Td Bank Na

www.tdbank.com
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Td Bank Na Reviews

Updated February 26, 2015
Updated February 26, 2015
91 Reviews
3.1
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Td Bank Na President and CEO Bharat B. Masrani
Bharat B. Masrani
34 Ratings

Review Highlights

Pros
  • Also, part-timers get health benefits and paid time off as well (in 9 reviews)

  • Good benefits including a lot of time off (in 5 reviews)


Cons
  • Some of the challenges of working for TD is that you will be very overworked, forget about the work life balance (in 5 reviews)

  • Long hours can also be draining especially when there's an unexpected issue at the end of the work day (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Progressive dynamic culture with lots of development opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Mount Laurel, NJ
    Current Employee - Financial Services Representative in Mount Laurel, NJ

    I have been working at Td Bank Na full-time (more than a year)

    Pros

    I love that they sincerely give you opportunities to grow. The call center is very demanding and goal oriented. But good performance is recognized and rewarded.

    Cons

    The pay is subpar until you get to management level. And its very hard to get time off scheduled.

    Advice to ManagementAdvice

    Advocate for better time off policies and better work life balance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Centralized resources representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ

    I worked at Td Bank Na full-time (more than 3 years)

    Pros

    the people were great. call centers can be tough and there was always help.

    Cons

    sales killed the customer service environment. if you don't make your quota you got demoted.

    Advice to ManagementAdvice

    happy employees equal happy customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at Td Bank Na full-time (more than a year)

    Pros

    Laid back, sense of community, good co workers, every positive thing is magnified, adavancement opportunity

    Cons

    Weekends, Pay was definitely below the industry, Penny Bags

    Advice to ManagementAdvice

    Never had any issues with that. All my managers were great

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Internal Audit Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Audit Senior Associate in Mount Laurel, NJ
    Current Employee - Internal Audit Senior Associate in Mount Laurel, NJ

    I have been working at Td Bank Na full-time (less than a year)

    Pros

    Good work environment
    Lots of work (Audits, SOX, regulatory findings remediation, etc)

    Cons

    Systems are a little outdated (still on Lotus Notes)
    Don't expect too much help from other co-workers (very busy environment)

    Recommends
    Neutral Outlook
  6.  

    Great, cause I was always able to deliver the best customer service experience for the customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in New York, NY
    Former Employee - Teller in New York, NY

    I worked at Td Bank Na full-time (more than a year)

    Pros

    The benefits, leadership and you have to be able to multi-task, always willing to learn new methods and procedures, as well be able to be a team player and work together to help the customer. Always be able to listen and open minded to new ideas and new protocols to learn something different. There is always room for growth but it is always up to you and your member of management.

    Cons

    I always say that if you have a job it don't matter about the cons cause you are there do a job and you always put your best effort in and try not to focus on the con always put your best foot forward.

    Advice to ManagementAdvice

    Not at all, I would only say maybe if they can be more open minded to listen sometimes it can be busy and its tough for them to listen but on slow days they are always to listen.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Financial Services Representative I, NJ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative
    Current Employee - Financial Services Representative

    I have been working at Td Bank Na full-time (more than a year)

    Pros

    Flexible scheduling
    Amazing atmosphere
    Great room for advancment
    Amazing business model

    Cons

    Open 7-days
    Work many Federal Holidays
    Customers always expect to get their way thanks to Commerce's old business practices

    Advice to ManagementAdvice

    Keep up the good work, but senior management needs to stop shuffling people around. Also GIVE UP ON ROAR.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Account Adjustor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Adjuster/Loss Mitigator in Port Saint Lucie, FL
    Current Employee - Account Adjuster/Loss Mitigator in Port Saint Lucie, FL

    I have been working at Td Bank Na full-time (more than 3 years)

    Pros

    8am to 5pm with 1 hour for lunch. No weekends and every holiday off.

    Cons

    Poor HR department, was impossible to contact the correct HR rep for the area I was in. Very departmentalized employees often do not know what dept to contact and who to speak with. Worst pay I ever received. very under paid so good talent is hard to find and keep.

    Advice to ManagementAdvice

    Pay employees more to keep talent. Let each employee know there individual HR rep. Send them to meet the employees the are responsible for representing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    It could have been better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Td Bank Na full-time (more than a year)

    Pros

    The amount of PTO days provided and the health insurance options were good. In general, most work was not micromanaged by supervisors. Had the ability to listen to music while working. Culturally diverse company.

    Cons

    Too customer focused and not focused enough on making the employees happy. Not much room for advancement. Training of new hires is incomplete and often not consistent among everyone. Managers are ill prepared for people with learning disabilities.

    No opinion of CEO
  10.  

    Not bad, excellent company to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Td Bank Na

    Pros

    Company is growing by the second opening new opportunities for internal growth. Very easy to move in the company if motivated.

    Cons

    Hours and days can be very challenging with other responsibilities such as school, kids etc.

    Internal promotion compensation sucks.

    Advice to ManagementAdvice

    Stop offering external candidates higher base salary when you don't know what to expect. Treat internals candidates like your kids.

  11.  

    Roller-coaster Ride!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in New York, NY
    Former Employee - Financial Services Representative in New York, NY

    I worked at Td Bank Na full-time (more than a year)

    Pros

    TD provides you with a great learning opportunity in terms of work with a tremendous potential for growth as it is the fastest growing bank in North America. I got promoted twice within a period of ten months only. Although there are people still in the same role as they were when I first joined which means that if you work hard you get rewarded regardless of the number of years you put in. Not a lot of sales pressure - better than Chase or any other bank. Flex schedule which makes work-life balance great! Competitive compensation which gets better at every level + the level of experience. Up to 4.5% employer contribution to 401(k) after the first full year of employment, sick leave, region wise competitions and recognition for top performers. Volunteering opportunities. Annual employee appreciation week celebrations + free gifts. Initiative and leadership skills get appreciated.

    Cons

    Work can get tiring and monotonous. Branch management is usually overwhelmed with the work load to pay attention to individual employees. Systems are slow and may get frustrating at times. Still not technologically par with Chase or Citibank but things are getting better everyday. Can get very tiring.

    Advice to ManagementAdvice

    Pay attention to employees individually. There needs to be a lot more coaching specially for tellers who have been in the same position forever in terms of their career path.

    Recommends
    Positive Outlook
    Approves of CEO

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