Ted Baker London Reviews

Updated August 19, 2015
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3.4
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Recommend to a friend
Approve of CEO
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Raymond Stuart Kelvin
12 Ratings

Pros
  • The best reasons to work for Ted are obviously the clothes (in 11 reviews)

  • Great uniform allowance and staff discount policy (in 5 reviews)

Cons
  • It involves a lot of hard work which I love (in 4 reviews)

  • Bad management, discount, work load, environment is very high school (in 3 reviews)

More Pros and Cons

59 Employee Reviews

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  1. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ted Baker London full-time

    Pros

    Great upper management. Flexible schedule. Work life balance

    Cons

    You are "highly encouraged" to wear the clothing. The clothes are great but you have to purchase them. Although you do get a discount.

    Advice to Management

    Discount clothes at a higher rate, or provide free wardrobe pieces


  2. Helpful (1)

    Great Company/Operations Need Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    75% discount on clothes (Uniform)

    Cons

    Management is horrible. Associates tend to be on the snarky side.

    Advice to Management

    Being rude to staff doesn't help morale. Your communication needs work. The negativity and disrespect trickles down to the rest of the staff.


  3. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Jose, CA
    Former Employee - General Manager in San Jose, CA
    Recommends
    Approves of CEO

    I worked at Ted Baker London (More than a year)

    Pros

    Nice clothes, Good discount, great work life balance

    Cons

    You are "highly encouraged" to wear the clothes, but you have to buy them


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional/Clientele Specialist in Oceanside, NY
    Former Employee - Sales Professional/Clientele Specialist in Oceanside, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ted Baker London (Less than a year)

    Pros

    Awesome management great benefits, awesome coworkers paid time off

    Cons

    Nothing bad to say they were great to me but time to move on

    Advice to Management

    Keep doing what your doing it's a great way to encourage associates


  6. Great company. Horrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ted Baker London (Less than a year)

    Pros

    Employee discount; Fifth Ave. location. Room for growth.

    Cons

    Most managers are condescending and self-serving. General manager sets the tone. Employees feel as if they have no advocate.

    Advice to Management

    As much attention as you give to corporate visits, sales goals and visual standards, invest some of that energy into employee well being. People are very unhappy.


  7. Helpful (1)

    Great style but Make sure not to work in a Bloomingdale's if you choose Ted!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Sherman Oaks, CA
    Current Employee - Sales Associate in Sherman Oaks, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ted Baker London full-time (Less than a year)

    Pros

    Experience on your resume, More spirit/style/theme than your average retail job, Occasional surprises, The clothing is great Discount is good (but very situational)

    Cons

    Working in a Bloomingdale's reduces the Ted feel to the job and environment, Management is concerned more about how they look towards upper management rather than as a team, Better Discount within Bloomingdale's is restricted on certain colors, Everybody's concerned about their own work Moving up in the company isn't always offered, Having managers work over you that don't work as hard but still get their check cut, Respect and recognition have been an issue for me, even as the strongest seller, Working with Bloomingdale's clientele, management, and just being inside the department store can really become a burden

    Advice to Management

    Talk to your employees about growth within, show encouragement/recognition when tasks completed


  8. Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ted Baker London full-time

    Pros

    great benefits, great clothing allowance, good initial training.

    Cons

    You are expected to work 40+ hrs. Upper Management is very nasty. Expectations are very high especially when you may be the only manager available in a month. No work life balance. They write you up for everything opposed to try and coaching you. High associate turn over

    Advice to Management

    invest in your team. Listen with an open mind. Find solutions instead of replacing everyone. Hire managers with specific roles. Don't talk down or cuss at your staff


  9. Not so good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Doesn't Recommend

    Pros

    Good discount and great working at bloomingdales..................................................................

    Cons

    Bloomingdales Ted Baker Manager micro manages too much...............

    Advice to Management

    To upper management, to understand what you're store manager is doing and how SHE is operating.


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ted Baker makes beautiful clothing collections but that about it.

    Cons

    This was one of the worst retailers that I have ever worked for. It all starts from the top, the West Coast area manager hires most of her friends to work in upper management. Most of the floor managers do not have management experience. Management could care less about there employees growth with the company. Miscommunication is always an issue. If you ever have an issue don't rely on hr to help you their just as disorganized.Their is no structure what so ever. A lot of drama and pettiness among managers.This company has such poor morale I wouldn't recommend anyone to work for them.

    Advice to Management

    Upper management needs to be educated on what it really means to run a business.


  11. Up and down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The clothing is amazing and the stores are a great place to network with people in the city. If you can stay long enough the name will look great on your resume. Stores have a very loyal clientele.

    Cons

    There is no structure with management. The way the inner business runs with things like client holds, alterations and shipping client purchases are a mess and cause delays and client issues. You have to pay for your clothing allowance and you barley get a lot to begin with. Growth happens rarely. And managers care more about themselves them assisting and helping there associates. The commission structure for the soho store is crap, and all managers in all the stores have to sell and hit an ADH. Which is anoying when there is barly any traffic during the week, and the weekends are overloaded with part timers that are trying to hit there sales goals. Basically there are to many fish swimming in one small fish bowl. Managers do not train you for anything and you are expected to just learn from other employees.

    Advice to Management

    Get more organized with all in store operations. Learn product knowledge so you can train your employees. Stop overloading with sale associates on the sales floor it takes away sales from commissioned employees. And if your going to make people pay for the clothing stop being so cheap about 2 pants two shirts and a jacket isn't enough for an employee pushing 40 hours a week.



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