Teavana

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Teavana Reviews in Los Angeles, CA

All Employees Current Employees Only

1.0 1 reviews

46% Approve of the CEO

Teavana CEO Andrew T. Mack

Andrew T. Mack

(84 ratings)

Review Highlights

Pros
  • Also unlimited free tea while on the clock is an awesome perk as well(in 100 reviews)

  • learn a lot about different types of tea(in 18 reviews)


Cons
  • If you have a shred of intelligence, the mind-numbing sales process will drive you crazy(in 38 reviews)

  • Sales goals are a joke in some locations and the rewards you get are not worth mentioning(in 29 reviews)

1 Employee Review Back to all reviews
Relevance Date Rating
in
    • No Opinion of CEO

     

    High pressure sales made working there horrible

    Anonymous Employee (Former Employee) Los Angeles, CA

    ProsYou can drink all the tea you want for free while working.

    ConsEvery employee is required to memorize a script and stick to it, NO MATTER WHAT! You are expected to take EVERY customer through a tour of the store that begins with the most expensive item in the store (the cast iron tea set), and and ends up at the counter with the employee pouring tea into a 1 pound container and pushing up to 5 times (it's in the manuel that people need to hear new information 5 times) to get them to purchase so that they can save a whole 10%. You want to save money, right? We were required to say that too.

    Advice to Senior ManagementStop forcing employees and customers to take the scripted tour of the store that pushes high priced items. Stop forcing employees to push the 1 pound tin which degrades customers that either don't want to or can't afford to spend over $100 for tea.

    No, I would not recommend this company to a friend

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