TeleTech Reviews in Denver, CO Area

Pros

underground parking, onsite cafeteria, smart co-wokers and fair mid-level managers

Cons

senior management incapable of making a business plan and sticking to it; ineffective in communicating with staff;

Advice to Senior Management

senior management incapable of making a business plan and sticking to it; ineffective in communicating with staff;

Pros

It is a good place to get experience. They throw you right into the thick of things and let you learn hands on.

Cons

You are overworked and treated poorly. It is very dynamic and turnover is very discouraging. Senior level employees are always looking for someone better to go.

Advice to Senior Management

Treat your employees better and you will retain more of them. If you don't care you will always have the high turnover rate that you currently have.

Pros

Nice building. Underground parking. Friday grills in the courtyard are nice.

Cons

Terrible experience overall. Company functions only to serve interests of the CEO/Founder and Vice-Chairman. No guiding strategy, no leadership.

Advice to Senior Management

Remove Ken as CEO. Learn what real leadership is and work to develop. Don't celebrate boorish behavior.

Pros

Dynamic Environment. Fast Pace, Heated garage, lots of nice people,

Cons

If you are working in the wrong department, or under the wrong person, life can be very ugly. Everything can get very personal from where you sit to your performance review.

Advice to Senior Management

It is more important about who or whom you are working with (for), not about where you are working at. Too bad it is sad to see good people are leaving and"great person" got promoted.

Pros

State of the art technology

Cons

Employee burnout; high expectations with poor support

Advice to Senior Management

Treat employees better

Pros

Some flexibility and some really good people work there.

Cons

No documented processes, no consistancy, no communication and mangerrs that just do whatever they want and blame others. If you get one of the bad managers you are just wasteing your time. No accountibility on senior managers

Advice to Senior Management

Really???? What makes you think you can treat people this way.....

Pros

I have learned a lot working for a multi-national, traning is limited, they can throw you in the fire, but if you manage to get back on your own feet, and you reflect back and be proud on how you survive!

Cons

There are incompetent people placed in jobs making it harder for everyone.

Advice to Senior Management

Screen individuals carefully for technical knowledge if you will not provide the training. Sometimes HR does not know what the hiring manager needs. Also look for a personality fit, someone who can handle being in a crisis work environment almost everyday.

Pros

Very fast based projects, makes you work out ways that no one ever thought of. Co workers are generally great to work with.

Cons

Senior management is "Passionate" definition is they will get in your face and scream (literally) on how bad of a person you are for missing something that you didnt even know existed. Even if you have proof you did nothing wrong you can and will get blamed. This company is run on fear and intimidation. It comes from the C-Levels down, good people have been fired for trying to tell the CEO this. The only thing that matters to management is who to blame, they blame each other and throw their own people under the bus regularly to save their own jobs. This is not a place for a career unless you have already been there for 10 years, if you are just coming in understand you will last 1-2 years before being totally burned out and run down. I would not recommend this job to anyone.

Advice to Senior Management

The only advise i can give to management is to quit, because any derogitory info will never get to Ken other wise. Take care of the people and your jobs will be safe. I believe if Ken actually knew how his employees were being treated he would not allow this to happen. The problem is no lets it get to him.

Pros

garage parking, ability to interact with people in different countries, friendly co-workers except for a few, medical benefits are reasonable

Cons

poor communication from immediate manager, excessive trust on managers to hire the right person, no policy on manager disciplinary action

Advice to Senior Management

quarterly evaluate your managers & supervisors and see if they demonstrate TT's core ethical values

Pros

ahead in tech from most companies
free to work from remote

Cons

no proper compensation/salary
will end up working like an @$$

Advice to Senior Management

evaluate ur employees and pay proper salary and respect.