Techcess Group

  www.techcessgroup.com
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Techcess Group Reviews

Updated Feb 23, 2014

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All Employees Current Employees Only

2.8 5 reviews

50% Approve of the CEO

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Hugh Sazegar

(4 ratings)

40% of employees recommend this company to a friend
5 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good Place to advance your Career, With Honest Hard working people

    Systems Administrator (Former Employee) Houston, TX

    ProsTechcess Group is a company full of hard working people, from employees to management. The management team if fair and honest with employee's. If an employee shows the proper initiative the company will reward them with advancement.

    ConsLike any small business that is in a competitive environment they must attempt to squeeze every bit of productivity out of each employee. There is not always a clear focus on priorities.

    Advice to Senior ManagementChoose what areas of the industry that you would like to focus on and tackle that portion of the business. Focus investment of your time and money.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    I learned a lot and was able to build the foundation of a great career at Techcess Group

    Systems Administrator (Former Employee) Houston, TX

    ProsTechcess Group has a fast-paced work environment with a wide variety of clients, so technical employees get to work with a broad range of technologies. Whereas some companies will "compartmentalize" their employees (i.e. one person only does Citrix, one person only does Exchange, etc.), Techcess Group encourages its employees to learn as much about as many technologies as possible, and they even reimburse certification exam fees. Over six years at Techcess Group I became proficient with many different technologies and earned a long list of certifications, and as I grew the company kept pace with promotions and salary increases. If you want to grow both technically and professionally, and you're willing to work hard, Techcess Group is the place to do it.

    ConsThe benefits aren't great, though that's to be expected at a small company. Management can be a bit overbearing at times. Higher-level technical staff are expected to work a lot of evening and weekend hours, though that's a given for IT staff at any company. The workload is very high, and the sales team often makes big promises to clients; the result is a high-pressure, high-stress environment.

    Advice to Senior ManagementThe helpdesk is the front line and is the way most clients interact with the company, so it's important that the helpdesk staff be both professional and technically proficient. In fact, since the core business of Techcess Group is providing IT services, it's important that the technical staff all be both professional and technically proficient. Cutting costs on the technical side in order to bolster the sales and marketing budget or to continually find new products to sell has in the past been detrimental to the quality of the company's core business. On the sales side, Techcess needs to listen to a client's needs and work with them to build a solution that accomplishes their goals within their budget; I know of at least one client that went with another provider after Techcess kept trying to convince them of the solution they needed rather than working with them to develop a solution together.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great employees, management could use some work.

    IT Support Specialist (Former Employee) Houston, TX

    ProsGreat learning opportunity. You will learn a lot working here.

    ConsManagement doesn't seem to know how to run a company. They give no thanks to their employees and salaries are very low.

    Advice to Senior ManagementPay more attention to your employees.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great First IT Job.

    Server Specialist (Current Employee) Houston, TX

    ProsThe best reason to work for Techcess is if you are fresh out of college or no college degree but want the experience of getting into the IT field. Techcess exposes you to so much technologies at such a fast pace. You will learn faster than in an Enterprise environment. You will have a team that are all Jack of All Trades except Management.

    ConsManagement communication is null and void. Great Techs do not equal great Managers. The Managers and Execs do not communicate information well. You will be told negative stuff all the time with no positive marks.

    Advice to Senior ManagementLearn how to motivate and communicate better! Learn to evaluate skills better as better to get employees in the right position. Create a better environment of trust and that you will listen to employees suggestions.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Company that lacks strong management, yet showcases it self on that misconception.

    Sales (Current Employee) Houston, TX

    ProsExposure to fast paced environment. Training is available is you shout out loud enough. The technicians are professional, and the architects are top notch, plus the sales team (with the exception of the VP) is hungry and driven.

    ConsManagement (H&H) is completely micromanaged driven , and live in an ivory castle when it comes to suggestions. Management thrives on intimidation and fear to drive performance. Multiple events of shouting occurred, where vulgarities were exchanged. Hostile work environment.

    Advice to Senior ManagementDo a hard core reboot of the Sales VP, and go back to soft skills training. (Liability to lawsuits are imminent at this rate.) Then again, they are not listening so this section is futile to their deaf ears.

    No, I would not recommend this company to a friend

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