Teavana Reviews

Updated July 28, 2015
4 reviews filtered by
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1.9
Recommend to a friend
Approve of CEO
Teavana CEO Andrew T. Mack
Andrew T. Mack
2 Ratings

Pros
  • Also unlimited free tea while on the clock is an awesome perk as well (in 110 reviews)

  • got to learn a lot of interesting facts about tea (in 22 reviews)

Cons
  • Sales process could use reworking (in 44 reviews)

  • You expect to make your sales goals (in 40 reviews)

More Pros and Cons

4 Employee Reviews

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  1. Pushy sales tactics, underpaid associates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder in Richmond, VA
    Former Employee - Keyholder in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana part-time

    Pros

    Unlimited free tea during your shift, free swag sometimes.

    Cons

    Underpaid for expectations of sales volume; bonus structures are bogus and difficult to achieve even in the highest traffic malls

    Advice to Management

    Pay associates a better hourly wage to retain talent, restructure sales tactics (you come off as really pushy if you follow the prescribed sales techniques)


  2. Incredibly Stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Richmond, VA
    Former Employee - Team Member in Richmond, VA
    Doesn't Recommend
    No opinion of CEO

    I worked at Teavana part-time (Less than a year)

    Pros

    I genuinely liked my coworkers, they were great and hardworking people. Free tea while working was fantastic!

    Cons

    The amount of pressure and stress put on achieving sales goals was ridiculous considering the wage paid. We were asked to lie to customers and use sales techniques that I found to be pushy and obnoxious.


  3. Helpful (1)

    Not my cup of tea

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Richmond, VA
    Former Employee - Assistant General Manager in Richmond, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Teavana full-time (Less than a year)

    Pros

    Complimentary tea, weekly pay, high-end shopping environment

    Cons

    Substandard working conditions, poor training program, unprofessional work behavior, favoritism shown from upper management to sales associates, insubordination, unobtainable sales goals, need I say more?...the list goes on...

    Advice to Management

    Treat all employees with dignity and respect, have a professional work environment where employees look forward to coming to work everyday


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  5. Started off great, ended with no real explaination

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Richmond, VA
    Former Employee - Team Lead in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Teavana full-time (More than a year)

    Pros

    Drinking tea and...well that's all.

    Cons

    The horrible sales pitches, the ridiculous schemes...its just bad vibes all around.

    Advice to Management

    Try treating employes and customer like actual people instead of sheep.



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