Tata Interactive System

  www.tatainteractive.com
  www.tatainteractive.com
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Tata Interactive System Reviews

Updated September 1, 2014
Updated September 1, 2014
47 Reviews
3.1
47 Reviews
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  1.  

    The best place to learn and the best processes ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Instructional Designer  in  Kol (India)
    Former Employee - Instructional Designer in Kol (India)

    I worked at Tata Interactive System full-time for more than 3 years

    Pros

    Amazing people, The best processes (Better than many giants), Clear Focus on Future, Most innovative Learning Solutions, Brilliant Middle Management
    If you like challenges this is the place for you. If you manage to surpass them there will be rewards!

    Cons

    Growth, Project Management, Compensation and Daily Allowances while Travelling.

    Unplanned movement to new territories like School Education hurts Business as usual scenarios.

    Advice to ManagementAdvice

    A small but good company like this, just get a few more people to spread the work load and PMs and resources will have the perfect life. Pay more or be at par with competitors to reduce attrition.

    Recommends
    Positive Outlook
  2.  

    Ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tata Interactive System as a contractor

    Pros

    Fun Atmosphere, Good time off

    Cons

    Low pay, less challenge, less professional

  3.  

    Prospective employees: Do your homework, read the reviews here, and know what you are getting into!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer  in  Mumbai (India)
    Former Employee - Instructional Designer in Mumbai (India)

    I worked at Tata Interactive System full-time for more than 3 years

    Pros

    Tata Interactive Systems has talented people.

    Cons

    Here are my observations:

    Training
    If you do not have a background in instructional design, you will be disappointed because they do not believe in training novices. Instead, they will assign you to a project and expect you to learn on the job, which takes a lot of time. And if there are errors in your storyboard, they will give you a lower rating in your appraisal.

    Culture and People
    It has a bad corporate culture. There is an "old boys’ network" in which comments and suggestions are rejected openly during meetings in your presence. In fact, the old boys do not acknowledge anyone lower than their positions. Even if you have worked with them, they will not exchange pleasantries after a project is over.

    They refer to employees as “resources,” and I heard them say, “Squeeze the resources on the project as much as possible.” Therefore, employees are totally exploited!

    Work-life balance is terrible; the volume of work is more than anyone can manage in a day, and the time you need to spend in office is more than the time spent anywhere in the e-learning industry.

    Work
    [1] Can you imagine that they outline project schedules without involving anyone from the content team? If instructional designers play a significant role in content development, they should be involved. In fact, different units should have a content head who is involved in decision making. Since this is not happening, the clients are promised unrealistic deadlines. For example, is it possible for anyone to finalize a 200-page document written by an Indian subject matter expert in a day, especially if you need to rewrite the entire document because of poor language, lack of clarity, inconsistency, and logical gaps or flaws and if you also need to outline instructional design strategies, conceptualize and write content for the media, and identify pictures from online sources?

    Yes. We were asked to do so, and it worked against them because the quality of the document was poor, so the client was terribly upset. Although the issue was communicated to the senior management before the work started, they ignored it and delivered as per their fictional schedule. Finally, when the senior management did root-cause analysis because of client complaints, they accused the instructional design team for their incompetency. This happens in every project!

    [2] They do not care for innovation and quality. As shared above, they care only for their schedule which is outlined to ensure maximization of profits; however, every project turns out to be a disaster because of the reasons stated above. Further, they are still stuck in the world of vertical tabs, horizontal tabs, click and reveal, etc.—blame the laidback tech team who wants to remain in its comfort zone and who will convey that the content team is not offering innovative solutions! They have incurred loss since the past three years because of their lack of focus on quality and innovation. They need to conduct research on what their competitors are doing. In fact, their competitors are offering innovative solutions and focusing on quality.

    [3] The middle management, junior management, and executives do the same work! Ideally, the middle management should be responsible only for reviews, quality assessments, innovation, and training. But the senior management will not understand why this perspective is important.

    [4] Business plans change frequently because of regular client complaints.

    Performance Appraisal
    The senior management will meet with their favorite middle managers and ask them to rate people below the middle managers. So incorrect ratings are given by middle managers and by senior managers who do not know what a person (being evaluated) has really done! In order to “pass the buck,” project managers give incorrect information about the person to the senior managers, especially if a project has failed because of ineffective planning, unrealistic deadlines, and the lack of focus on quality and innovation, as explained above.

    They should implement a 360-review program and analyze the responses from their employees! Give employees a few opportunities to give feedback on their managers and VPs. When they do so, they may learn why the turnover is so high and why employee morale is so low. They may also learn why from the idealistic maximization-of-profits phase, they are now in the state of loss!

    HR
    The HR group is good, although the grievance policy is a joke! They convey that they take employee grievances seriously, but it totally depends on whether or not the person who has been charged is their favorite. Yes! This is happening in a Tata company!

    Finance
    If you do not understand finance, you should only send emails to the arrogant guy (i.e., the one who manages LTA) in the finance team. If you seek clarity on something verbally, he will speak rudely and humiliate you. Everyone has had similar experiences!

    Company Status
    The cash flow is negative, and the company has experienced loss in the past three years. They are crazily into the cost-cutting phase now.

    Advice to ManagementAdvice

    Read the reviews here, conduct focus group discussions in your training hall with the help of a third-party service provider, provide an opportunity for employees to speak, analyze the information obtained, and bring about the required changes. Change is the essence of life!

    Doesn't Recommend
    Negative Outlook
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  5.  

    Pathetic Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager  in  Mumbai (India)
    Former Employee - Business Manager in Mumbai (India)

    I worked at Tata Interactive System full-time for more than a year

    Pros

    None , at first Tata brand name should have been a pro - but this organization has no Tata values - so it is just for show and branding.

    Cons

    The top of the organization is like a mafia. All the people with cubicle (read - leaders) in an incestuous "i scratch your back you scratch mine" kind of relationship.
    The organization has no long-term growth vision and fast turning into a loss making entity.
    The employees in technical role are made to work insane hours.
    The leadership is uninspiring and retaining there places not because they are capable but because they know how to suck up to the CEO - which tells you the kind of CEO who is there -running the company down.
    They have no Tata values or culture - it is like they work as a separate entity.
    Employees are relieved of their duties without any effort on part of the organization to retain them even if they have good ratings - which shows a complete absence of processes.
    The HR has no power and does as it is told by the incapable leadership.
    All in all - a pathetic organization.

    Advice to ManagementAdvice

    Put some HR Processes in place. Heck! put any processes in place.
    Stop playing politics.
    Stop promoting each other and for once promote some talent.
    Start some internal communication initiative to let employees know what is going on.
    Increase transparency.

    Doesn't Recommend
    Negative Outlook
  6.  

    Superb work culture and amazing people, perfect work and personal life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager  in  Nāgpur, Maharashtra (India)
    Current Employee - Business Development Manager in Nāgpur, Maharashtra (India)

    I have been working at Tata Interactive System full-time for more than a year

    Pros

    superb work culture, flexible timings, the salary structure, the addon training and benifits

    Cons

    product price is not competitive. too expensive for more than 85% clients

    Advice to ManagementAdvice

    create products for small or mid level clients and consider a price revision as the price is too hing

    Recommends
    Positive Outlook
  7.  

    Its been great to work with TATA Interactive Systems. Happy to being a part of Prestigious group TATA.

    Current Employee - Business Development Manager  in  Nāgpur, Maharashtra (India)
    Current Employee - Business Development Manager in Nāgpur, Maharashtra (India)

    I have been working at Tata Interactive System full-time for more than 3 years

    Pros

    1st thing is...Feeling proud to be a part of TATA Group.

    Cons

    To understand wide range of Ideas for more learning experience.

  8.  

    Good place to learn...helpful seniors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer  in  Calcutta (India)
    Former Employee - Graphic Designer in Calcutta (India)

    I worked at Tata Interactive System full-time for more than 3 years

    Pros

    Good pleace to learn...exiting design oppertunity for designers, venturing in to elearning.

    Cons

    Work life balance. Frequent late nights.

    Advice to ManagementAdvice

    -

    Doesn't Recommend
    Neutral Outlook
  9.  

    Quite a Work Opera - with ALL the notes in tow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Instructional Designer  in  Mumbai (India)
    Former Employee - Senior Instructional Designer in Mumbai (India)

    I worked at Tata Interactive System full-time for more than a year

    Pros

    Spunky people: Several there have a flair undeniably unique and a pleasing social countenance

    Work: You learn a whole lot and that learning prods you to look for ways you can change the manner in which things are done

    Brand name: It's the pioneer of e-learning in India. So, you definitely want to enroll in this 'university'. It does look impressive on your resume too.

    Cons

    Project Managers: They manage projects as if they were assembly-line production units.

    Project Management: Some projects qualify as textbook examples of how NOT to manage a project. The concept of night and day has yet to be noticed.

    Old is Gold: Yes, the more experienced do know their jobs - no question about that. But that does not mean the new ones are Alices in Wonderlands! Just because "I have been doing that that way for so many years." does not mean "that way" is the best!

    No alignment of talent with projects: If you are free, three or four PMs will fight over you not because you are thee one for their projects, but because everyone else is overloaded!

    Love for calls: If you love to stay back in office and stay silent on a call, you are guaranteed the blessing of the management no matter how stupid your body of work may be.

    Yet, I'll recommend the company only because of the few who really get the job done there. Their work ethics are impeccable.

    Advice to ManagementAdvice

    None. Evidently the business and work model as is works well. So it's certain that the model will not be touched.

    Recommends
    Neutral Outlook
  10.  

    It was a learning experience

    Former Employee - Technical Associate  in  Mumbai (India)
    Former Employee - Technical Associate in Mumbai (India)

    I worked at Tata Interactive System as a contractor for less than a year

    Pros

    Excellent working environment and cooperative colleague.

    Cons

    Sometimes the deadlines are hilarious.

    Advice to ManagementAdvice

    Please never ever try to change the current working environment. Its awesome.

    Positive Outlook
  11.  

    Great learning experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tata Interactive System

    Pros

    Good people to work with. You get to work with people who are best in the industry.

    Cons

    Growth opportunities are little hard to come by.

    Recommends
    Positive Outlook

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