a friend

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A stable player, but slow to improve processes, implement change, or empower employees

Sales (Current Employee)
Burlingame, CA

I have been working at Tata Communications full-time for more than a year

ProsStrong product offering as the worlds largest owner of sub-sea fiber
Decent pay and benefits
strong local sales engineers
Nice office space with a stocked kitchen

ConsHQ'ed in India = slow response times in US on everything internal and customer facing
Not willing to embrace change
Office enthusiasm and culture

Advice to Senior ManagementReduce the bureaucracy and listen to employees who are building the business day in and out.

No, I would not recommend this company to a friend

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long hours average salary and no management appreciation

Manager (Former Employee)
Matawan, NJ

I worked at Tata Communications full-time for more than 5 years

Prosif not experienced would be a good place to learn
good benefits
free coffee

Consmanagement hung up on beating competition and impressing analysts on expense of employees
outsourcing to India always once work is established
 Pure copy cats and depend on mother company Tata otherwise wouldnt survive with this quality.
Stinking beurocracy

Advice to Senior Managementrespect employees and value the work and hours they put
stop following useless KRA and reviews just to please executives

No, I would not recommend this company to a friend

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Horrible upper management; no insight, no communication and sadly it seems personal agendas abound.

Anonymous Employee (Current Employee)

I have been working at Tata Communications full-time for more than 3 years

ProsIf you can stomach bureaucratic nonsense, it's a good springboard.

ConsThere are a lot of internal politics for trivial issues.

Unrealistic customer requests sometime drive direction and more often than not, de-rail critical projects in the form of an engineering scramble to implement a feature only to have it stall before deployment.

Advice to Senior ManagementYou have to pay to play, so focus on talent retention and incentives.

DON'T forget about the people that create your products. Happy people are productive people, and you are starting to ignore them both in compensation AND perks.

No, I would not recommend this company to a friend

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Ok place to work but no room for advancement

Anonymous Employee (Current Employee)
Matawan, NJ

I have been working at Tata Communications full-time for more than 5 years

ProsThe benefits are good. Ability to telecommute. A very diverse company and most of my colleagues are helpful and work as a team.

ConsToo many layers of management. Very hard to get promoted. Lay-offs were done last year with no knowledge tranfer for many positions and that has been a struggle. Hard to find a true career path for advancement.

Advice to Senior ManagementHopefully there will not be anymore lay-offs any time soon.

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Great CEO, mediocre pay, zero process

Director (Current Employee)
Herndon, VA

I have been working at Tata Communications full-time for more than 5 years

ProsTata Communications has some great strengths -

1. The CEO, Vinod Kumar is a great leader and someone who instills confidence. The company is still loss making (in May 2012) and had just turned EBITDA positive, but the employees are overall hopeful under his leadership that the company will turn the corner before the shareholders lose patience.

2. The Tata group culture is evident with its high standard of ethics and values, though this is clearly stronger in India than in other countries.

3. The company has a great asset base - its cable infrastructure, its infrastructure base in India, its reputation within the service provider community

4. It has some great people, who are largely non-political and whom you feel good about working with.

ConsThe company is struggling with some significant downside risks:

1. The level below the CEO - the top 30 managers of the company (called the G30) are a diverse bunch of people with varying levels of competence, politics and values. There are some solid people who deliver upon what the company was known for and there are some newcomers hired in the last 2 years who have brought in a culture of cutting corners and expediency. This layer is very political, with lots of infighting and good skill in positioning themselves, rather than doing good work.

2. The lack of process is plain to see for anyone. Where there is some process, it seems to have been put in by some evil bumbling bureaucrat - so onerous and misguided, that people mostly look for ways to avoid it. In recent years several senior people have been hired to bring in process rigour, but the lack of process has prevailed - and it seems to be a graveyard for those senior 'business excellence' executives.

3. The salaries are mediocre and pay scales are pegged to the 50th percentile. This may work in India, where the Tata brand is strong and people buy into that as a compensation to lower salaries, but internationally it means that Tata Communications attracts some rather mediocre talent who cling onto the company for dear life

Advice to Senior ManagementSupport the CEO - he needs help and he's the one good chance this company has.
Get back to the old TCL (VSNL International/Teleglobe) culture of getting things done.
Fixing process does not mean hiring another bunch of business excellence people.
The senior leadership need to look around and see which ones are there for the long run and which ones are there for the 'short' ride till the next job.

No, I would not recommend this company to a friend

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Good

Anonymous Employee (Current Employee)
Herndon, VA

I have been working at Tata Communications

ProsFlexible work hours.
Global Exposure
Flat Org
Good Leadership
Focus on Emerging Mkts

Conscompensation packages are not competitive compared to industry standards

Advice to Senior Managementnone

Yes, I would recommend this company to a friend

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Sr. Network Engineer

Director (Current Employee)
Reston, VA

I have been working at Tata Communications

ProsReasonably stable work place long term

ConsLots of people is sr technical positions that do not know what they are doing

Advice to Senior ManagementReplace half of the IP eng team from VP down to engineers in Montreal

Yes, I would recommend this company to a friend

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Tata Communications

Anonymous Employee (Current Employee)
Matawan, NJ

I have been working at Tata Communications

ProsTata Sons is one of the highest integrity and committed parent corporations worldwide. Tata Communications people are excellent to work with.

ConsTata Communications is a young company (2002) with awesome potential as a global player-- but the youth can correlate with lack of rigor and inflexibility all at the same time.

Advice to Senior ManagementListen better

No, I would not recommend this company to a friend

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Flexible environment despite some global uncertainties

Account Manager (Current Employee)
Reston, VA

I have been working at Tata Communications

ProsMy boss is flexible and allows teleworking as long as the job is getting done. The office is business casual and people work flexible shifts as well.

ConsUncertainty in the future of the telecommunications markets are always something to deal with. Senior leadership recognizes the challenges in general. Jobs have left North America for India and more could potentially be transferred. Some of the India based team is very good and others are near "rookie" status that one might expect working with educated, but unfamiliar to business people.

Advice to Senior ManagementKeep the communication intiatives going on business related topics.

Yes, I would recommend this company to a friend

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