Techcess Group

  www.techcessgroup.com
Work in HR? Unlock Free Profile

Techcess Group Reviews

5 Reviews

2.9
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Hugh Sazegar
4 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good Place to advance your Career, With Honest Hard working people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Houston, TX
    Former Employee - Systems Administrator in Houston, TX

    Pros

    Techcess Group is a company full of hard working people, from employees to management. The management team if fair and honest with employee's. If an employee shows the proper initiative the company will reward them with advancement.

    Cons

    Like any small business that is in a competitive environment they must attempt to squeeze every bit of productivity out of each employee. There is not always a clear focus on priorities.

    Advice to ManagementAdvice

    Choose what areas of the industry that you would like to focus on and tackle that portion of the business. Focus investment of your time and money.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    I learned a lot and was able to build the foundation of a great career at Techcess Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Houston, TX
    Former Employee - Systems Administrator in Houston, TX

    Pros

    Techcess Group has a fast-paced work environment with a wide variety of clients, so technical employees get to work with a broad range of technologies. Whereas some companies will "compartmentalize" their employees (i.e. one person only does Citrix, one person only does Exchange, etc.), Techcess Group encourages its employees to learn as much about as many technologies as possible, and they even reimburse certification exam fees. Over six years at Techcess Group I became proficient with many different technologies and earned a long list of certifications, and as I grew the company kept pace with promotions and salary increases. If you want to grow both technically and professionally, and you're willing to work hard, Techcess Group is the place to do it.

    Cons

    The benefits aren't great, though that's to be expected at a small company. Management can be a bit overbearing at times. Higher-level technical staff are expected to work a lot of evening and weekend hours, though that's a given for IT staff at any company. The workload is very high, and the sales team often makes big promises to clients; the result is a high-pressure, high-stress environment.

    Advice to ManagementAdvice

    The helpdesk is the front line and is the way most clients interact with the company, so it's important that the helpdesk staff be both professional and technically proficient. In fact, since the core business of Techcess Group is providing IT services, it's important that the technical staff all be both professional and technically proficient. Cutting costs on the technical side in order to bolster the sales and marketing budget or to continually find new products to sell has in the past been detrimental to the quality of the company's core business. On the sales side, Techcess needs to listen to a client's needs and work with them to build a solution that accomplishes their goals within their budget; I know of at least one client that went with another provider after Techcess kept trying to convince them of the solution they needed rather than working with them to develop a solution together.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great employees, management could use some work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support Specialist  in  Houston, TX
    Former Employee - IT Support Specialist in Houston, TX

    Pros

    Great learning opportunity. You will learn a lot working here.

    Cons

    Management doesn't seem to know how to run a company. They give no thanks to their employees and salaries are very low.

    Advice to ManagementAdvice

    Pay more attention to your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Company that lacks strong management, yet showcases it self on that misconception.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Houston, TX
    Current Employee - Sales in Houston, TX

    Pros

    Exposure to fast paced environment. Training is available is you shout out loud enough. The technicians are professional, and the architects are top notch, plus the sales team (with the exception of the VP) is hungry and driven.

    Cons

    Management (H&H) is completely micromanaged driven , and live in an ivory castle when it comes to suggestions. Management thrives on intimidation and fear to drive performance. Multiple events of shouting occurred, where vulgarities were exchanged. Hostile work environment.

    Advice to ManagementAdvice

    Do a hard core reboot of the Sales VP, and go back to soft skills training. (Liability to lawsuits are imminent at this rate.) Then again, they are not listening so this section is futile to their deaf ears.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great First IT Job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server Specialist  in  Houston, TX
    Current Employee - Server Specialist in Houston, TX

    Pros

    The best reason to work for Techcess is if you are fresh out of college or no college degree but want the experience of getting into the IT field. Techcess exposes you to so much technologies at such a fast pace. You will learn faster than in an Enterprise environment. You will have a team that are all Jack of All Trades except Management.

    Cons

    Management communication is null and void. Great Techs do not equal great Managers. The Managers and Execs do not communicate information well. You will be told negative stuff all the time with no positive marks.

    Advice to ManagementAdvice

    Learn how to motivate and communicate better! Learn to evaluate skills better as better to get employees in the right position. Create a better environment of trust and that you will listen to employees suggestions.

    Doesn't Recommend

Worked for Techcess Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.