Td Bank Na Reviews

Updated September 16, 2014
Updated September 16, 2014
82 Reviews
3.1
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Td Bank Na President and CEO Bharat B. Masrani
Bharat B. Masrani
30 Ratings

Review Highlights

Pros
  • Also, part-timers get health benefits and paid time off as well (in 7 reviews)

  • Good benefits including a lot of time off (in 5 reviews)


Cons
  • Some of the challenges of working for TD is that you will be very overworked, forget about the work life balance (in 4 reviews)

  • Long hours can also be draining especially when there's an unexpected issue at the end of the work day (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Roller-coaster Ride!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  New York, NY
    Former Employee - Financial Services Representative in New York, NY

    I worked at Td Bank Na full-time for more than a year

    Pros

    TD provides you with a great learning opportunity in terms of work with a tremendous potential for growth as it is the fastest growing bank in North America. I got promoted twice within a period of ten months only. Although there are people still in the same role as they were when I first joined which means that if you work hard you get rewarded regardless of the number of years you put in. Not a lot of sales pressure - better than Chase or any other bank. Flex schedule which makes work-life balance great! Competitive compensation which gets better at every level + the level of experience. Up to 4.5% employer contribution to 401(k) after the first full year of employment, sick leave, region wise competitions and recognition for top performers. Volunteering opportunities. Annual employee appreciation week celebrations + free gifts. Initiative and leadership skills get appreciated.

    Cons

    Work can get tiring and monotonous. Branch management is usually overwhelmed with the work load to pay attention to individual employees. Systems are slow and may get frustrating at times. Still not technologically par with Chase or Citibank but things are getting better everyday. Can get very tiring.

    Advice to ManagementAdvice

    Pay attention to employees individually. There needs to be a lot more coaching specially for tellers who have been in the same position forever in terms of their career path.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Good Place...Others Are Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Orlando, FL
    Former Employee - Customer Service Representative in Orlando, FL

    I worked at Td Bank Na part-time for more than a year

    Pros

    Attainable sales goals compared to other retail banks. The culture is somewhat inclusive for a company of its size. Showing a little drive goes a long way. I was able to be promoted 3 positions while working for 2 years.

    Cons

    The bank is vastly different from region to region do to all the mergers; they all have different ways of doing things! Pay was marginal compared to other retail banks. Holidays were irritating. You get half of the regular holidays everyone else has off and you have to use your own PTO as vacation time or you're not paid for a full week.

    Advice to ManagementAdvice

    You're a top rated bank and you always boast your profit YOY...give your employees a paid holiday or two, I promise it'll boost moral. Focus on streamlining processes between the acquired regions

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    TD Bank, N.A. is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Loan Administrator  in  Cherry Hill, NJ
    Current Employee - Small Business Loan Administrator in Cherry Hill, NJ

    I have been working at Td Bank Na full-time for more than 8 years

    Pros

    TD Bank provides a competitive salary, excellent "paid time off" policy, and great medical benefits.

    Cons

    Depending on which department you work in, personal career growth may seem very limited. Promotions tend to occur only to the higher qualified; even if you have a longer work experience in that field. Training could always stand room for improvement as TD Bank continuously grows.

    Advice to ManagementAdvice

    Overall, TD Bank is a great place to work. However; with more personal career growth options made available, more opportunities to get promotions, and in some cases a more in-depth training, TD Bank will surely continur to prosper and grow.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Fine place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Td Bank Na full-time for more than a year

    Pros

    TIME OFF is good and flexible time

    Cons

    People you work with are not always the best but there is opportunity to grow

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Very pushy with sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller II
    Current Employee - Teller II

    I have been working at Td Bank Na part-time for more than 3 years

    Pros

    Lots of paid time off

    Cons

    Short staffed and overworked.

    Disapproves of CEO
  7.  

    America's Most Inconvenient Bank

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Td Bank Na

    Pros

    Decent benefits. Good air conditioning in all the offices I worked in. Free lolipops. That might seriously be the best I can say for this place.

    Cons

    This place is not for people who actually wish to get any real work done on a daily basis. They may be open seven days a week, but they are not there to work for the customers. Getting anything other than deposits done at this bank takes an act of congress, and usually falls through anyway. Very poor technology, communication, and no sense of urgency to the needs of their customers.

  8. 1 person found this helpful  

    Sales changed the call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Centralized Resource Team  in  Mount Laurel, NJ
    Former Employee - Centralized Resource Team in Mount Laurel, NJ

    I worked at Td Bank Na full-time for more than 3 years

    Pros

    Employee benefits, Pto and structure are ok. Busy and fast paced. Reasonable break rooms. The overall company is only as good as the department you work for. The people were really nice personally but working there became rough.

    Cons

    Little room for growth unless you meet your sales goals. it's all about sales and money. If your numbers aren't there you mean nothing. Customer service is only about sales not the customer. Exec's get richer but forget the front line employees answering calls.

    Advice to ManagementAdvice

    if you want your "WOW" service to be legendary, you should "WOW" your employee. remember the small banks made you the big bank you are today.

    No opinion of CEO
  9.  

    I really enjoyed working in customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Td Bank Na

    Pros

    Great sales incentives if goals were met. Free food.

    Cons

    Repetitive , back to back calls with no rest in between.

    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II  in  Manahawkin, NJ
    Current Employee - Customer Service Representative II in Manahawkin, NJ

    I have been working at Td Bank Na full-time for more than a year

    Pros

    Room for advancement, Good Benefits, Coaching to make you succeed , Continuous training to help you do your job better

    Cons

    Open 7 days, take taxes out of quarterly bonus....should let employee decide if they want that up front or when they do their own taxes

    Recommends
  11.  

    Good training, not very flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Teller
    Former Employee - Customer Service Representative/Teller

    I worked at Td Bank Na part-time for more than a year

    Pros

    - Paid training
    - 401k is pretty good
    - I happened to work with some of the best people
    - Sales revenue related incentive pay

    Cons

    - Not very flexible due to understaffing
    - Sales goals are too high to begin with but increase every so often
    - Open on Saturdays and Sundays (not for everyone)
    - Poor pay
    - Health benefits are expensive

    Recommends
    Neutral Outlook
    Approves of CEO

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