Teavana Reviews

Updated August 27, 2014
Updated August 27, 2014
291 Reviews

2.6
291 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Teavana CEO Andrew T. Mack
Andrew T. Mack
91 Ratings

Review Highlights

Pros
  • Also unlimited free tea while on the clock is an awesome perk as well (in 100 reviews)

  • got to learn a lot of interesting facts about tea (in 19 reviews)


Cons
  • If you have a shred of intelligence, the mind-numbing sales process will drive you crazy (in 38 reviews)

  • Sales goals are a joke in some locations and the rewards you get are not worth mentioning (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Concept, Where Next?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate
    Current Employee - Corporate

    I have been working at Teavana full-time

    Pros

    Creative culture, flex hours, great co-workers, high quality standards.

    Cons

    The recent acquisition by Starbucks poses a great challenge as staff adjust to the next work culture. The corporate office is combining with Starbucks, which is actually a benefit if you live in Seattle.

    Advice to ManagementAdvice

    Keep Teavana moving in a tea specific direction, and let the concept maintain a unique retail perspective from what Starbucks already does so well.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Pleasant and Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Boston, MA
    Current Employee - Barista in Boston, MA

    I have been working at Teavana part-time for more than a year

    Pros

    Drinking all the teas, health conscious ideas, friendly co-workers, fun work goals, presenting teas to customers, helping others feel good/better, understanding and appreciative management.

    Cons

    Limited scheduling and no room for advancement. (These are only because as a barista you have limited hours and can not advance unless you are also a sales associate. It is my own decision to leave the sales to the sales associates and focus on making the best samples, customer teas, cleaning, and stocking.) The pay isn't high, but the work isn't hard.

    Advice to ManagementAdvice

    Knowing not everyone will buy everything, being reasonable with store goals, and appreciating staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead  in  Cleveland, OH
    Current Employee - Team Lead in Cleveland, OH

    I have been working at Teavana part-time for more than a year

    Pros

    Owned by Starbucks, provides great health benefits even for part time employees. Company is rapidly expanding so there are a lot of opportunities for moving up.

    Cons

    How many hours you work are based on your sales performance and you are on commission so if you are uncomfortable with sales, you may want to look elsewhere.

    Advice to ManagementAdvice

    It would be nice to still get commission even if you don't make your goal

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great. The people are super nice and friendly. Everyone is devoted and dedicated to the brand and comapny

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Allocator  in  Atlanta, GA
    Former Employee - Allocator in Atlanta, GA

    I worked at Teavana full-time for more than a year

    Pros

    Dedicated workers. Everyone is passionated about the brand of Teavana. Great energy around the company. Have a mock store in the corporate office, so you get to drink free tea all day,

    Cons

    VP's are leaving frequently
    Workers are quitting frequently due to the lack of supervising

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Amazingly fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Salt Lake City, UT
    Current Employee - Team Member in Salt Lake City, UT

    I have been working at Teavana part-time for less than a year

    Pros

    All you can drink tea while you work, employee discount, bonus incentives, and an all around fun environment to work in. If you love talking to people, making sales and amazing tea this is the place for you.

    Cons

    Hours are determined by sales and pay is relatively low if you don't bonus.

    Positive Outlook
    Approves of CEO
  7.  

    Funniest job ever!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Teavana

    Pros

    Great people, interesting product, family like team, friendly high energy environment, delicious cups of tea! The best part time job I ever had!

    Cons

    Does not pay much (literally the only con) I know I need 20 words but sorry not many cons for teavana!

    Advice to ManagementAdvice

    Thanks for caring about your team, keep it up!

  8.  

    Amazing, feels like a second home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Team Member  in  New York, NY
    Current Employee - Team Member in New York, NY

    I have been working at Teavana part-time for less than a year

    Pros

    Great Environment, Dream Management, Bonus Checks

    Cons

    Success in the company is solely based on sales per hour. Must be a proficient sales associate

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun and challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Teavana full-time for more than 3 years

    Pros

    Great area manager very supportive.

    Cons

    Company takes time about promoting.

    Advice to ManagementAdvice

    Promote

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Lots of area for opportunity, fun job! Great experience so far"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Oshawa, ON (Canada)
    Current Employee - Manager in Oshawa, ON (Canada)

    I have been working at Teavana full-time for more than a year

    Pros

    Rapid growth, leadership conferences, flights to Atlanta, Georgia, benefits"

    Cons

    There is regular commission sales pressure.

    Advice to ManagementAdvice

    Take time to drink tea.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The best job Ive ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  New York, NY
    Current Employee - General Manager in New York, NY

    I have been working at Teavana full-time for more than a year

    Pros

    This has to be the only retail company on earth that promotes so quickly and really takes care of their employees. How many people can say they've met with the CEO of their company on more than one occasion, and I only work in a store, nowhere near the corporate offices.

    Cons

    there are absolutely none. you work hard, you get rewarded, period.

    Recommends
    Approves of CEO

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